Appointment Booking App ointo

Appointment Booking App ointo

Reviews (718)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex booking scenarios, praising its seamless integration with Google Calendar and pre-payment options for securing revenue. The app features a user-friendly interface with customizable booking options, including custom questions and varied pricing. It supports diverse business needs with waiting lists and subscription-based bookings. Merchants appreciate the responsive and knowledgeable customer support team, which promptly assists with technical issues and integrations. Continuous updates based on merchant feedback enhance its functionality and reliability for business operations.

June 15, 2021

We are delighted with this App it suits our business needs very well and is easy to set up and manage as a product on our Shopify website. We have a simple need for individual shoe fitting appointments (not group) of different lengths depending on the number of children to be fitted and this App does it brilliantly and does not have lots of unnecessary features. We only want one appointment at a time but we could change that if we wanted to have more than one fitter bookable. We can change the hours available on different days to match seasonal changes in our shop opening times. The App shows us an easy to read list of upcoming bookings, moves them to the "past" as they expire and now has a quick and easy way for us to make appoitments without creating an account for customers who don't want to go online themselves. We can change and cancel appointments, it's just a shame that the feature for customers to re-schedule and cancel their own appointments is only on a paid subscription. We can't afford to keep paying out for Apps every month - it soon adds up! But we may dip in and out of the paid plan during our busy months because this feature is the icing on the cake for us. The developers seem to listen to users' comments and introduce features that are requested and have replied to my questions using the help chat very quickly. I'd recommend this booking App for anyone that has similar needs to us.

To Boot
United Kingdom
3 months using the app
March 6, 2021

Excellent support team!! Having deleted a booking app previously, the support team would take days and days to respond. Appointo responds promptly, when asked about set up questions nothing seems too much trouble. I love the style of the app also works really well

Circle of Light Healer
United Kingdom
3 days using the app
April 19, 2023

Great customer service - quick and accommodating. Couldn’t work my video so they arranged a phone call to sort the issue I was having.

Drobey
Ireland
2 days using the app
August 14, 2023

Very helpful on setting up the calendar and makes working with my store very easy.

Hammer and Stain Fairview
United States
2 days using the app
June 7, 2021

I absolutely love this app. Customer service has been fantastic and you can customize many of the features. It helped me with creating an easy booking system for tours and I can manage all in one place through the app. Highly recommend!

Aloun Farms Hawaii
United States
2 days using the app
June 8, 2022

Amazing customer service! They helped me every step of the way and were so incredibly kind! Definitely recommend this app

90 Days Habits
United States
2 days using the app
January 4, 2023

Amazing support, very reactive. People are real problem solvers. I had a date localisation issue and it was solved in no time.

Mesmeric Beauty
France
1 day using the app
August 8, 2023

Really complete with all mentioned the features. Works top in German. We recommend it. Design is nice and integration is easy.

Schönheitssinn
Switzerland
1 day using the app
November 1, 2022

this app loads slow, but is a great free option. I will likely upgrade! It is nice and straight forward!

The Field Guide
Canada
About 1 month using the app
December 5, 2022

Amazing customer service! Tarang was super helpful and could solve the problem I encountered. It's in English only. Great!

Qualcosa di dolce
Italy
1 day using the app