Overall rating
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify-Amazon integration. They value its automatic order syncing, real-time updates, and customizable features. The app's performance analytics are praised for aiding decision-making. It efficiently handles large product listings and complex integrations. The customer support team is noted for their quick responses and personalized assistance. The app is favored for its superior flexibility and user-friendly interface.

November 12, 2023

Very quick and detailed instructions from the help team
Easy to manage the orders, inventory, pricing,etc
Definitely recommend for all Amazon Sellers

Island Universe Hardware Inc.
United States
Over 1 year using the app
November 21, 2023

They will continue to charge you after you uninstall the app. You have to jump through extra hoops when you disconnect and uninstall this app. They also have a strange way of billing overages and if you go 1 order over, they don't bill you the overage, they stop fulfilling orders.

6 months using the app
November 1, 2023

Worst customer service on this platform by far! I paid them to create 250 listings/variations on amazon. it was due in 1 month. it's been 3 months and i have over 140 suppressed listings on my account due to them creating the listings improperly. they ruined my amazon account. they took my money upfront. and they have absolutely no interest in fixing it. i text them almost every day and they provide zero help. i provided them access to my actual amazon account to resolve it all, yet they didnt bother to log onto it even once in 2 months! They only care about money otherwise they would have resolved my issue or even taken one step towards solving it.
For anyone considering paying them to list online , save your money cuz i lost mine.
pathetic and selfish. terrible customer service


United States
6 months using the app
October 19, 2023

Seit 5 Monaten bekommt es der Anbieter nicht hin uns als Anwender zu unterstützen ein einziges Produkt auf Amazon zu listen.

Wir wollten unsere Absatzwege auf diesen Kanal ausweiten und lediglich 10 Bestseller dort verkaufen. Es entstehen immer wieder neue Fehler, bei denen wir keine Unterstützung unterhalten.

Mit jeglichen Anbietern bin ich immer sehr zufrieden, aber der Support dieses Anbieters ist katastrophal!

Absolut nicht empfehlenswert!

8 months using the app
October 31, 2023

I really want to be able to use this app, but the set up process has been such a headache and the customer service has been even worse

Ché Lux Boutique
United States
4 months using the app
November 13, 2023

We were stuck on a product listing and mapping issue. Nupur helped us out right away! Response was super quick and they were super patient with me.

CL Designs
United States
3 months using the app
October 26, 2023

I would recommend this app to people who have a lot of products that they would like to sell on different platforms. I have learnt a lot by using this app and the support is phenomenal.
Thanks to those who have great skills and answer all my questions.

New Zealand
4 months using the app
November 5, 2023

I was experiencing some difficulties to upload my products to my Amazon store as I am new to CedCommerce Amazon channel App. I reached to their customer ‘s service, the staff was so friendly, He replied to me and offered me support in a timeless manner. He was so helpful, and I am so pleased with the support I received. Great customer support service and good communication. Would recommend this app.

United Kingdom
3 months using the app
October 11, 2023

The app, for my personal experience is quite complicated to understand at first, but the good thing about CEDCommerce, is that the help provided is quick, professional and does teach you how to utilize the app.


5 months using the app
October 2, 2023

They will happily double charge you for any excess fees and not allow you to use the app for 24-48 hours while they investigate. Will update if we get a resolution.

SnowPaw Store
United Kingdom
6 months using the app
CedCommerce replied October 18, 2023

Hello SnowPaw Store,

We apologise for the inconvenience. We have fixed your concern permanently.
Please get back to us, we will surely help you in the same way as we do with our all sellers.

Will look forward to serving you again !!

Team CedCommerce