Reviews (1,381)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its seamless integration between Amazon and Shopify, streamlining inventory management and order fulfillment. The intuitive interface and real-time syncing prevent overselling by keeping inventories updated. Exceptional customer support is frequently highlighted, with responsive assistance via live chat and calls. Merchants also value the automation features that save time and the comprehensive onboarding that facilitates easy setup, enhancing business efficiency and sales potential.

August 10, 2023

This app has really helped us manage our products and orders on Amazon, and their support chat is excellent. There is always someone knowledgeable there to help with anything you need. If you have ever used an app that doesn't have a live support chat, then you will really appreciate the quick help you get from CedCommerce when you have questions or problems.

Z Natural Foods
United States
Almost 2 years using the app
January 17, 2022

Haven't used it a lot yet but support (Geetika Grover) helped me get up and running right away in no time! The app is pretty easy to use with just a few hiccups but with their customer support help, they make it easy to hit the ground running!

Aries Diamond
United States
Almost 2 years using the app
CedCommerce replied February 18, 2022

Hello Aries Diamond,

We always try to provide proper and instant assistance to our sellers so that don't face any kind of trouble. Great to hear such appreciative words from you.

We also appreciate that you explored yourself with the app properly.

Hope you have liked the wonderful features of the app such as bulk uploads, custom inventory management, profiling, templates, etc.

Stay connected with us.
Team CedCommerce

September 10, 2022

Excellent and efficient customer service. Well done...
High recommending the service.....
Thank you.

Gutfulness
United Kingdom
Almost 2 years using the app
May 9, 2024

So far the support has been very good. Mannu especially has been a great help. We are hopeful that we can use this app for all of our shops.

Liberty Skis
United States
16 days using the app
CedCommerce replied May 13, 2024

Dear Customer,

Thank you so much for your review. We appreciate it!

We are thrilled that you liked the experience with the Amazon app. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,

CedCommerce

January 6, 2022

I just added the app to my shop and have some work to do to upload my products to Amazon. Directly after adding the app, I contacted the support and without having to wait at all I got a direct response with a group created to support me and all my questions were answered promptly. I will continue to work with the app to finalize my uploads as I have many products to work with. My first impression of the support team is amazing.

ZMC STORE
United Kingdom
Almost 2 years using the app
CedCommerce replied February 18, 2022

Hello ZMC Store,

Thank you for sharing your kind words with us here. At CedCommerce, we are passionate about providing satisfactory services to our clients.

We have provided the help sections(including FAQs, Videos, docs) for your assistance.

We always welcome you to without any hesitation, reach out to us whenever you need any assistance from our side.

Feel free to reach out to us anytime!!

Team CedCommerce

September 5, 2022

Whenever there's a problem, just need to send a text and they are on! They are very helpful and we never had to fix the errors ourselves.

Konsalz
Australia
Almost 2 years using the app
January 3, 2022

The CedCommerce app is one of the best apps in the whole Shopify store for anyone that is interested in automating and selling items on Amazon. The customer service is 5 stars. They go above and beyond to help all clients succeed. The opportunity of automating products from Shopify to Amazon makes the opportunities limitless! Thank you!

Teen Sparkle
United States
Almost 2 years using the app
CedCommerce replied March 2, 2022

Much obliged to you Teen Sparkle

We are glad to see your positive feedback and happy to have a superb customer like you. Our app consistently centres around automation. It effectively integrates your Shopify store with your Amazon account so that your items get listed rapidly on Amazon, and your Amazon orders are fetched consequently from your Amazon account to your Shopify store.

The team is consistently available to help you.

Stay Connected!

Team Cedcommerce!!

Edited January 6, 2023

I've tried a few and been frustrated to say the least. THIS format is not only easy to understand and use, but customer service is so fast to respond if you do need help. I've greatly appreciated being able to easily make changes and see it working! yay!

Bea's Bayou Skincare
United States
Almost 2 years using the app
CedCommerce replied December 13, 2021

Thank you, Bea's Bayou Skincare, for leaving us such an excellent review. We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you.

We try to build the app much more accessible and keep trying to reduce the marketplace's settings' complexity.

Amazon is a big marketplace, so we are always available to provide 24*7 support via email, calls, Skype, WhatsApp, Online Live chat system. We explain the flow & the procedure of the app to make you familiar with the app. The account manager is always available to serve you in all possible ways.

Feel free to reach out to us anytime!!
Team CedCommerce!!

November 12, 2023

Very quick and detailed instructions from the help team
Easy to manage the orders, inventory, pricing,etc
Definitely recommend for all Amazon Sellers

Island Universe Hardware Inc.
United States
Almost 2 years using the app
Edited August 30, 2022

The app is clean, easy to navigate, straight forward. So far great help received from the team. Will continue to work with the app!

MDPrintsGlobal
United States
Almost 2 years using the app