Reviews (52)

Overall rating
4.2
Counts per rating level
  • 83% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
April 26, 2021

Attentive has helped us significantly increase our revenue! Our client manager, Lauren, is so helpful and dedicated to assisting us in growing our business! It is very easy to use the interface and they are always adding new features and updates to improve the experience! We are very happy with Attentive

Sunshine Sisters
United States
About 4 years using the app
April 26, 2021

You can't go wrong using Attentive as your SMS platform. Their integration with Shopify is seamless and easy. The Attentive dashboard is intuitive and easy to use. SMS has quickly become one of our most profitable channels, and the Attentive team has been with us all the way. They are knowledgeable, helpful, and always extremely mindful of compliance. I can't recommend them enough!

Revel Nail
United States
About 4 years using the app
Attentive replied August 26, 2024

Thank you for your glowing review! :) <3

We're thrilled to hear that you find Attentive to be an excellent SMS platform and that our Shopify integration is seamless for you. It’s fantastic that the dashboard is intuitive and has contributed to SMS becoming one of your most profitable channels. We're proud to provide knowledgeable and compliant support, and your high recommendation means a lot to us. We're excited to continue being a part of your success!

May 7, 2021

Our experience with Attentive has been nothing short of excellent! Our rep is so helpful, insightful and wonderful to work with. The UI is easy to use and they're constantly putting out new product releases and listening to their users for feedback. 10/10 would recommend!

MATE the Label
United States
Almost 4 years using the app
February 19, 2024

I can't say enough good things about Attentive. They have been our favorite platform for years.

Not only do they offer an incredible product with a seamless shopify integration, but they are second to none when it comes to customer service. the In-app white glove service is awesome, and having a dedicated CSM that is very hands-on is absolutely amazing.

I recommend Attentive to everyone!!!!

Javy Coffee
United States
Over 3 years using the app
Attentive replied August 26, 2024

Thank you for your fantastic review!

We're honored to be your favorite platform and thrilled that our Shopify integration and customer service have made such a positive impact on your experience. Our team strives to provide top-notch support, and it's great to hear that the in-app white glove service and dedicated CSM have met your needs.

Your recommendation means the world to us, and we look forward to continuing to support your success!

April 26, 2021

Cannot recommend Attentive enough for SMS marketing! In less than 6 months, our subscriber list has tripled and we are seeing incredible revenue numbers. But, I think the best part about Attentive is their fantastic support team. We have a dedicated success manager who is constantly optimizing for us and helping us grow. Their white glove team and live chat respond within minutes to any questions or issues I have. Overall, I recommend Attentive for any business looking to take their SMS marketing to the next level!

KITSCH
United States
Over 3 years using the app
May 19, 2021

Attentive is great! Easy to use, their team is awesome, and SMS performance since switching to Attentive speaks for itself!

Lilla P
United States
Over 3 years using the app
Attentive replied August 26, 2024

Thank you for your positive feedback!

We're so glad to hear that you find Attentive easy to use and that our team has made a great impression. It's fantastic to know that you've seen strong SMS performance since making the switch. Your satisfaction is our priority, and we look forward to continuing to support your success!

July 15, 2020

We have been using Attentive for about a year now, seriously they are the BEST SMS marketing company ever. I was hesitant at first from using sms as a new marketing tool but so glad I jumped in full force. Our conversion ratio increased including our revenue dramatically since using Attentive. Regarding their support, any questions you have they are answered swiftly and they dont beat around the bush - the team is highly educated and willing to help you in every way so your business succeeds.

TMF Store
United States
Over 3 years using the app
Attentive replied September 1, 2020

Thank you for the kind review! We value the partnership you've invested in with Attentive and are ALWAYS here to help support!!

April 26, 2021

The Shopify integration is easy to use as with everything Attentive touches. Highly recommend partnering with Attentive for SMS messaging!

PMD Beauty
United States
Over 3 years using the app
January 19, 2024

Attentive has been a great partner to work with. They have helped our text program go from very slow and minimal, to a program that really does reach our customers and send them relevant texts. Their integration team was great to work with, and their continued support and partners have helped us many times. If you are looking for a partner to help with your text program then Attentive will be a great partner. Thank you!

Love Olive Co
United States
About 3 years using the app
Attentive replied August 26, 2024

Thank you for your fantastic review! We’re delighted to hear that Attentive has transformed your text program into a powerful tool for reaching your customers with relevant messages. It’s wonderful to know that our integration team and ongoing support have made a positive impact on your experience. We appreciate your recommendation and look forward to continuing to be your trusted partner in SMS marketing!

June 7, 2021

Attentive has been a GREAT new asset to our business. The support team is great at start-up, and there for you as you go. So glad they are part of our program.

ZQuiet
United States
About 3 years using the app