Reviews (1,375)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its seamless integration between Amazon and Shopify, streamlining inventory management and order fulfillment. The intuitive interface and real-time syncing prevent overselling by keeping inventories updated. Exceptional customer support is frequently highlighted, with responsive assistance via live chat and calls. Merchants also value the automation features that save time and the comprehensive onboarding that facilitates easy setup, enhancing business efficiency and sales potential.

November 13, 2024

Customer service is a joke. They keep asking questions that don't get you any closer to a resolution. It's supposed to link your products from Shopify to Amazon, but you end up having errors on everything. Today my Amazon order didn't sync at all and thank goodness I still have my Amazon seller notifications or I wouldn't have know at all. When I brought this up all I got was excuses why It didn't sync. If I have to do all the work myself, I don't need them getting in the way. Honestly, I think the good reviews they have posted are fake.

Phat Bath & Body
United States
About 1 month using the app
September 26, 2024

Support team was very helpful and resolved my issue

Showtime Electronics
United States
Over 2 years using the app
July 19, 2024

This app is great and the customer support is fast to respond and they're very patient and very helpful when answering my questions. They helped me set up my account and made sure I understood every step along the way. I totally recommend this CedCommerce Amazon Channel app. I am so happy I went with this app and not a different one. The plans are affordable and the integration is so fast and easy. I got my account up and running with my items listed. I know that If I have any issues, I can easily used the chat to reach a customer service representative and they will help me. I am very grateful and happy I chose this app because its easy to use unlike the other ones. Thank you again!

Expert Brand Apparel
United States
About 2 years using the app
CedCommerce replied July 24, 2024

Dear Customer,

Thank you so much for your review. We appreciate it!
We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,
CedCommerce

September 1, 2024

Customer service is great. They always available to help to get any situation fixed quick

M-Royal Saddles
United States
7 months using the app
October 5, 2024

Working with Yogesh today as a brand new user of CEDCommerce Amazon Channel, we have been a Shopify store for 3 years and now working to add Amazon as an additional sales channel. My experience with CEDCommerce so far has been EXCELLENT. Very responsive on the chat line as well as 2 live Google Meets sessions to help me list products and link my store. Yogesh was an excellent resource and answered all questions about Shopify and Amazon setup and linkage. So far A++++ ratings and great experience with CEDCommerce.

Pure Flats LLC
United States
2 days using the app
September 12, 2024

So far my experience has been well! Thank you, Vishal, for all your help!

ARS Concepts
United States
2 months using the app
October 12, 2024

Yogesh was very helpful and courteous, greatly appreciated. He helped me link products Amazon to Shopify.

The Byrd, LLC
United States
2 months using the app
August 20, 2024

Fast Help in any case , great support and really good application to work with , very intuitive

YesArtYes
Israel
6 months using the app
CedCommerce replied August 22, 2024

Dear Customer,

Thank you so much for your review. We appreciate it!
We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,
CedCommerce

September 17, 2024

The app has been very helpful with uploading products to Amazon.
Customer service has been great and very attentive.
Highly recommend.

Solei Store
United States
3 months using the app
August 29, 2024

Nupur is extremely helpful anytime I get an issue. Having someone always ready to assist you with the setup is extremely helpful.

Relatee
Australia
About 1 month using the app