Appstle℠ Loyalty & Rewards , 165 reviews

Great service. Very helpful. Took care of everything

Fantsatic app, does what it says. Support is amazing, and help sort my issue in minutes. Excellent service!

Helpful tech support! Helped me quickly.

At first look, I was excited about this app. Unfortunately, there have been issues. First, the migration of our loyalty list did not work and they told me I didn't do it. (I did, it said it was in progress and that it would take time, but it never happened). Then they said they would do it for me so I sent them the list. It took them days to get around to it, while I had to tell customers their points were temporarily unavailable. When they finally did get it done, they applied the total earned points over all time as the available points, exposing our company to significant potential losses. They said they're going to fix it, but I'm helpless unless I choose to just abandon this app, which I'm about an hour away from doing unless they get this fixed. As of my experience so far, I would caution anyone considering this app. I may change my opinion over time and if they get this resolved right away, but this could cost our company significantly.

It's "ok". Two problems we came across:

(1) We signed up for a trial based on Appstle website stating that it has Store Credit as a feature (see their pricing matrix). It doesn't.

(2) We wanted to automatically award points when a customer signs up for the loyalty program. Problem is, this doesn't happen when the user is already a customer. It ONLY awards points when the person is new entirely (not a customer). 99% of our loyalty program signups are AFTER the first sale takes place, so this feature doesn't work for us. Customer support regard this as "expected behavior". I don't. So we're going with another loyalty app.

Kudos to the Appstle support team! In my experience with numerous apps, tools, and services, your team stands out as one of the best. Every issue we've encountered has been swiftly and effectively resolved, showcasing not only your team's competence but also their dedication to customer satisfaction. Your support is consistently helpful and responsive, which has greatly contributed to our overall satisfaction with your service. Keep up the fantastic work!

Exceptional Loyalty and Rewards Experience with Appstle App on Shopify

As a Shopify store owner, I'm constantly seeking ways to enhance customer engagement and loyalty. Enter Appstle Loyalty and Rewards app – a game-changer in the realm of customer retention. Let me share why this app has become an indispensable asset to my e-commerce journey.

First and foremost, the user interface of Appstle is intuitive and seamless, making the setup process a breeze. But what truly sets this app apart is its unparalleled customer service. During my app setup, I had the pleasure of interacting with Magnus, a customer service agent whose dedication and expertise exceeded my expectations.

Magnus went above and beyond to ensure that my experience with the Appstle app was nothing short of exceptional. His patience, attention to detail, and willingness to assist me every step of the way truly made a lasting impression. From answering my initial queries promptly to providing personalized guidance on optimizing the app for my store, Magnus demonstrated a level of professionalism and commitment that is rare to find.

Thanks to Magnus's invaluable assistance, I was able to seamlessly integrate the Appstle Loyalty and Rewards app into my Shopify store, and the I hope the results will be phenomenal.

The features offered by Appstle are robust and customizable, allowing me to tailor the loyalty program to suit my brand and target audience perfectly. Whether it's rewarding customers for purchases, referrals, or social media interactions, the flexibility of Appstle ensures that I can create tailored incentives that resonate with my customers.

In conclusion, I wholeheartedly recommend the Appstle Loyalty and Rewards app to any Shopify store owner looking to elevate their customer experience and drive long-term loyalty. And if you're fortunate enough to have Magnus assist you along the way, consider yourself in excellent hands. With Appstle, backed by exemplary customer service, the sky's the limit for e-commerce success. I am glad I found them!

The app is comprehensive, and its standout feature is the exceptional customer support. They respond promptly to address any issues you encounter, going above and beyond to assist you.

Very good customer service! App is also good!

Such a great customer service!! Replied within 2 minutes and instantly helped me with changing the colors so the loyalty program fits my webdesign. Shout out to Nancy for her great help and kind advice.