Ali Reviews: Kudosi Reviews

Ali Reviews: Kudosi Reviews

Reviews (14,561)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for importing and managing customer reviews from platforms like AliExpress and Amazon, enhancing product credibility and customer trust. It offers customization options to align with store aesthetics, automated updates, and AI-assisted product matching to simplify review management. Merchants appreciate its user-friendly interface and seamless Shopify integration. Exceptional customer support, particularly through live chat, is frequently praised, making it a valuable tool for e-commerce stores looking to boost social proof and increase conversion rates.

May 22, 2022

La comunicadora me oriento mucho, muy buena su ayuda eficiente atenta sin ella no lo podria haber mejorado

Adecalott
Chile
18 days using the app
FireApps replied May 24, 2022

Hi Maria,

My name's Charles. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our website at https://fireapps.io/blog where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews - Product Reviews Support Team

September 19, 2021

i 've got a problem and they helped me out very fast, i couln't display my reviews on my shop for some reasons but they made it show up on my website.

Cooktrick
France
18 days using the app
FireApps replied September 22, 2021

Hi Christie,

I'm Richard from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with the newest version of Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://alireviews.io/ for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews - Product Reviews Support Team

May 18, 2020

When you sell something customers ask "are they anyone to buy it?" so its very helpful when you have a product on your site like Muffin. She just sincere and helpful too. She gave quick response my dumb questions so i congratulate you because you are so patient and she save me from my hands!!

ReadyForSummer
United States
18 days using the app
FireApps replied October 7, 2020

October 7, 2020
Hi there,

This is Andy from Ali Reviews - Review Importer Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips to have your business getting better and better.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andy
Ali Reviews - Review Importer Support Team

Edited July 19, 2021

The app itself has really great features but the speed of changes in the app is overwhelming: the administrator changed the setting overnight (literally) and now the starter 10 EUR plan has become completely useless! You cannot do anything anymore unless you have a 20 EUR plan... The customer service is however outstanding (therefore 4 star instead of 1), Raymond and Lisa have been very helpful to solve my issue with importing bulk reviews from Oberlo and although it took some time, Raymond was extremely polite and was there until the problem was resolved. Very happy with such pleasant service from an app provider! Thank you

attire picks
United States
Over 1 year using the app
FireApps replied July 19, 2021

Hi Yana,

I'm Patrick from Ali Reviews - Product Reviews Customer Support Team. Please accept my deepest apologies for this inconvenience caused.

First of all, through your case because of the limit of your plan as Starter you cannot edit review, in case you want to do it, please upgrade to higher plan as Essential. With Essential plan, you not only edit your review but also get more useful functions such as Advanced Customization, Personalized Review Displays, especially Dynamic Review of Abandonned Cart which is the most unique function in the market — Reduce Cart Abandonment Rate by showing reviews from products added to shopping cart.

Secondly you are meeting trouble with imported review from Oberlo, my colleague has sent you a follow-up email, please let them know if you need further support.

Looking forward to hearing from you soon.

Best Regards
Patrick
Ali Reviews - Product Reviews Support Team

February 5, 2021

Lisa integrated everything for me while I was still uploading all my content! she was so fast and efficient! Thank you again Lisa it looks so much better now!

R-DOC Aromatherapy
Australia
18 days using the app
FireApps replied February 5, 2021

Hi there,

This is Alexander from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Ali Reviews users like you.

Along with Ali Reviews, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews - Product Reviews Support Team

September 29, 2022

Even with the free version you get great services. I was having some technical difficulties on my end and Charlotte was super helpful in resolving my issues. She even connected me to technical support so they could help me with the coding so I could have my reviews displayed on various pages. Thanks so much!

Bride and Boujee co
United States
Over 1 year using the app
FireApps replied October 4, 2022

Hi Lauren,

I'm Christabel from Ali Reviews. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Christabel
Ali Reviews by OneCommerce

November 18, 2022

muito bom o serviço de atendimento ao cliente, realmente um dos melhores suportes que ja vi na vida

Brava Shopping
Brazil
Over 1 year using the app
FireApps replied November 21, 2022

Hi Caetano,

Here's Robert from Ali Reviews. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at OnecCommerce blog via this link https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews by OneCommerce

Edited December 6, 2019

this is a nice app thanks for this great application for shopiify he is help me a lot thanks again
aliooclothing

Alioopclothing
United States
18 days using the app
August 27, 2019

I was told be a web designer I am paying money to that I would have to import each review manually...for 1,200 products. After deleting the app Kate reached out to me and helped me install the reviews using Oberlo in 1-click! She also helped me to troubleshot an upload issue. I am impressed and would recommend this app.

Sheerfaces
United States
18 days using the app
Edited October 17, 2018

I am very helpful with this application with its excellent customer service. very impressive and very interactive. hopefully in the future the better the application with features that are very helpful to customers.

bagasilapak
Indonesia
18 days using the app