Reviews (1,374)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its seamless integration between Amazon and Shopify, streamlining inventory management and order fulfillment. The intuitive interface and real-time syncing prevent overselling by keeping inventories updated. Exceptional customer support is frequently highlighted, with responsive assistance via live chat and calls. Merchants also value the automation features that save time and the comprehensive onboarding that facilitates easy setup, enhancing business efficiency and sales potential.

August 14, 2023

I appreciate all the help they have given me and most have helped. But I do have to say that they do not listen to me and address the question. It's confusing when you asked "how do I do this (particular task) " and they don't say "you have to do this tab, then that tab, etc." and go on a different subject. If someone in the company would just do a "road map" of the steps it would surely help. (the videos are no help at all). All that said, they have spent a lot of time on chat and I've had 2 Google Meets and I am extremely appreciative. I believe they are a good channel to have.

Mugs and Tees
United States
5 months using the app
July 11, 2023

Good service de saien !j'ai été bien servis et il à prit le temps de parler lentement car je suis pas bon en anglais!

HydroponiquePro
Canada
5 months using the app
May 9, 2022

Great app and Great support team!! It's very easy to use and provides great functionality and support to enable more sales!

Pitod
United Kingdom
6 days using the app
CedCommerce replied May 11, 2022

"Much obliged to you, Pitod.

We are happy to know that you cherished your experience. We invest heavily in giving extraordinary support to each client, and we're eager to get your commendations and appreciation.

Stay Connected...
Team CedCommerce"

December 20, 2021

Straight forward and easy to use, great help and support. Highly recommend this app for syncing with amazon

Doll Face House of MakeUp
United Kingdom
6 days using the app
CedCommerce replied March 2, 2022

Much obliged to you Doll Face House of MakeUp,

We are glad to see your positive feedback and happy to have a superb customer like you. Our app consistently centres around automation. It effectively integrates your Shopify store with your Amazon account so that your items get listed rapidly on Amazon, and your Amazon orders are fetched consequently from your Amazon account to your Shopify store.

The team is consistently available to help you.

Stay Connected!

Team Cedcommerce!!

March 15, 2023

Great support and guidance. Very patient in guiding me through the resolution process. Highly Recommended.

SHOP-BUBINGA
United States
6 days using the app
CedCommerce replied March 25, 2023

"Thank you SHOP-BUBINGA.

There are heaps of settings on Amazon, so this may be the purpose behind the complexities. Therefore, we have built up this application for new and old Amazon sellers who are effectively searching for automated things. We explain the flow & the procedure of the app to make you familiar with the app. CEDCOMMERCE assigned a DEDICATED ACCOUNT MANAGER, always available to provide 24*7 support via email, calls, Skype, WhatsApp, Online Live chat system.

Please feel free to discuss this with us whenever you need any help from our side.

You are free to reach out to us anytime.

Team CedCommerce!"

May 30, 2023

The chat option was very helpful. The individual was quick and kind and helpful. I am grateful for the help.
I even received a PDF and offer for additional assistance if needed.

howlydogstudios.com
United States
5 months using the app
August 18, 2022

Do not download, moreover DO NOT pay at all. It took them 1 week and a half to post 1 item they couldnt figure out how to. I sell Jewely, it shouldnt had been that hard. I downloaded another app: Amazon by Codisto. And they helped me upload over 400 products in 2-4 days!

ErikRayo.com
United States
5 months using the app
Edited February 13, 2023

Ein perfekter Support der Schritt für Schritt erklärt und auf die Fragen eingeht und Probleme mit einer Leichtigkeit behandelt. Ein großen Dank geht an den Support, Sie war und ist mir eine große Hilfe, da ich noch ein blutiger anfänger bin :)

Magische Schatzkiste
Germany
5 days using the app
CedCommerce replied February 18, 2023

"Hello Magische Schatzkiste,

We are happy to know that you cherished your experience. We invest heavily in giving each client extraordinary support, and we're eager to get your commendations and appreciation.

The team works very diligently, and it will provide us with great encouragement to keep doing what we are doing.

We are always open to discussions on Suggestions, requirements, and concerns. Ever feel free to reach out to us!!

Please stay connected with us !!
Team CedCommerce

May 4, 2023

I am new to the app and it seems pretty confusing, but the customer support is awesome!! They have been very helpful and patient with me while I try to learn my way around the platform which makes the process a lot easier because this all can be stressful.

BP&J Tees LLC
United States
5 days using the app
January 17, 2023

there support is amazing - very helpful and friendly. Took the time to assit with the issue i was facing - offcorse not a fault of the app but my listings. Super friendly and made the write choice by using this company!

All K Service - Sales & Service
Australia
5 days using the app