Reviews (1,377)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its seamless integration between Amazon and Shopify, streamlining inventory management and order fulfillment. The intuitive interface and real-time syncing prevent overselling by keeping inventories updated. Exceptional customer support is frequently highlighted, with responsive assistance via live chat and calls. Merchants also value the automation features that save time and the comprehensive onboarding that facilitates easy setup, enhancing business efficiency and sales potential.

June 21, 2023

Excellent service client, j'ai eu des problèmes pour ajouter des produits, mais ils m'ont aidé immédiatement et m'ont donné les instructions appropriées. Très reconnaissante !

Cgreen
France
17 days using the app
Edited September 24, 2024

Was finally able to get our products uploaded to Amazon after getting some help from customer service. Thank you Mannu!

Ché Lux Boutique
United States
About 1 year using the app
July 10, 2023

Thank you so much, Nupur Sah, you were very helpful, and explained to me what I had to do to rectify the problem of the Amazon product not uploading and linking.
It was easy to follow your directions.

Organised Charm
Australia
17 days using the app
Edited May 6, 2023

l'équipe de support fais des promesse qu'elle ne respecte pas.
the support team makes promises that they don't keep.

TECIN-PRINCIPALE
France
About 1 year using the app
CedCommerce replied September 19, 2023

Hello TECIN-PRINCIPALE,

We sincerely apologize for any unfulfilled promises or issues you may have encountered.

Our commitment to delivering excellent support is at the core of our values, and we take your feedback seriously. We understand the frustration that can arise when expectations are not met.

We would appreciate the opportunity to investigate the specific promises made and work towards resolving any outstanding concerns. Please get in touch with our support team again, and we will ensure that your issues are addressed promptly and to your satisfaction.

Best Regards
Team CedCommerce

November 1, 2023

Worst customer service on this platform by far! I paid them to create 250 listings/variations on amazon. it was due in 1 month. it's been 3 months and i have over 140 suppressed listings on my account due to them creating the listings improperly. they ruined my amazon account. they took my money upfront. and they have absolutely no interest in fixing it. i text them almost every day and they provide zero help. i provided them access to my actual amazon account to resolve it all, yet they didnt bother to log onto it even once in 2 months! They only care about money otherwise they would have resolved my issue or even taken one step towards solving it.
For anyone considering paying them to list online , save your money cuz i lost mine.
pathetic and selfish. terrible customer service

AND THEY REFUSE TO REFUND ME.

PremiumBrandGoods
United States
About 1 year using the app
February 13, 2023

New to the app but the support via live chat has been excellent and fast to respond. Enabled us to get products listed quickly and start selling on Amazon for the first time.

Auto Finesse USA
United States
16 days using the app
CedCommerce replied February 18, 2023

Hello Auto Finesse USA,

We are immeasurably appreciative that you took the opportunity to leave us this amazing review.

Our Team will be glad to peruse your review.

Please stay connected with us along these lines. We are consistently here to support you, limitlessly.

Much appreciated and Regards.

Team CedCommerce!!

May 23, 2023

The service about help is excellent , they help always ans 27 hours, have a chat service and are fast in answers and solving throubles

Goyo Visual Art Gallery
Spain
16 days using the app
November 23, 2022

The service is fantastic, they the company are service driven, they consider their customer's time and revenue. And they put themselves in their customer's place. And provide the kind of service one can only dream of in this day IoT.

electronicdesignsunlimitedllc.com
United States
16 days using the app
CedCommerce replied December 4, 2022

"Hi electronicdesignsunlimitedllc.com,

We are thrilled that you liked our service.

Thanks for your balanced and fair review!!

I'm glad you appreciated our services. It's something we've worked hard on and we're pleased our efforts resonated with you. I also want to thank you for your feedback. We've taken your thoughts to heart and I appreciate your kind words and professional demeanor and look forward to seeing more of your work in the future.

Thank-You
Team CedCommerce"

Edited August 21, 2023

The worst service I have ever paid for. They have taken more than two months for 10 product optimizations. When they told me the work was done, they have not even commply with the complete service they had promissed. I had to inssist them to complete it, correct images and complete information.
When you ask them to complete the work, they take days to answer. I definitely DO NOT recommend this service. In fact, I am asking for my money back as they did not give what they promissrd

POSCO FAMILIA
United States
About 1 year using the app
CedCommerce replied April 27, 2023

"Thank you, for your appreciation.

We are incredibly grateful that you took the time to leave us this note. CedCommerce values put Seller satisfaction as a top priority; thank you for contributing to making it more useful & user-friendly.

Our app has many features, you can look into them and our customer support team is always there to walk you through the steps and process.

Please feel free to discuss this with us whenever you need any help from our side.

We look forward to serving you again.

Team CedCommerce"

July 20, 2023

Good service provided my professional and all my doubts has been clarified in a professional manner.

Dookan
Czechia
16 days using the app