Reviews (1,377)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its seamless integration between Amazon and Shopify, streamlining inventory management and order fulfillment. The intuitive interface and real-time syncing prevent overselling by keeping inventories updated. Exceptional customer support is frequently highlighted, with responsive assistance via live chat and calls. Merchants also value the automation features that save time and the comprehensive onboarding that facilitates easy setup, enhancing business efficiency and sales potential.

October 12, 2022

I just installed the app and so far it's working beautifu. So much simpler than the competitor app. Thank you very much.. Now I can publish in Amazon.

NazalArt.com
United States
20 days using the app
CedCommerce replied October 16, 2022

"Thank you, NazalArt.com,

We're thrilled to receive your compliments and appreciation.

If products have some errors, then the Amazon marketplace restricts uploading them. CedCommerce team assigns a personal account manager who assists sellers to set up their business on Amazon.

Stay connected with us in this way; we are always here to help you infinitely.

Team CedCommerce"

October 1, 2021

While we had a rough start with this app and many problems at first the excellent support staff helped us get to where we needed to be and today we are problem-free and the app is working really well

T-H Marine Supplies
United States
Over 1 year using the app
April 8, 2023

Very Good
Very Helpful
Very Paitient
Helped with the App
Helped get my items linked
Understanding of my Dogs

ShopwithMelissaBrogard
United States
19 days using the app
CedCommerce replied April 17, 2023

"Hello ShopwithMelissaBrogard,

Thanks for taking the time to share your prestigious opinion on the "Shopify app store" with other users.

We always welcome you to without any hesitation, reach out to us whenever you need any assistance from our side.

Team CedCommerce!!"

August 13, 2022

I received amazing service and all of my questions were answered in a timely fashion. Thank you so much for all of your help!

Sage & Wildflowers Co.
United States
19 days using the app
CedCommerce replied September 20, 2022

Much obliged to you, Sage & Wildflowers Co., for leaving us such a magnificent review. We are happy that you adored our administration,

We make a substantial effort to meet desires like yours, and we're glad to hear we hit the imprint for you.

Team Cedcommerce!!

September 18, 2022

One of the customer service replies to another shop's 2 star feedback goes like this... "Also, assign a personal account manager who is always available to assist with 24*7 availability on email, calls, Skype, WhatsApp, Online Live chat system." First of all, a personal account manager is not available to assist 24*7 unless they're an android. Furthermore, I go to chat this morning and there actually is a person sitting in the chat box but they are there to tell you the customer service is closed because it's the weekend and they only want to take your details. That is not 24*7 service. I mainly pointed out the language error above because when you do get customer service, there is a language barrier when it comes to getting help with the more complex parts of the app. Unnecessarily complex parts. It all seems good on the surface but that's always the case with all of these apps. When it comes to the nitty gritty after 10 hours of hard work, you find out all the pitfalls... and then you can't get help. Another gripe is the templates. We can clone them and make changes but many some sections of the cloned template goes blank and has to be redone anyway. It's all very non-intuitive. At least in it's defence, every other etsy and amazon app has major issues that just seem batty. Another thing is that I wish the customer service would just say they don't know something instead of making up long sentences and throwing in some strong accent to try to confuse us. My reply is "so you don't know" and then response is silence and shock that I figured it out. I contributed some rephrasing to some of the helper sentences in the app and I suggest you fix them up so people can get through the setup in under 10 hours or whatever. Cheers

Asia Sell
Australia
Over 1 year using the app
August 30, 2022

I thought the training was very helpful my products will be listed on amazon as soon as i apply for a gtn! Thank you

Seasonal Merch
United States
19 days using the app
April 24, 2023

Excellent support from their team. They provided speedy live support for us twice. Hopefully we can work and grow together in the long run. Thanks team, again!

SEN JOUEL
United Kingdom
18 days using the app
CedCommerce replied April 27, 2023

Hello SEN JOUEL,

We are immeasurably appreciative that you took the opportunity to leave us this amazing review.

Our Team will be glad to peruse your review.

Please stay connected with us along these lines. We are consistently here to support you, limitlessly.

Much appreciated and Regards.

Team CedCommerce!!

April 26, 2023

good app. easy to use. life saver. on top of that, very good support team. they are eager to help. highly recommended.

Ideabracelets
Thailand
18 days using the app
CedCommerce replied April 26, 2023

Hello Ideabracelets,

Thank you for your kind words!

We wish to have a great business relationship with you. As Amazon is a large marketplace, our developer has created a user-friendly app to sell on the Amazon marketplace quickly.

When any client connects with us, we always try to help clients start their selling journey successfully on Amazon.

We will always welcome you without any hesitation, reach out to us whenever you need any assistance from our side.!!
Team CedCommerce

September 16, 2022

Excellent service and support, they always reply with the solution. They are really hard working, I recommend it.

MFerraz Tecnologia
United States
17 days using the app
CedCommerce replied September 22, 2022

Thank you, MFerraz Tecnologia,

We are glad to see your positive feedback and happy to have an excellent client like you. The integration app always focuses on automation. It easily integrates your Shopify store with your Amazon account so that your products get listed quickly on Amazon, and your orders fetch automatically from the Amazon marketplace to your Shopify store. The support team is always here to assist you.

Stay Connected!

Team CedCommerce

July 21, 2023

very happy with the service from Mohd thankyou very much

5 stars !!!!

JAXSuk
United Kingdom
17 days using the app