Ali Reviews ‑ Product Reviews , 13,549 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its efficient management and display of customer reviews, with smooth integration with platforms like AliExpress and Amazon. Its user-friendly interface, customization options, and review management tools are highly valued. Features such as automatic review updates, verified review distinction, and customer behavior analysis are seen as sales boosters. Merchants also value the easy social media sharing of reviews and SEO benefits. The responsive and efficient customer support team is praised, and the pricing is considered reasonable for the value it provides, including increased customer trust and conversion rates.
Filter
-
By rating
Amazing Customer Support. I spent an hour with their customer service rep, Muffin, integrating Ali into my website. I don't think I've ever had customer service like that. Honestly, very patient with my lack of coding knowledge and answered all my questions with joy.
EDIT: I had to switch Shopify themes and SERI was able to go into my code and put it all together. Great app, great team, great customer service.
EDIT 2.0: Had a few technical difficulties and Jennifer stepped in and fixed everything perfectly. Job well done team AliExpress.
Hi there,
I'm Johnson from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review.
We hope you have a good experience with Ali Reviews app.
Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Ali Reviews.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Johnson
Ali Reviews - Product Reviews Support Team
I really liked the operation of the app and all its configuration, but mainly with the support that served me and solved my problem super fast when I needed it
Hi Fábio,
Here's Byrne from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://alireviews.io/
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Byrne
Ali Reviews - Product Reviews Support Team
I'd like to thank Anna and Andy for the help they gave me on this wonderful application that I recommend to everyone because since I installed it my conversion rate has increased and it brings a real added value to my online store. Thank you both so much for your patience!
Hi there,
My name's Muffin from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Reviews and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Muffin
Ali Reviews - Product Reviews Support Team
Exellent agent, i had a probleme for me to add the review on the page so i contacted the chat support and in less than 10 minutes my probleme was solve. Thanks a lot
Hi there,
Here's Angelina from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.
Also I highly recommend you to check our blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Angelina
Ali Reviews - Product Reviews Support Team
Great application. Definitely the best review app I found. Had a few problems integrating it into my store. But the fast customer service helped me out!
Hi Rob,
This is Smith from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews as the newest version. Thank you for using and trusting us.
Last but not least, we really encourage you to check our website at https://alireviews.io/ for the latest news regarding Ali Reviews.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Smith
Ali Reviews - Product Reviews Support Team
Amazing Service and awesome product, and the best is there. 10/10 of support, which is quickly redirected to all my questions.
Hi there,
My name's Muffin from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Reviews and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Muffin
Ali Reviews - Product Reviews Support Team
Lynn was terrific in helping me to fix the rating box. She was able to see the problem and approach me without me asking. I loved the direct customer service. So far, I love this purchase! Five stars for excellent customer service.
Hi there,
Here's Seri from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Seri
Ali Reviews - Product Reviews Support Team
The app itself is good & easy to use, but the service bevind the app is perfect. I had some special wishes because i run a custom theme, they didnt even hesitate and helped me out to integrate it perfectly. Special thanks to Johnson and Lisa, we need more people of your kind. P
Hi there,
I'm Anna from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Ali Reviews. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other FireApps applications and e-commerce tips which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Anna
Ali Reviews - Product Reviews Support Team
This app is great & the support I got from Muffin was amazing, helped me integrate this app for me. I highly recommend this app.
Hi there,
Here's Stephen from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Ali Reviews combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Stephen
Ali Reviews - Product Reviews Support Team
very good customer service,this is only one who will ask you to help you,and solve the issue quickly
Hi MA,
I'm Thomas from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you about Ali Reviews.
Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our website at https://fireapps.io/blog for the latest news of Ali Reviews.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Thomas
Ali Reviews - Product Reviews Support Team