Reviews (265)

Overall rating
4.2
Counts per rating level
  • 69% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 19% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to streamline Shopify and Amazon operations, noting significant time savings in product creation and translations. They appreciate the ease of exporting products to Amazon and utilizing pricing rules to manage fees and shipping costs effectively. Key features include robust inventory management, order syncing, and an intuitive interface that ensures efficient synchronization. The quality of customer support, particularly from staff members like Keterson and Harvey, is frequently praised for proactive and knowledgeable assistance, enhancing the user experience.

September 13, 2021

Support for this app is amazing. I don't envy the developers who have the task of making the Amazon seller channel easy to use, but these folks do as good of a job as one could expect. We had an edge-case issue connecting existing products from our Amazon account to our Shopify store. The support/tech team jumped in and implemented a fix. I'm super impressed.

Ovipost
United States
About 1 year using the app
Feed.Biz replied September 16, 2021

Thanks for your nice review and your good understanding regarding App development. It has been a pleasure to solve your issue, don't hesitate to contact us again.

March 21, 2022

We've had this app installed for a little over a year, and have had no issues with our current configuration. I am about to start in on some enhancements that go beyond what the initial contractor set up. I had a 30 minute onboarding session, and I was very impressed with the customer service rep's knowledge and understanding. I'm looking forward to discovering what the tool can provide.

Glacier Tek
United States
About 1 year using the app
June 18, 2020

If you want an app that sells YOUR products on Amazon for you this is the app you want. 100% needs to be made easier to use but I believe this will happen going forward. I have tried the others but this is by far superior to them in every way.

Support is good, a little slow at times but Olivier is fantastic and understands your needs, Just remember timezones!

Read the tutorials as much as you can, set rules and watch your profits skyrocket :)

Lobbys Tackle
United Kingdom
About 1 year using the app
September 13, 2021

Its an amazing app and it suffice my needs and great Customer Service team. Definitely worth a try. Thanks

Crochet Now India
India
About 1 year using the app
Feed.Biz replied September 16, 2021

Thanks a lot for your review, this is a pleasure to assist you during your integration. Don't hesitate to contact us anytime.

January 6, 2022

The app does what it is supposed to do. So 5 star for that. It also has many features to help the merchant work smoothly with Amazon. Issues have arisen in terms of timing in the orders and therefore not organised etc, but the support team is fast and efficient. So another 5 star for that. We have been with the app for now 5 months and overall very satisfied and pleased. So another 5 star for that. The only thing i would say is it could be a little cheaper as when you sell small items you do need a certain volume to cover the costs (app subscription fees, amazon subscriptions fees, amazon commissions, amazon refunds (which are high vs our online store), etc)... but overall this is a detail and the app is well worth it! If something it should be amazon which should lower their fees ;) Thank you guys! Keep up the good work and looking forward to continue growing strong together! Arturo & playoffside.com team

Playoffside.com
United States
About 1 year using the app
April 14, 2020

The app is evolving day by day and it does the job well. It integrates most of the Amazon Marketplaces. The support from Olivier is fantastic.

Viyado
India
12 months using the app
July 6, 2023

Keterson was so patient with me!! I had numerous calls with him and he handheld through the whole process. The app is proving to be very detailed but the models he helped me create will be gamechangers in terms of building my listings quickly. Thank you!!!

Wing Light Art Designs
United States
12 months using the app
May 20, 2022

Very good app with great support. Perfect for selling products on amazon as well as your online store.

InterCook
United Kingdom
12 months using the app
Feed.Biz replied May 23, 2022

Thank you very much for your feedback.
It is a pleasure to accompany you in the development of your project.
Please feel free to contact us, should you have any question.
Best regards,

Eugénie
Quality agent

May 18, 2022

I started using the app to list and manage the products on Amazon. You may find the process as overwhelming as I did. I reached out to the support team and they have been very friendly and supportive to take me through the process of how to set up the app and push the products to Amazon. I have a better understanding of how to use the app after an online call.

Luxury L'Affaire
United Kingdom
12 months using the app
Feed.Biz replied May 19, 2022

Dear Luxury L'Affaire,

Thank you very much for your feedback.
We value our clients feedback and we thank you for taking time to let us know.
Our quality of service is one of our priorities and we are glad to see that it is efficient.
It is a pleasure to accompany you in the development of your project.
Please feel free to contact us, should you have any question.
Best regards,

Eugénie
Quality agent

March 9, 2022

This app works perfectly for what we need, which is to connect our Amazon inventory to Shopify directly.
Customer service has been outstanding since the beginning. We have been in touch with Keterson. He's being so nice and helpful.

Hot Chocolate Design UK
United States
12 months using the app