Reviews
Furbene
Has a good client service, with a quick response. The only thing is that the system to Puerto Rico is a bit difficult to find stuff with a low shipping cost.
Materialistic Materials
Great product sourcing and it also offers custom packaging on products! I am using this app and I like how simple it is to use to integrate new products to my store.
Developer reply
Hello Eboni，
I am the customer service manager from Dropshipman， Thank you for using Dropshipman on Shopify. We have received your review on the Shopify App Store. Thank you for your valuable feedback.
We are dedicated to making our APP better and easier for our users. We are wondering if you could kindly tell us your concerns at the moment, for your honest feedback helps encourage us and make improvements to our app.We are available 24/7,You can always contact us via the live chat or email:support@dropshipman .
Look forward to your reply.
Best regards,
Brandi
PorIssoToQuebrado
Do not count on it to notify you about price, stock or variant changes. Support is useless and cannot help you with it too, they just send you to a help page and when you say it doesn't help they stop answering you. Update: I discovered notifications were available on the paid plan only. Since the app is free now, notifications are working.
Developer reply
Hello PorIsso
Thanks for your valuable feedback.
We are truly sorry to hear about your recent experience with us. It is unfortunate to know that you expectations were not met.Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services.
We are available 24/7,You can always contact us via the live chat or email:support@dropshipman . We are assigning a support executive to investigate and resolve your concern.
Once again, I apologize for the inconvenience caused to you and also want to assure you that you are our valued user and we will ensure that you will be delighted with our services.
Best Regard
Dropshipman Support Team
ZACH'S V-store
It's easy to use. Dropshipman makes it easy to copy and paste items onto store and publish instantly.
Brazelets of Scandinavia
So, Dropshiman is good cause of the fulfillment service-Although I am currently waiting approval for my products which hopefully will get approved. Their idea is great, and what would make it amazing is if they could source any product- or atleast the most popular ones in X-category on AliExpress
Lisa Currier
Good app but would like to see an easier add to import list option than having to copy/paste link into dropshipman. I had once found an add to import list button once on products and can’t seem to find it now. I use a Mac and do not use other browser besides safari.
HappyBuy Mall
1. Frequent errors occur during operations such as setting and importing products, and the following prompt appears: "Sorry, Internal Server Error
Please try navigating to the page from Drop Ship Home and try again. "There is a BUG, which can not be used normally, please fix it as soon as possible.
2. There is no online customer service, and the problem cannot be solved in time, which needs to be improved.
3. Can I import AliExpress products from shopmaster? This is very important, a powerful APP——shopmaster is going to be taken off the shelves, looking for a replacement, the key is to be able to import the data in shopmaster
Developer reply
Hi HappyBuy Mall team👋😀
Thanks for taking the time to leave us feedback! We really appreciate it.
1. We recently upgraded the front-end, which caused a conflict between Google Translate and the front-end code. We will fix this problem as soon as possible.
2. The Helpscout in the lower right corner of our app. You can also go to Shopify > Apps > AliExpress Dropshipping Master, and contact us via Shopify "get support“. There is also a contact page on our homepage to contact our customer service.
3. We do not currently support the migration of data from Shopmaster, but the existing products in your store can be synchronized. Please contact our customer service who will help you step by step.
Sorry for the inconvenience. If you have any questions, please feel free to contact us at support@dropshipman.com.
Best regards,
Sonia | Dropshipman team