Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient collection and display of authentic reviews from platforms like AliExpress and Amazon. Its user-friendly interface, automatic review updates, and review management tools are highly praised. The app also offers SEO benefits and the ability to highlight positive reviews. Many commend the responsive and efficient customer support team. It's seen as a crucial tool for boosting customer confidence, conversion rates, and enhancing user experience.

November 29, 2020

Managed to import all the reviews I wanted to from Aliexpress! Thanks to Lisa for all the help! TheSphinxNest

TheSphinxNest
United Kingdom
2 months using the app
FireApps replied November 29, 2020

Hi there,

This is Victor from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips to have your business getting better and better.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Victor
Ali Reviews - Product Reviews Support Team

December 23, 2018

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.
Review body

gamebleu
Australia
2 months using the app
April 12, 2022

Very efficient customer support and easy to use app. Installation is also super convenient. I Loved using it

Schengo
Canada
2 months using the app
FireApps replied April 15, 2022

Hi Ahmed,

Here's Phoebe. Thank you so much for your greathearted review of Ali Reviews.

we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our website for the latest news regarding to Ali Reviews at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Phoebe
Ali Reviews - Product Reviews Support Team

September 24, 2022

super aide pour mon problème avec l'application, merci à Dory
cette application est géniale, et je vais bien travailler maintenant

Ellenparis-distribution
Martinique
2 months using the app
FireApps replied September 26, 2022

Hi Pascale,

Here's Robert from Ali Reviews. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at OnecCommerce blog via this link https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews by OneCommerce

November 8, 2022

Excelente atención. Me sorprendió su atención al cliente, que explican y te ayudan con todo a detalle, como pocas plataformas

DIgitalben
Paraguay
2 months using the app
FireApps replied November 9, 2022

Hi NASSIM,

I'm William from Ali Reviews. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews by OneCommerce

January 27, 2023

I just imported reviews after only several clicks. Very fast and very convenient. Plus, the customer service is amazing!

MOISEA
United States
2 months using the app
FireApps replied January 30, 2023

Hi Peter,

This is Harry from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Harry
Ali Reviews by OneCommerce

September 26, 2018

Easy to use and intuitive. Definitely a must have on your Shopify store.............................

Wild Animal House
Canada
2 months using the app
February 14, 2019

Their support is awesome - super fast in fixing issues and super friendly as well! I would definitely recommend!

TacticHead
Bulgaria
2 months using the app
September 5, 2021

Really good client service ! I'm really happy to work with this team, and the application is really great

Humidia
France
2 months using the app
FireApps replied September 6, 2021

Hi Just,

This is Marcus from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your experience with The New Ali Reviews.

We're happy you had a fantastic time with us! With the latest new version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://alireviews.io/ to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Marcus
Ali Reviews - Product Reviews Support Team

October 11, 2022

i had some help that was very useful all thanks to john he is amazing and so helpful. He answered all my questions and gave the help i needed

FloppyFish
United States
2 months using the app
FireApps replied October 12, 2022

Hi Jacob,

Here's James from Ali Reviews. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews by OneCommerce