Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient product importation from AliExpress and its cost-effectiveness compared to competitors. The customer support team, especially Rajendra, Razi, and Sai Raghav, are commended for their prompt and helpful service, with the live chat feature being particularly useful. Merchants also value the pricing rules, auto-sync features, and the ability to import customer reviews. The user-friendly interface is suitable for dropshipping beginners.

Edited March 22, 2018

Sowmya was a great help. She explained every question I had with patience and clarity. Good job Aliexpress!!! Love the chat feature! The next day I had another question and Anuradha was just as diligent. She even sent me reference videos to help give me information. Both of them are very good at their jobs. Thank you again ( :

Moodlins Apparel And Novelty
United States
13 days using the app
January 17, 2018

Such an amazing app, and the support is one of the best i have recently come across. very quick in dealing with my concerns. Price is amazing for what you get. Thank you

Jennie46
United Kingdom
13 days using the app
March 9, 2019

Terrible App! Do not pay for the Professional plan as it does not work as described. Listing from Alibaba has never been able to import to your site. Customer service is not helpful either. I was told it will get solved with 24-48 hours yet it has been a week and when I checked with them, it goes to another guy, and you will have to start the whole procedure again. For some reason, their technician is always off work.

Yapears | Official Online Store
China
8 months using the app
Edited November 12, 2018

Sai Raghav helped me soooooooooooooooooooo much and with patience. Shopify has instructions, but they are are still confusing. It was very convenient to do the live chat with Sai to help me understand how these platforms work

10dollarsandunder
United States
13 days using the app
Edited July 27, 2019

CHECK YOU PRODUCTS half of mine were not even for sale anymore. My settings are correct sync is on and they keep saying they will fix it but weeks have passed and nothing has been fixed. Every time you speak to them they say they will email you but that has never happened they lie to keep you happy. Every time i log on there is a new problem that never gets fixed. This app is a joke, don't waste your money or time on this app but remember people go through your PRODUCTS 50 percent of mine were no longer available from the supplier. In 5 months i have never received an email to notify me that a problem has been fixed they just say what a joke

Funny Products
Australia
8 months using the app
February 25, 2018

great customer service at my end.

Butterflyleggings
Canada
12 days using the app
Edited April 25, 2019

I had the BEST customer service EVER! rajendra WAS VERY PATIENT AND HELPFUL. ANYTIME I NEED HELP, IT WOULD BE NICE TO HELP HIM. AFTER DAYS OF TRYING TO FIGURE OUT MY PROBLEM, HE TOOK HIS TIME AND HELPED ME. I'M SO GRATEFUL FOR HIS TIME AND PATIENCE. THANK YOU rajendra

Mixbuyz
United States
8 months using the app
July 7, 2018

This app is versatile and useable and very thorough for mid-level business people as so.

One Of A Kind Variety Empotium
United States
7 months using the app
March 24, 2018

Great Customer support..... Basha is the best!

Mundodelamoda
United States
12 days using the app
Edited March 28, 2019

I was experiencing technical issues for weeks until customer service rep Rajendra was able to finally resolve my issue. I am very appreciative that I will be able to get back on track reach my deadline and continue importing fabolous products. Thank you for taking the time to identify the real issue truly appreciate your hard work and patience.

Lavish Culture Boutique
United States
7 months using the app