Overall rating
4.5
Counts per rating level
  • 79% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to import products from Aliexpress to Shopify stores. They commend the 24/7 live chat support for its professionalism and quick problem-solving. Despite a slightly clunky interface, the app's functionality and support make it a valuable tool for dropshipping businesses. Long-term use by some merchants attests to its reliability. Suggestions for improvement include visual feedback for commands and increased auto-update inventory limits.

Edited September 25, 2018

Im owner of www.tabathasstuff.com ok guys the people in chat are great i deal with rabbani alot they always answer quickly and send screen shots if your lost or cant figure something out i can quickly add products to my shop tracking, contact, is easy and convienent i reccomend them highly

www.tabathasstuff.com
United States
Over 1 year using the app
April 10, 2018

Razi was Great!
He helped me for over an hour to figure things out
on my aliexpress account!
Thanks again Razi!

Shopbotique
Canada
Over 1 year using the app
Edited April 25, 2019

I had the BEST customer service EVER! rajendra WAS VERY PATIENT AND HELPFUL. ANYTIME I NEED HELP, IT WOULD BE NICE TO HELP HIM. AFTER DAYS OF TRYING TO FIGURE OUT MY PROBLEM, HE TOOK HIS TIME AND HELPED ME. I'M SO GRATEFUL FOR HIS TIME AND PATIENCE. THANK YOU rajendra

Mixbuyz
United States
11 months using the app
April 2, 2019

I had a problem updating my inventory for some time and I could not find the solution, even though I searched google for so many times. Finally I reached the support team through chat and was helped by sai raghav. I got the answer to my problem within two minutes. ALL my questions were answered very fast and professionally by sai raghav. Thank you very much!

Vapes Buzz
Latvia
12 months using the app
January 21, 2019

I was having trouble with importing my products, but Rabbani helped out tremendously. so 5 out of 5 stars for Rabbani !! Great app , will continue to use for a long time coming.

Luxxglamm
Canada
About 1 year using the app
Edited September 23, 2020

The app provide variety of product for my store and customer service rep helps a lot her name is Rajendra very patient and helpful. I like Aliexpress but website need to update cause sometimes it's so frustrating when you keep clicking and nothing happen, but overall I am happy someone helped me.

Beauty Secret
Canada
3 months using the app
March 6, 2018

Brilliant online service and support by Sai Raghav

Wild Carmela
United Kingdom
Over 1 year using the app
Edited December 2, 2018

Great App with excellent online support. I spoke with Sai Raghav who was a tremendous help in fixing an issue I thought I had with pricing. Turns out the issue was with me but Sai took the time to explain how the percentage pricing works, rather than making me feel incapable of understanding it. He did an excellent job and was super professional. I will continue to use the app to search for products for our store and hope to encounter wonderful service helpers like Sai.

fobglobal
Canada
About 1 year using the app
August 29, 2019

Mr.Rabbani was extremely helpful in solving my needs. He was good, knowledgeable and went all the way in solving my problems

Moonlitsales.com
United States
8 months using the app
March 17, 2019

Had some trouble importing products but was able to solve the issue with the help of Rajendra in less than a minute. Now I'm back up and running.

Orvelo
United States
11 months using the app