CedCommerce Amazon Channel

If I could give them zero stars I would. This is absolutely horrible. It does not work. They have a help chat that does not respond. They want you to pay an insane amount of money to have someone set it up for you. I cannot recommend an app LESS. I have been many websites, am on several marketplaces, and have done quite a few app connections for myself and clients. I am not a user who doesn't understand technology or how to do things. Absolutely awful. Zero stars. Do not waste a dime.

Використовую сервіс вже 6 місяців. для моїх потреб все супер. все покриває. сапорт гарний. швижко відповідають

Horrible. Their program does not work. I have been on Amazon for 15 years. They want me to pay some programmer 3 grand to set up the program. They have horrible customer service and only respond to messages 2 days a week. They ruined my whole vacation after 3 weeks of messing around with this wasting hours of my time on a program that won't work. They say things will work when they won't. Absolutely atrocious program. Stay away.

I dont normally like to pay for apps but it pays for itself. Used this app for quite a while now. works really well, much better than the market place connect app. We also have some weird requirements which I've submitted to their development team to get something bespoke setup. Would definitely recommend!

Great experience with CedCommerce! The app has been very helpful for managing and syncing my products and orders. The setup process was straightforward, and the support team has been excellent whenever I needed assistance. They are knowledgeable, responsive, and genuinely helpful in resolving any issues. Overall, a reliable app with great customer support. Highly recommended!

Very disappointed with this app. Not helpful in anyway even after trying hard for two months nothing seems to work. Unable to upload the product and variation, they all get split once uploaded. Flat file has to be uploaded from Amazon then link the product to Shopify is the only option. If shipping labels are generated from Amazon, it is not updated on Shopify. Even after 2 days of shipping the status remains unshipped. The suggestion given is to manually update it on Shopify. Just wasted my time and energy on this app, not recommended at all.

Great communication and prompt service. Vishal helped me downgrade my plan since we are testing out Amazon FBA temporarily. This will save our small business $ but keep the information in the app to return in the future.

The application and integration worked well for seeing orders from Amazon.

Updated 10/21: Continue dealing with a lack of support. Really hope that the owner or top management can review this and give us some support. Not just based on what level or package that we paid for for this app. Thanks!

Creating the templates, syncing products to Amazon, and going through steps to link and update attributes takes a lot of time. We understand this process, but the app would freeze and get stuck at the attributes section. We can not save the work or even save the template so the support team can see the issue. The answers from the support team are always: "everything is good".

Be careful when you try to create the templates. These steps will fail many times and force you to recreate them again and again.

We will update again in a few weeks and see if the app performance improves.

CEDCommerce has worked very well for us syncing Amazon orders to our Shopify store. The support team has been very helpful with answering questions, custom rules and settings, and keeping our systems running smoothly.

I've just gone through a CED commerce implementation for Shopify-->Amazon and I find the tool and support to be excellent. Mannu just assisted me through a complex feature of my integration and his support was excellent. Prompt, professional, knowledgable, and addressed the issue. I highly recommend this solution.