Reviews (1,051)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration between Amazon and Shopify, automatic order syncing, and real-time updates. They appreciate the intuitive interface, customization options, and automation features like pricing and inventory management. The app's performance analytics and responsive customer support, including video chat and screen sharing, are also praised. It's favored over Codisto for its easy installation, superior item matching, and understanding support. Ideal for businesses looking to streamline processes and boost efficiency.

June 6, 2024

Excellent technical support. They are very patient and work through issues until resolution.

Buster’s Antiques
United States
23 days using the app
CedCommerce replied June 11, 2024

Dear Customer,

Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

Reach out to us whenever you need any assistance from our side!

Best regards,
CedCommerce

April 11, 2024

I wanted to give this app another chance after last year. we have over 100 emails and they never got us up and running.

Today I had a video call scheduled and they no showed

Luxe B Co
Canada
About 1 year using the app
May 7, 2024

Since i started selling on Amazon _Ced Commerce staff have been helping me a lot putting my items on sale on Amazon in a professional way.

Bobbie Hardy
United Kingdom
6 days using the app
CedCommerce replied May 8, 2024

Dear Customer,

Thank you so much for your review. We appreciate it!

We are thrilled that you liked the experience with the Amazon app. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,

CedCommerce

July 6, 2024

Customer service is very helpful. I did struggle syncing my Shopify products to my Amazon listing for a brief amount of time. Their customer service was outstanding and got my problem resolved. Every other app I tried to integrate Amazon and Shopify did not automatically import orders for some reason, but this one does and works great. Appreciate your help!

Simple Spread
United States
About 4 hours using the app
CedCommerce replied July 15, 2024

Dear Customer,

Thank you so much for your review. We appreciate it!
We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,
CedCommerce

June 6, 2024

They are very fast at respnding and getting you in a meeting, but the listing was incomplete and baffled, the more you sell the more money they make, they basically become a partner, better list it yourself unless you dont want to optimize your listing which is essential to the sales, so I dont know if I can totally recommend.

Imperfect Mind & Body
United States
13 days using the app
April 8, 2024

The app is a bit difficult to use, due to Amazon rules and API. But fortunately the assistance is here to help anytime. Good interface as well, it helps!

OUTLET CUIR
France
About 1 month using the app
July 1, 2024

My experience was very helpful and I am so grateful for the assistance! He was very helpful with Barcode Exemption and Template Feature of the Application help to upload products in bulk.

SaltyKatDesigns.com
United States
1 day using the app
CedCommerce replied July 3, 2024

Dear Customer,

Thank you so much for your review. We appreciate it!
We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,
CedCommerce

April 13, 2024

This app is great way to start uploading your products much faster on Amazon

Hawawo
United Kingdom
2 months using the app
March 4, 2024

CedCommerce Amazon Channel is an integration application provided by CedCommerce, a leading e-commerce solutions provider. The Features and Functionality, Ease of Use, Compatibility and Integration, Performance and Reliability, and Customer Support are top-notch. I told you I tried Codisto and it was not worth it, But CedCommerce is really wonderful. Customer support was very helpful. I was having difficulty with some of the technical aspects of the app and they walked me through it. Very happy. Super solid app with great support. Reliable and gets the job done. Support helped us install and ensured that all settings were done correctly. Highly recommend it.

Diamondstarshop.com
United States
3 months using the app
Edited April 29, 2024

CedCommerce successfully integrated products from our store to Amazon. The customer service was excellent and stayed with me throughout the call conversation.
I tried one more app from shopify app store (integration plus) but that did not work and the template creation was too complex.
CedCommerce has simplified the mapping a lot.
Thanks a lot.

RightShades.com
United Kingdom
About 16 hours using the app
CedCommerce replied April 29, 2024

Dear Customer,

Thank you for sharing your feedback with us. Your input is highly valued as it enables us to enhance our services continuously. We sincerely apologize for any inconvenience you may have experienced and want to assure you that your concerns are our top priority.

Our team is committed to resolving issues promptly, and we'll reach out to you shortly to discuss this further and find a satisfactory solution.

Thank you again for bringing this to our attention.

Best regards,
CedCommerce Team