Appstle℠ Loyalty & Rewards

Appstle℠ Loyalty & Rewards

Reviews (283)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable loyalty programs, referrals, store credits, and VIP tiers, noting its effectiveness in boosting customer engagement and retention. It integrates smoothly with Shopify, enhancing user experience, and is supported by exceptional 24/7 customer service that is responsive and accommodating to custom needs. Merchants find it cost-effective and valuable, reporting positive impacts on business operations and customer interactions.

September 13, 2023

For a free app, the functionality is very rich. I'm in the process of migrating from another ecommerce platform (Ecwid) to Shopify and the Appstle product suite (Loyalty & Rewards, and Subscriptons) is very solid. Technical support is via chat/email and is almost instant despite me raising requests at strange times of the day.
The techs are super helpful and knowledgeable about their product.
You could do a lot worse than choose Appstle products for your Shopify store.

The Hilltop Shop
United Kingdom
About 2 hours using the app
Appstle Loyalty replied September 14, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

August 14, 2023

Just downloaded the app, picked Appstle because they also manage my subscription app. I have been very pleased with both so far. Chatted in with Prarthana to get some customizations changed and she was perfect. Took care of my needs quickly and efficiently. I can't wait to see how both these apps will help my business continue to grow!

Delilica
United States
About 1 hour using the app
Appstle Loyalty replied August 15, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

June 2, 2023

Absolute trash app. Had a very simple issue with the loyalty button not working/displaying (opening) properly. I set everything up the night before and it was all working correctly. Next day it had changed location on my website and totally stopped working.

I asked for help to find out what was going on and the best they could come up with was asking for access to the backend of my website. HUGE red flag right there. I refused and deleted the app. There was nothing wrong with my website. 2 days after I deleted the app, I get an email from CS saying the app was fixed without needing access to my website. Again HUGE red flag. Do not use this useless app.

They wasted 3 hours of my time during the set up, I emailed over 1,000 customers to let them know about the loyalty program and the next day it was broke. My time is very valuable and so are my customers time. 100% waste my time garbage app in my opinion.

CannaPlates
Canada
1 day using the app
Appstle Loyalty replied June 4, 2023

Dear Merchant,

We are sorry you had less than a stellar experience with our store. We were asking for store access to update the liquid in case it's broken. Some apps modify liquid files, and we wondered if the issue could be related to that.

In the meanwhile, the dev was investigating on his end. And we realized that the recent update of our app was affecting your store. Hence we were able to resolve the issue from our side.

We again apologize for the inconvenience.

September 14, 2024

RG Natural Babies and Toys
United States
About 1 year using the app
Appstle Loyalty replied September 15, 2024

Thank you for the great review! Reviews like yours motivate us to work hard and improve continuously.

September 25, 2024

Phillip Gavriel
United States
3 months using the app
Appstle Loyalty replied September 26, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

July 8, 2024

Outer Space Distribution
United States
6 days using the app
Appstle Loyalty replied July 9, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

July 22, 2024

HealthStoreOutlet
United States
About 5 hours using the app
May 28, 2024

Drive
United Kingdom
13 days using the app
Appstle Loyalty replied May 30, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

May 4, 2024

Rostikal
Germany
11 months using the app
Appstle Loyalty replied May 5, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

May 8, 2024

KollabRT
Canada
12 days using the app
Appstle Loyalty replied May 9, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.