Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options that enhance professionalism. The app's ability to differentiate between verified and unverified reviews is praised for boosting transparency and customer trust. Features like automatic review updates, review management tools, and SEO benefits are also appreciated. The customer support team is noted for their responsiveness, efficiency, and proactive approach. The app is seen as an intuitive and effective tool for boosting conversion rates and enhancing customer confidence.

January 31, 2023

Sehr hilfsbereite Mitarbeiter, man erhält sehr schnell eine Antwort.
Ein grosses Dankeschön an Dante und Jaxber, dank Ihnen sieht mein Shop super aus.

Crown
Switzerland
3 months using the app
FireApps replied February 1, 2023

Hi Alessandro,

This is Alexander from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews by OneCommerce

June 5, 2018

Super simple to use, love it. Keep up the great work guys!

Avoxova
Canada
3 months using the app
October 26, 2022

This is a good service with a great customer support staff. Worth getting for importing products and asking for help too.

HMK
United States
3 months using the app
FireApps replied October 27, 2022

Hi Gabriel,

Here's Erica from Ali Reviews. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at OnecCommerce blog via this link https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Erica
Ali Reviews by OneCommerce

May 14, 2021

Perfect customer support, very good applications many way to show your reviews, I recommend it without hesitation

SOONOUK
Réunion
3 months using the app
FireApps replied May 16, 2021

Hi malik,

I'm Richard from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with the newest version of Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://alireviews.io/ for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews - Product Reviews Support Team

August 12, 2020

One of the best apps for your shopify store! Super easy to use and you can choose between a lot of different styles, so your store looks unique.

andy from the support team is amazing. i wrote the support team because I needed help with the code. he answered immediately and fixed it for me! Thank you andy and thanks to the whole team!

bikebuffer
Austria
3 months using the app
FireApps replied October 1, 2020

Hi there,

This is Seri from AliExpress Reviews - Product Reviews Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
AliExpress Reviews - Product Reviews Support Team

July 2, 2022

Great and fast service, I needed help and they had someone there in the live chat to help me out with the issues I was encountering.

Shop Surplus Online
United States
3 months using the app
FireApps replied July 3, 2022

Hi Maria,

My name's Charles. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our website at https://fireapps.io/blog where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews - Product Reviews Support Team

November 22, 2022

This is a great app and has great customer support! Easy to use and manage, will definitely be using this again.

Smoov
Australia
3 months using the app
FireApps replied November 24, 2022

Hi Alex,

My name's Charles from Ali Reviews. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews by OneCommerce

March 7, 2022

Had a small bug occuring when i first downloaded the app. Support team was very straight forward, directed the issue to the developer team and fixed it within 15 minutes. Great CX, Can only recommend :)

PearStrap
Germany
3 months using the app
FireApps replied March 10, 2022

Hi Jonas,

My name's Charles. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our website at https://fireapps.io/blog where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews - Product Reviews Support Team

December 5, 2022

Great app to add product reviews to your store. They also have a super great team that helped me fix up my product page! Super beginner friendly, would definitely recommend it.

blackwellbrand
United States
3 months using the app
FireApps replied December 6, 2022

Hi Tim,

Here's Jocasta from Ali Reviews. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocasta
Ali Reviews by OneCommerce

June 4, 2022

Its a great app for the integration of reviews. They have a great customer service. Really kind and helpful. I would recommend this add on for your Shopify shop to everyone

Aframoments
Germany
3 months using the app
FireApps replied June 8, 2022

Hi Ali,

This is Harry. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our website at https://fireapps.io/blog which has been a great source to know the newest information of Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Harry
Ali Reviews - Product Reviews Support Team