Reviews (1,374)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its seamless integration between Amazon and Shopify, streamlining inventory management and order fulfillment. The intuitive interface and real-time syncing prevent overselling by keeping inventories updated. Exceptional customer support is frequently highlighted, with responsive assistance via live chat and calls. Merchants also value the automation features that save time and the comprehensive onboarding that facilitates easy setup, enhancing business efficiency and sales potential.

Edited January 18, 2022

This app is hard to use for first timers, but Geetika is a true professional who is trying to help me work out the listings. She is doing an excellent job!

Pretty Is Boutique
United States
5 days using the app
CedCommerce replied February 18, 2022

Much obliged to you, Pretty Is Boutique.

We are happy to know that you cherished your experience. We invest heavily in giving extraordinary support to each client, and we're eager to get your commendations and appreciation.

Stay Connected...
Team CedCommerce

March 10, 2023

Nash goes above and beyond to walk me through the process patiently. Thank you so much. I really appreciate it.

MAIA HOMES
United States
5 days using the app
CedCommerce replied March 10, 2023

Hello MAIA HOMES,

Thank you for your kind words!

We wish to have a great business relationship with you. As Amazon is a large marketplace, our developer has created a user-friendly app to sell on the Amazon marketplace quickly.

When any client connects with us, we always try to help clients start their selling journey successfully on Amazon.

We will always welcome you without any hesitation, reach out to us whenever you need any assistance from our side.!!
Team CedCommerce

April 4, 2023

CedCommerce Amazon Channel is a game-changer for my business! The seamless integration with Amazon has made selling products online a breeze. The intuitive interface, robust features, and outstanding customer support have exceeded my expectations. Highly recommend CedCommerce for anyone looking to boost their Amazon sales!

Poethan
Australia
5 days using the app
CedCommerce replied April 17, 2023

"Much obliged to you Poethan,

We are glad to see your positive feedback and happy to have a superb customer like you. Our app consistently centers around automation. It effectively integrates your Shopify store with your Amazon account so that your items get listed rapidly on Amazon, and your Amazon orders are fetched consequently from Amazon account to your Shopify store.

The team is consistently available to help you.

Stay Connected!

Team Cedcommerce!!"

May 1, 2023

Amazing support, they solve every issue super fast. Super recommended. These people know what they are doing.

The Argentinian Market
Australia
5 days using the app
June 7, 2022

We just started using this app and it seems to be very helpful. Customer support is great, as we were talking with Abhipraya and he is very helpful, however, the communication is bad, noisey and we can barely hear him sometimes. Otherwise, great app!

The Retail Warehouse
United Kingdom
4 months using the app
July 7, 2023

I don't always write review but this app , made me do it . I somehow think they set the app in sucha a way that no matter how hard you try to upload a product , you end up with errors then you are foced to contact them which give them the opportunity to tell you how they offer paid services to list products for you , so basically their support is meant to inform you that there is paid service which you should consider. Also their support takes way too long to get back to you if you contact them more than 3 times about errors they stop restgponding. No idea where they are getting all these good reviews from to be honest.

Spacx
China
4 months using the app
CedCommerce replied August 21, 2023

We are sorry to hear about the challenges you've encountered with our app. We genuinely value your feedback and understand the frustration you've experienced. Our goal is to provide a seamless experience for all users, and it's disappointing to learn that we fell short of your expectations.

We want to clarify that our intention is to offer both free and paid services to accommodate the different needs of our users. While our paid service is available for those who prefer assistance with listing products, we're committed to improving the user interface and uploading process to make it as user-friendly as possible for everyone.

If you're willing, we'd love the opportunity to discuss your experience in more detail and work towards finding a resolution that leaves you satisfied. Please reach out to our support team again, and we'll do our best to address your concerns promptly.

Thank you!
Team CedCommerce

March 28, 2023

Beware of this company.

This app charges you for every sale made on Amazon whether or not it is processed by their app. In effect, they are cheating their customers by inflating the number of orders processed to include all your amazon orders. Not just the orders for products in Shopify processed in the app.

When I noticed the number of orders processed in the app kept increasing even for products I do not have in Shopify I contacted them and they denied it. After I showed them screenshots proving their app was charging me for orders it was not processing they then told me they also charge for "failed orders" which are orders not linked to products on Shopify.

Odditees
United States
4 months using the app
August 11, 2022

Really helpful, the meetings were invaluable in helping me setup and I managed to get all of my products automatically listed on Amazon without having to manually add. Such a huge time saver. Thank you

Poultry Panels
United Kingdom
4 days using the app
CedCommerce replied September 20, 2022

Thank you Poultry Panels, for leaving us such a great review. We are glad that you loved our services,

We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Thanks & Regards.

Team Cedcommerce!

Edited January 20, 2023

This Amazon CedCommerce App is Amazing!! How easy and convenient. The support staff is very quick. I am extremely pleased! Thank you!

9Teen Boutique
United States
4 days using the app
Edited December 17, 2022

The app does a great job up syncing the orders and save so much time. Reached out to support for one order that did not sync when I did an update to our store and in just a couple minutes on the chat it was taken care of and synced. Had an isse with the app loading on the 17th contacted support in chat, was told they would look into it and get an email back in 12 hours Grrrr have to manually put in orders so not much help this time. Will see how it goes

Bri In Style
United States
4 months using the app
CedCommerce replied December 4, 2022

"Thank you, Bri In Style.

There are heaps of settings on Amazon, so this may be the purpose behind the complexities. Therefore, we have built up this application for new and old Amazon sellers who are effectively searching for automated things. We explain the flow & the procedure of the app to make you familiar with the app. CEDCOMMERCE assigned a DEDICATED ACCOUNT MANAGER, always available to provide 24*7 support via email, calls, Skype, WhatsApp, and Online Live chat system.

Please feel free to discuss this with us whenever you need any help from our side.

You are free to reach out to us anytime.

Team CedCommerce!"