Reviews (1,269)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, seamless Shopify integration, and user-friendly interface. They appreciate its automation features, such as automatic order syncing and inventory management, which save time and reduce manual effort. The app is noted for its affordability and effectiveness in enhancing e-commerce operations, with features like real-time syncing to prevent overselling and customization options like SEO optimization to boost sales on Amazon. Merchants also commend its reliable performance, absence of downtime or glitches, and the comprehensive onboarding and setup assistance provided by the support team, leading to more efficient and less stressful e-commerce management.

August 17, 2024

CedCommerce Team was able to help me list items on Amazon that have been very hard to do for months. They are fantastic with support and help. The support person was patient and thorough in helping us get everything we needed. AWESOME!!!!

Love Salve
United States
About 2 months using the app
CedCommerce replied August 20, 2024

Dear Customer,

Thank you so much for your review. We appreciate it!
We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,
CedCommerce

June 27, 2024

CecCommerce provides great support for this app! All of their associates have been very patient with me! Praveen and Neha are always there to answer my questions and keep me posted on their progress. I appreciate their attention to detail and their tireless contributions to my future success. They have been there for me every step of the way! Looking forward to working with them throughout the process! Thank you!!!

Kind Mind Threads
United States
8 months using the app
CedCommerce replied June 30, 2024

Dear Customer,

Thank you so much for your review. We appreciate it!
We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,
CedCommerce

August 30, 2024

Had difficulties uploading - Nupur helped me greatly and talked me through uploading a template step by step, she knew her stuff and helped me every step of the way! Very professional and curtious - very good experience!

Little Brixton
Australia
About 2 months using the app
July 8, 2024

CedCommerce was the best decision that we ever made. We were using Sellbrite before but they cannot fix the Amazon DE address issue. CedCommerce only took a few days to rectify issue. They were also very hands-on during the after sales.

NTNK Community
Canada
3 months using the app
CedCommerce replied July 15, 2024

Dear Customer,

Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

Reach out to us whenever you need any assistance from our side!

Best regards,
CedCommerce

August 21, 2024

Very Helpful, I was able to get my issues fixed without issue.

3dprintedcreationsbybillyb
United States
10 months using the app
September 19, 2024

Raju is extremely helpful and gave great support when starting up the app for us! (:

Carnival Kicks
United States
8 months using the app
August 21, 2024

great assistance with amazon. appreciate it. thank you.
The app helped upload the products to amazon. would recommend to others listing products on amazon.

BOARDSOX® Australia
Australia
About 2 months using the app
CedCommerce replied August 22, 2024

Dear Customer,

Thank you so much for your review. We appreciate it!

We are thrilled that you liked the experience with the Amazon app. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,

CedCommerce

Edited September 15, 2024

Updated: I have been having a lot of issues with the app upload function. I appreciate Mohd. Shadab Khan helps and support with this issue. Thank you,

Overall, my experience with CedCommerce Amazon Channel has been mixed. The application itself can be good, but it's very inconsistent, especially when uploading products. The process of uploading products has been frustrating due to this inconsistency.

Initially, I hired the team behind the application to help me upload and manage my products on Amazon. At first, they provided great customer service with good communication, which was the main reason I started using their services. However, over time, their service quality has declined significantly. It has become incredibly difficult to get in touch with anyone for assistance or support. The lack of responsiveness and deteriorating service quality have made it nearly impossible to rely on them for help.

Considering the current state of their service, I am contemplating switching to a different application for my Amazon needs. The decline in customer service and support availability has made it challenging to continue using CedCommerce Amazon Channel effectively.

KRE Prime
United States
About 1 year using the app
August 19, 2024

I had an exceptional experience with this service! The support agent who assisted me was outstanding—knowledgeable, patient, and incredibly helpful. They went above and beyond to resolve my issue swiftly and efficiently. Their professionalism and dedication made a huge difference, turning a potentially frustrating situation into a smooth and satisfying experience. I truly appreciate their support and would highly recommend this service to anyone in need of reliable assistance!

Aftiss usa
United States
16 days using the app
CedCommerce replied August 22, 2024

Dear Customer,

Thank you so much for your review. We appreciate it!
We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,
CedCommerce

October 2, 2024

Manny Singh! Did great helping me with small issues between amazon and Shopify listings. Thank you so much for your help.

Steadfast American
United States
9 months using the app