Appstle℠ Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (373)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this loyalty app for boosting customer engagement and retention with features like loyalty points, referrals, store credits, and VIP tiers. They praise its user-friendliness, easy Shopify integration, and compatibility with other apps. The support team is noted for their responsiveness and 24/7 assistance, including video tutorials. Merchants appreciate the straightforward pricing and value for money.
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excellent support. team has helped me with all my questions. I've been using the app for only a short time and already it is transforming the way my customers use my website.
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Small dedicated team who will did everything they could for our new store and customizing the appearance.
The app also seems to work well for rewards on different activities.
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
Die App ist super, sehr gut integriert und erfüllt meine Erwartungen. Zudem ist der Preis angemessen und der Support sehr schnell und hilfreich.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Excellent Product.
Excellent Team.
Excellent Support.
Thank you!
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
Thanks team for helping me with my queries and getting fixes in place so i could launch the loyalty pgm along with my website. Glad to work with you!
The team at Appstle are probably some of the best i have worked with, timely and professional and honestly, a damn site more helpful than Shopify's own support.
I Highly recommend their apps as they work as they need to but their prices after their free ones are very reasonable and affordable.
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
I've only just started using this app but its already load cheaper and more effective than my previous points system. The tech support is also amazing and quick to respond.
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
Excellent App. I already use Appstle subscriptions so though would try the loyalty app. its really intuitive and i know its going to increase the lifetime value of my customers. Appstle customer support is always 10/10 also
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
At first look, I was excited about this app. Unfortunately, there have been issues. First, the migration of our loyalty list did not work and they told me I didn't do it. (I did, it said it was in progress and that it would take time, but it never happened). Then they said they would do it for me so I sent them the list. It took them days to get around to it, while I had to tell customers their points were temporarily unavailable. When they finally did get it done, they applied the total earned points over all time as the available points, exposing our company to significant potential losses. They said they're going to fix it, but I'm helpless unless I choose to just abandon this app, which I'm about an hour away from doing unless they get this fixed. As of my experience so far, I would caution anyone considering this app. I may change my opinion over time and if they get this resolved right away, but this could cost our company significantly.
Dear Merchant,
This is Ria, the co-founder of Appstle. We understand the importance of a smooth migration and always strive to provide our merchants with the same. I sincerely apologize for the less than stellar experience you had during migration, and for the inconvenience you encountered.
Rest assured, our team has rectified all the issues you had encountered. I hope your post migration journey is going well with Appstle, and wish you success and growth in your loyalty journey.
If there is anything further we can do to assist you, please do not hesitate to reach out to us. We are available 24x7x365, and will do our best to go over and beyond to support you.
It's "ok". Two problems we came across:
(1) We signed up for a trial based on Appstle website stating that it has Store Credit as a feature (see their pricing matrix). It doesn't.
(2) We wanted to automatically award points when a customer signs up for the loyalty program. Problem is, this doesn't happen when the user is already a customer. It ONLY awards points when the person is new entirely (not a customer). 99% of our loyalty program signups are AFTER the first sale takes place, so this feature doesn't work for us. Customer support regard this as "expected behavior". I don't. So we're going with another loyalty app.
Dear Merchant,
This is Ria, the co-founder at Appstle. I apologize for the less-than-stellar experience with our Loyalty app. The 'user behavior' and 'points awarding' rule you have mentioned can be achieved, and our development team has already implemented it after receiving your feedback.
Regarding Store Credit, store credits are generally given as a refund or gift and can be done using Appstle Loyalty. If you have any specific use cases to achieve around store credits, I would love to hear it, and we will try to implement it if possible. Our CPO had also reached out to you separately regarding this.
Please reach out to us at support@appstle.com if you would like to give us another chance, and we will assign an experienced engineer to help you with the setup.