Overall rating
4.1
Counts per rating level
  • 83% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 11% of ratings are 1 stars
May 13, 2021

I'm loving Attentive so far! We're just getting going, but the interface is really straightforward and easy to use and they were exceptionally helpful while we were getting everything set up. Loving the SMS results!!

Flax8, Inc
United States
Almost 2 years using the app
May 20, 2021

Love the deep integration with Shopify attentive has built, we are segmenting and sending better than ever!

Chicago Music Exchange
United States
Over 1 year using the app
Edited May 20, 2021

Attentive has quickly become an integral part of our marketing-generated revenue (roughly half of our revenue generated from email). We asked our ESP if SMS was cannibalizing our email leads and surprisingly, our account manager told us that SMS did NOT affect our revenue from emails, if anything, it's boosting it (more eyes, more touchpoints, not as invasive). If you have not considered SMS marketing for your company's needs, try checking out a demo. It is seriously game-changing since people check their texts more than they check their emails. Our Account Manager and the attentive team have been amazing too--helpful, problem-solving, and focused more on how we can get more customers looking at our products rather than how can we generate more revenue. Customer service is responsive and thorough, and the products they have in the pipeline are going to be game-changing. Attentive is compliant with all laws involving texting so there's no need to worry.

Passion Planner
United States
Over 1 year using the app
May 27, 2021

Attentive has been a game-changer! The interface is so easy to use, the resources are insightful, and their customer support is the best part - their white-glove team and our own account manager are there to help with everything along the way. We only wish we would have brought Attentive on sooner!

Keep Nature Wild
United States
About 1 year using the app
Edited May 19, 2021

Great service! My account rep is very responsive and helpful. The platform is robust and they keep innovating. I like the automated flows you can set up and the reporting is really easy to read. If you use Klaviyo it's similar to that for flows and will feel easy to use.

Sienna Naturals
United States
About 1 year using the app
November 19, 2022

Exceptional White Glove service - professional, patient, knowledgeable and timely. I also like the automated journeys, sign-ups and SMS message. Easy to you!

King's Cross Bookstore
United States
11 months using the app
April 26, 2021

You can't go wrong using Attentive as your SMS platform. Their integration with Shopify is seamless and easy. The Attentive dashboard is intuitive and easy to use. SMS has quickly become one of our most profitable channels, and the Attentive team has been with us all the way. They are knowledgeable, helpful, and always extremely mindful of compliance. I can't recommend them enough!

Revel Nail
United States
9 months using the app
May 20, 2021

We love Attentive and would recommend it to anyone looking to scale the SMS/MMS program. The support is incredible.

Legacybox
United States
9 months using the app
May 7, 2021

Our experience with Attentive has been nothing short of excellent! Our rep is so helpful, insightful and wonderful to work with. The UI is easy to use and they're constantly putting out new product releases and listening to their users for feedback. 10/10 would recommend!

MATE the Label
United States
8 months using the app
May 24, 2021

The interface is very user friendly and the support the attentive team provides is incredible. Really great app for anybody looking to scale their SMS marketing.

Eva NYC
United States
7 months using the app