Overall rating
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify-Amazon integration. They value its automatic order syncing, real-time updates, and customizable features. The app's performance analytics are praised for aiding decision-making. It efficiently handles large product listings and complex integrations. The customer support team is noted for their quick responses and personalized assistance. The app is favored for its superior flexibility and user-friendly interface.

August 10, 2023

CedCommerce Amazon Channel App provided me expert customer support to add products to Amazon from my Shopify Store. The CEDCommerce Amazon app connects directly to Amazon Seller Central merchant accounts in all countries where I am already connected as a merchant. Initial setup is a bit detailed, but it allowed me to list directly from Shopify to Amazon in multiple countries, by creating templates and then cloning listings for each product listing. The AI feature is a amazing, making the listing process very straight forward. I had a great support team leading me through the process, and am looking forward to adding more listings from my Shopify store to Amazon, and also adding links between Amazon product and Shopify for up to the minute inventory control. It is a very good experience using this app, and I highly recommend this app for Amazon sellers!
Michele Benjamin Jewelry Design

Michele Benjamin - Jewelry Design
United States
28 days using the app
August 18, 2023

We are happy users of the CedCommerce app that sends Amazon orders to our Shopify Store serviaromashop.com

It's very useful and we are happy with it.

Lately they offered us an Amazon SEO service, but due to language problems (we wanted it in Spanish), we had an issue and sadly we had to cancel the service. They refund us, so everything is fine. So we recommend them, good app and customer service. Thank you!

3 months using the app
November 23, 2023

The customer support for CedCommerce has been the best part. Particularly Juhi Aishwary was so helpful and patient. She walked me through the whole process. She was patient and pleasant. I highly recommend CedCommerce for your Shopify/Amazon integration.

All is One T-shirts
United States
5 days using the app
November 19, 2023

Just getting started with this app, but it seems like it has all the right functionality with a lot of potential. Customer support chat was very responsive and quick to help fix a small onboarding issue! thx

Pro Audio Center
United States
1 day using the app
September 2, 2023

Avi & his team literally transformed my presence on Amazon. Their skills and high attention to detail has brought tremendous growth to my business. Appreciate all of their help!

United States
4 months using the app
August 11, 2023

In the past, I have had some pretty terrible experiences dealing with companies overseas. CED Commerce Integrations is the exception. Their customer service is amazing and their applications work great, once you get the hang of it. I use their integrations for Amazon, Etsy, and eBay and could not have succeded without them. They are available 24/7 to chat and their support team is very knowledgeable and patient in making sure you get the best experience possible. There is one guy I would like to give a shout-out to and that is Abhipraya, he has helped me with optimizing my Amazon Listings and has more than doubled my revenue. Anyone that is looking to integrate their Amazon account with Shopify needs to use this App along with this company, you would be foolish not to. Thank you to the team and I look forward to working with you for many years to come.

United States
About 2 months using the app
October 5, 2023

If i could leave 0 stars i would. Awful app full of errors. Support is so bad it is actually laughable. We had a fairly simple issue that needed resolving, and after 2 weeks of back and forth with multiple attempts from support to 'fix' the problem we gave it a go ourselves and managed to solve the problem. A warning, support seem to genuinely only be interested in gaining your Whatsapp details, and instead of offering support try to sell you their 'we can list your products for a fee' sales pitch. It's almost like they have set this app up with so many errors and problems you have to speak with them so they can try and sell you a fix. Anyway, after almost 3 weeks of trying to get products to list correctly without it crashing or bringing up random errors we have decided to look elsewhere. Shocking app and service.

Ink North
United Kingdom
29 days using the app
CedCommerce replied October 18, 2023

Hello Ink North

We apologise for your confronted issues. We have provided you with the maximum customization according to your necessities and constantly attempted to improve your experience. We are open to the suggestions & requirements mentioned by our sellers and always try our best to fulfil them all as soon as possible.

For the most part, reviews of CedCommerce are overwhelmingly & positive both in terms of customer support and app utilization, so it is surprising and disappointing for us to hear neither met your expectations.

As Amazon is a large marketplace, it is having lots of settings, terms & conditions so that the seller can get the benefit of selling on Amazon. We do not restrict sellers to list their items on Amazon. marketplace. We show the details in our panel of what we get from the Amazon marketplace.

If you get back to us, we will surely help you in the same way as we do with our all sellers.

Will look forward to serving you again !!

Team CedCommerce

October 31, 2023

I really want to be able to use this app, but the set up process has been such a headache and the customer service has been even worse

Ché Lux Boutique
United States
4 months using the app
November 13, 2023

The app is well laid out and works perfectly well with Shopify and Amazon. The highlight of the service for me has been the customer service has been spectacular. Any issue i've face they've been patient to understand the issue and get to the bottom of it. Never had this exceptional help from customer agents, such as Juhl at CedCommerce, on other platforms. A solid 5/5 rating!!

My Store
United Kingdom
2 days using the app
September 4, 2023

The team was able to help with my listing. After a few days and no idea what I was doing The team was able to help me set up the template and mapped the products to be uploaded to the Amazon store.

Krystalized Fashion
United States
29 days using the app