Apliiq ‑ Print On Demand , 415 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its superior product quality, extensive customization options, and exceptional customer service. They appreciate its seamless Shopify integration, diverse clothing selection, and the ability to create personalized items. The customer service team is praised for their quick responses and problem-solving skills. Merchants also commend the app's order turnaround time and helpful tutorials on the print-on-demand process.
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I was having issues with my artwork uploading too small onto their products, and I could not figure out why. I set my Illustrator file at the max size at 300 DPI. I sent them my file and they were able to figure out where I was going wrong during exporting and they sent me step by step instructions on what to do. They resolved my issue! Excellent response time and great customer service! I have not printed with them YET, but just from their catalog alone, they have OUTSTANDING selections and the services that they offer are amazing!! I did my research on all of the POD companies out there, and this one is BY FAR the best one I have found as far as everything they do and what they offer. Can't wait to start printing with them!
I’m new to POD. I think if I had known all nuances of starting a POD shop, I would have taken this impulse decision of mine and thrown it out the window.
This is also why I give them high marks and chose Apliiq after sampling another popular POD supplier. Their site is filled with a ton of information. I would recommend spending time watching their videos and reading their guided information. Their video on print options and color saturation is invaluable. Of course, I found that after I ordered my first samples. That’s okay. It seems there is a lot of trial and error on my end.
Highlights:
*private label options. There are choices to pick what’s right for you.
*videos, and helpful information that is searchable.
*dedicated customer service team of real people who want to help. And they respond quickly. Pete even, very generously, did a quick video chat with me to troubleshoot. That is going Above and Beyond!
*the Customer team takes the inquiries seriously. They want you to be successful.
*an art department. Reviews and awaits your approval on each design.
*Pack ins —-okay not there, yet -but I would LOVE to use this to elevate the brand
They just make everything feel very personalized. If anyone wants to give less stars because of price, then see the list above.
Apliiq is where it’s at. They are passionate and it shows.
Wow! Thank you so much for the incredible review.
Glad you found the additional information helpful and Apliiq's down to earth team as engaging and helpful as they aim to be!
Pack-ins are great, but we recommend building a consistent order stream before investing in customer experience thru packaging!
Hopefully you will be there soon!
-Your Apliiq Team
Just getting into the apparel space and having trouble finding a good manufacturer, which can take months with trail and error. Apliiq definitely has some of best garments to use and best quality customer service. Always can set up meetings with any representative to help understand and make the process very easy. Quick turn around times too! They are a gem
I'm a big fan of Apliiq. They do an amazing job of helping you figure out how to start and run a clothing brand. Probably one of the best things about them is their customer service. You can chat with them super easy, and they are extremely attentive. Erin in particular has helped me out a ton -- getting up and running there are little things that go wrong, and Erin worked with me to fix them immediately. Without hesitation she resent a customer a shirt due to an error. Thats just one example! Thanks Erin, and Apliiq.
Thank you so much for leaving a review. Unlike other POD platforms, we take quality seriously and stand behind our products and services. If your customer's aren't happy, we aren't happy either.
I'm on the verge of launching my shop with many things on my mind in order to prepare, trying to assemble things to make sure they're ready and this includes the quality of the products of course... and Kim has been a genuine help from the very beginning. She personally sought/is seeking to assure my orders are made to my original vision before they ship, and is fun and kind to talk to.
I've also had many questions for months and she has honestly set my mind at ease with some of the more logistical things. There's more, but suffice it to say that I'm thankful to have chosen Apliiq and pretty stoked for more to come.
If you see products on their site that you like and you are thinking of starting a little biz or something, it's really easy to work with them and even quite exciting when you begin to see it all together.
P.s.
I would not write a review if I didn't believe in it, I just felt that Kim had earned it. I think that should say something about the service.
stay cool
Thank you so much for leaving a review.
The Apliiq Print On Demand app is so much more than just an app. Behind the technology is a team of eCommerce apparel experts that will help you source, private label, and make your fully branded premium apparel products on demand.
The Apliiq team looks forward to supporting your brand!
When pursuing our goal to launch our brand, a few months ago, we were novice to the world of Print on Demand and eCommerce. We were also reluctant, until we discovered the Apliiq/Shopify integration. Apliiq offers a wide range of tutorials and content, on their website, that has made us well informed users, quelling that trepidation we initially faced, when starting.
Since we began our journey, we have booked a "New Partner Introduction" and "Plan Your Next Collection" calls with Apliiq experts. In addition, we have had several live chats and corresponded with Apliiq experts via email and telephone.
The team at Apliiq has always been more than happy to assist and provide us guidance related to Apliiq; and specific topics germane to how Apliiq and Shopify interface.
In a most recent correspondence with Apliiq, I ordered a product via dropshipping. Due to the low resolution of the file, the design did not appear as expected. I reached out to Apliiq and explained the situation, and Pete from Apliiq, called me personally and offered a courtesy remake of the product design.
Pete was also gracious enough to take time and discuss the details of the artwork approval process. This was very helpful refresher.
We've also ordered "samples" through Apliiq, and the quality of the design/print and private labels have been excellent!
We look forward to continuing our business partnership with Apliiq, and are confident this partnership will continue to be successful and create successful experiences.
Thank you Apliiq for all that you do!
Most Sincerely,
Lamonte
Whatever Wear Apparel Company
Apliiq loves connecting with our selling partners to discuss their brand, product recommendations, and all things eCommerce & fashion. We consistently hear from our selling partners that our experience and expertise in apparel is unmatched in the POD space, which shouldn't be surprising, because Apliiq only does apparel, but we do it right. 😉 The Apliiq team looks forward to connecting in our next meeting. Until that time, best of luck with your online store!
Amazing company and app. I couldn't recommend them more. Their customer service is unlike any I've ever experienced. They really listen to your concerns and help you out the best way they can every single time. You can tell the team there really cares about their customers! They have soo many apparel options to choose from and are always happy to submit any requests for colors and such. My experience with them has been top-notch. I wouldn't even think twice about working with them if you're wanting to start a clothing brand!
Thank you so much for leaving a review!
The customer service team are all apparel experts and they are happy to make recommendations, improve the product catalog, review artwork files, and genuinely help you create the products you want for your brand.
We look forward to connecting with you soon!
-The Apliiq Team
We are very happy with everything that Apliiq has done for us since we began working with them. The App is nicely integrated with our Shopify store, and everything runs smoothly throughout the entire process, from adding the designs, right through to shipping the item to our customers. On the occasions when we have needed to ask for advice or assistance, the response has always been super fast, incredibly friendly and very helpful. We look forward to growing our fantastic working relationship going forward!
So glad to hear about your experience in working with Apliiq. It warms our hearts 💓!
I have been using Apliiq now for well over a year and during that time growing a small business and building an Apparel brand has come with a ton of challenges. Apliiq has been there every step of the way to offer help and guidance to build a better brand. I've learned so much about the industry just working with them for my fulfillment and I am excited to see what the future looks like as they continue to grow and evolve as well. definitely a great experience!
Thank you for leaving a review!
The Apliiq team is always happy to share our expert knowledge of how to design and produce top-notch premium apparel products. When you interact with Apliiq's customer service team, you will quickly understand what we mean.
Apliiq also has some great new product features that will be dropping oh so soon!
Best,
-The Apliiq team
Too long, won't read version of review: Amazing customer service, great products (quality superior to other POD services), shipping/production is so far questionable, and a very bad product editor.
Their quality beats the other POD clothing options, period. The clothing Apliiq sends is simply better than others. The selection is robust and, in general, in great condition. Embroidery is clean and professional, and the prints look great. That being said, there's a couple caveats that let my rating fall to 4-Stars:
- The clothing can take a bit longer than advertised to ship. I haven't opened shop yet, but the 2 sample orders I've purchased with a total of about 15 items were both delayed without an attempt to contact me. Both times the sample orders hadn't even entered production after a couple of weeks. I realize this isn't inherently indicative of the regular customer experience, and that they have more than my order to worry about, but I can't ignore it.
- The MUCH bigger problem is the product editor. It is remarkably far behind the other 4 POD services I've product tested with. You can't type what dimensions you want your art to be, you can't zoom the product being designed for a more precise placement, and possibly the worst part is that (due in part to the lack of sizing function beyond drag/drop) if you drag-size your artwork to the min/max the space will allow, it will subsequently change the resizing values. It's like this:
* I'm setting some art I want to be 10.5 inches. If I drag all the way to either small or large, the next time I try to set it to 10.5in, the max will be 10.4, or 10.3, or some number like that. The problem is also progressive; It gets worst the more times you hit the limits. The last item I was working on lost .3in of available size, so now the variants of the product each have slightly different size artwork on the same product. It would be such a simple solution to be able to input your desired size (which is the industry norm) and the drag-sizing just feels archaic and inefficient. (You can specify what you want the true size to be with the artists, but this just seems like it's adding a step for fun).
Sorry for the paragraphs, but hopefully I communicated my stance well enough.
Thank you for leaving this review, don't worry the Apliiq team reads the entire review. 🤣
Fair point on the product customizer, but frankly, no mockup will capture the products Apliiq creates for our brand partners. It's why most fashion brands that take eCommerce seriously use real product photos. We definitely recommend using the samples to take a few real photos. The customizer gives you the ability to leave a note, so it should be simple to state the exact size you want your artwork printed or embroidered, don't worry about the estimates.
Order turn times are 3 days in LA & 4 days in PHL, as of writing. The sample orders you placed are not representative of an eCommerce order your customer will place for a few reasons:
* the first time Apliiq makes a product a real human will review your artwork to ensure it will get a good result. it adds time, but improves quality for first time purchases. there is no delay on subsequent orders, once artwork is approved.
* the more number of custom items within an order the longer it will take to make an order. Most ecommerce orders from your customers will be 1.2 items on average. Orders of this size, on average will ship faster than orders with 6-7 products, especially if all the products are new.
We will look into mock up and photography possibilities, to see what improvements can be made. 🎖
Best,
-the Apliiq team