Reviews (52)

Overall rating
4.2
Counts per rating level
  • 83% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
May 7, 2021

Our experience with Attentive has been nothing short of excellent! Our rep is so helpful, insightful and wonderful to work with. The UI is easy to use and they're constantly putting out new product releases and listening to their users for feedback. 10/10 would recommend!

MATE the Label
United States
Almost 4 years using the app
January 19, 2024

Attentive has been a great partner to work with. They have helped our text program go from very slow and minimal, to a program that really does reach our customers and send them relevant texts. Their integration team was great to work with, and their continued support and partners have helped us many times. If you are looking for a partner to help with your text program then Attentive will be a great partner. Thank you!

Love Olive Co
United States
About 3 years using the app
Attentive replied August 26, 2024

Thank you for your fantastic review! We’re delighted to hear that Attentive has transformed your text program into a powerful tool for reaching your customers with relevant messages. It’s wonderful to know that our integration team and ongoing support have made a positive impact on your experience. We appreciate your recommendation and look forward to continuing to be your trusted partner in SMS marketing!

May 19, 2021

Attentive is great! Easy to use, their team is awesome, and SMS performance since switching to Attentive speaks for itself!

Lilla P
United States
Over 3 years using the app
Attentive replied August 26, 2024

Thank you for your positive feedback!

We're so glad to hear that you find Attentive easy to use and that our team has made a great impression. It's fantastic to know that you've seen strong SMS performance since making the switch. Your satisfaction is our priority, and we look forward to continuing to support your success!

July 15, 2020

We have been using Attentive for about a year now, seriously they are the BEST SMS marketing company ever. I was hesitant at first from using sms as a new marketing tool but so glad I jumped in full force. Our conversion ratio increased including our revenue dramatically since using Attentive. Regarding their support, any questions you have they are answered swiftly and they dont beat around the bush - the team is highly educated and willing to help you in every way so your business succeeds.

TMF Store
United States
Over 3 years using the app
Attentive replied September 1, 2020

Thank you for the kind review! We value the partnership you've invested in with Attentive and are ALWAYS here to help support!!

January 16, 2024

Attentive has been a top notch SMS provider. It's super easy to use and the White Glove support is second to none. Chat is always available so you never have to feel stuck, you can always get an answer. Reporting is great too.

makesy®
United States
Almost 3 years using the app
Attentive replied August 26, 2024

Thank you for your fantastic review! We're thrilled to hear that you consider Attentive a top-notch SMS provider and that you find the platform easy to use. It's great to know that our White Glove support and chat availability have made it easy for you to get assistance whenever you need it. We're also pleased that you're satisfied with our reporting features. Your feedback is greatly appreciated, and we're here to support your continued success!

January 16, 2024

As a platform it has been excellent in executing our marketing messages out to users. It also has robust segmentation possibilities and provides quality reports/data for us to review. One fall back is the integration segmentations can have issues.

FIJI Water
United States
Almost 3 years using the app
Attentive replied August 26, 2024

Thank you for your feedback! We're glad to hear that Attentive has been excellent in executing your marketing messages and that you find our segmentation capabilities and reporting valuable. We appreciate your note about integration segmentations and have taken note of your pain points. We will work to address any issues to enhance your experience.

Your insights help us improve, and we're here to support your success!

February 5, 2024

Our experience with Attentive has been highly positive. The team we work with is consistently helpful, insightful, and a pleasure to collaborate with. White glove is quick and easy to contact if we have questions. The user interface is user-friendly, and the company regularly introduces new product releases. We would highly recommend Attentive.

Beyond Polish
United States
Over 2 years using the app
Attentive replied August 26, 2024

Thank you for your positive feedback! We’re thrilled to hear that your experience with Attentive has been so rewarding. :)

It's great to know that our team has been helpful and insightful, and that the White Glove service has made it easy for you to get assistance. We're also glad that you find the user interface user-friendly and appreciate our ongoing product updates. Your recommendation means a lot to us, and we look forward to continuing to support your success!

January 19, 2024

We've used Attentive for 3.5 years now, and they have continuously impressed us each year with their innovations in the SMS/email space. Their support team is top-notch and will make setup a breeze. Can't recommend them enough!

Custom Gold Grillz
United States
Over 2 years using the app
Attentive replied August 26, 2024

Wow 3.5 years! Thank you for your wonderful review! We're thrilled to hear that your experience with Attentive over the past 3.5 years has been so positive and that our continuous innovations in SMS and email have impressed you. It's great to know that our support team has made the setup process easy for you. Your high recommendation means a lot to us, and we look forward to continuing to exceed your expectations!

June 7, 2021

Attentive has been a GREAT new asset to our business. The support team is great at start-up, and there for you as you go. So glad they are part of our program.

ZQuiet
United States
About 3 years using the app
January 30, 2024

We've been using Attentive for a few years. Their Shopify integration is easy and seamless.

We can also always count on their White Glove support to help us if we have any questions or need help.

BonLook
Canada
Over 2 years using the app
Attentive replied August 26, 2024

Thank you for your feedback! We're thrilled to hear that your experience with Attentive over the years has been positive, especially regarding our easy and seamless Shopify integration. Teamwork makes the dream work. :)

It’s great to know that our White Glove support team has been a reliable resource for you whenever you have questions or need assistance. We're here to help you continue to succeed, and we appreciate your trust in us!