Reviews (1,065)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy integration with Shopify and Amazon, praising its user-friendly interface and automatic order syncing that minimizes manual data entry and streamlines operations. They appreciate the reliable performance, absence of downtime, and the responsive, knowledgeable customer support. The affordability of the plans, comprehensive features like real-time syncing and automation, and customization options are also noted benefits that enhance business efficiency.

April 2, 2024

CedCommerce's Amazon Channel app has been a fantastic addition to our Shopify store. Their chat support is impressively quick and super helpful, always ready to assist with any concerns. I even had a call meeting with them, where they meticulously worked through all my issues, ensuring our products got approved and listed on Amazon smoothly. We do recommend this app to anyone looking to expand their online presence and sales through Amazon. It's user-friendly, efficient, and the team behind it is incredibly supportive!

Monte Holding
United States
2 months using the app
CedCommerce replied April 30, 2024

Dear Customer,

Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our application. It's always a pleasure to serve customers like you, and we truly appreciate your support.
Your satisfaction is our top priority, and we're committed to delivering excellent products and customer service.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,
CedCommerce

May 5, 2024

This has been the worst experience with an app I have ever had. The customer service is less than poor. Everyone that I have spoken with protein like they wanted to help me, but never did anything. I have been trying to use this app for 4 months and have not been able to post any products on Amazon. I do not recommend it.

NSZ & Fab Fashions
United States
4 months using the app
CedCommerce replied May 6, 2024

Dear Customer,

We are sincerely sorry to hear about your recent experience with our application, Your feedback is extremely important to us, and we're truly disappointed that we didn't meet your expectations.

Please know that we take your concerns very seriously, and we are committed to resolving this matter to your satisfaction. We would appreciate the opportunity to discuss your experience further and learn more about what went wrong.

Our team is committed to resolving issues promptly, and we'll reach out to you shortly to discuss this further and find a satisfactory solution.

Thank you again for bringing this to our attention.

Best regards,
CedCommerce

June 13, 2024

The technical support team is excellent. Their team is quick to answer any questions. Automatic search and linking of ASIN based on barcodes is very handy.

The House of Golf
Australia
14 days using the app
CedCommerce replied June 19, 2024

Dear Customer,

Thank you so much for your review. We appreciate it!
We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,
CedCommerce

June 6, 2024

They are very fast at respnding and getting you in a meeting, but the listing was incomplete and baffled, the more you sell the more money they make, they basically become a partner, better list it yourself unless you dont want to optimize your listing which is essential to the sales, so I dont know if I can totally recommend.

Imperfect Mind & Body
United States
About 2 months using the app
May 14, 2024

They were quick to respond and were able to guide me through the shopify- Amazon product listing process. The app is very user friendly. I am truly happy with this choice.

JunNov
United States
10 days using the app
CedCommerce replied May 16, 2024

Dear Customer,

Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

Reach out to us whenever you need any assistance from our side!

Best regards,
CedCommerce

May 9, 2024

So far the support has been very good. Mannu especially has been a great help. We are hopeful that we can use this app for all of our shops.

Liberty Skis
United States
16 days using the app
CedCommerce replied May 13, 2024

Dear Customer,

Thank you so much for your review. We appreciate it!

We are thrilled that you liked the experience with the Amazon app. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,

CedCommerce

March 27, 2024

We were in a search of an app that can intergrate Amazon and Ebay orders so those will be automatically sent to our software-platform for stock and order management. We concluded that this app is the best option given. We are working on this, the last two months and i couldnt thank enough Ankit Singh and his team. This app stands on its people and we frankly think that Ankit and his team are excellent professionals and they do know well their object and this app. A+ given!
Highly recommended. Thank you guys!

PEGAS STORE
Cyprus
2 months using the app
May 7, 2024

We are extremely satisfied with CedCommerce Amazon Channel App. Their chat support is super helpful and quick to help resolve our issues. They go above and beyond guiding us to link our products to have them listed on Amazon smoothly. We recommend this app to businesses who are looking to expand.

Privileged
United States
7 days using the app
CedCommerce replied May 8, 2024

Dear Customer,

Thank you for sharing your feedback with us. Your input is highly valued as it enables us to enhance our services continuously. We sincerely apologize for any inconvenience you may have experienced and want to assure you that your concerns are our top priority.

Our team is committed to resolving issues promptly, and we'll reach out to you shortly to discuss this further and find a satisfactory solution.

Thank you again for bringing this to our attention.

Best regards,
CedCommerce Team

June 25, 2024

This App is very easy to use but I love being able to connect to a real person for step by step help when I need it.

Traveler's Trove
United States
4 days using the app
CedCommerce replied June 28, 2024

Dear Customer,

Thank you so much for your review. We appreciate it!
We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,
CedCommerce

July 3, 2024

So far so good, I would definitely recommend. I have received good 24 hr service.
Thanks Nupur

CEUR SHOP
United States
21 days using the app