Overall rating
4.1
Counts per rating level
  • 83% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 11% of ratings are 1 stars
July 15, 2020

We have been using Attentive for about a year now, seriously they are the BEST SMS marketing company ever. I was hesitant at first from using sms as a new marketing tool but so glad I jumped in full force. Our conversion ratio increased including our revenue dramatically since using Attentive. Regarding their support, any questions you have they are answered swiftly and they dont beat around the bush - the team is highly educated and willing to help you in every way so your business succeeds.

TMF Store
United States
Over 3 years using the app
Attentive replied September 1, 2020

Thank you for the kind review! We value the partnership you've invested in with Attentive and are ALWAYS here to help support!!

June 7, 2021

Attentive has been a GREAT new asset to our business. The support team is great at start-up, and there for you as you go. So glad they are part of our program.

ZQuiet
United States
About 3 years using the app
April 29, 2021

Easy to use, very 'attentive' customer service, and helps us add a lot more sales each month! Highly recommend!

Project Repat T Shirt Quilts
United States
Over 2 years using the app
April 26, 2021

Our experience with Attentive has been nothing short of amazing; we're very impressed by how quickly SMS marketing has become a dependably strong channel for our sales.

ohsnap
United States
Over 2 years using the app
February 11, 2021

Attentive is hands down the best sms marketing provider out there, no question. We saw immediate results right off the bat when we installed it over a year ago. Now they are an internal part of our marketing communications. Also, their staff is amazing to work with and always pushing the envelope to test new functions to create a better user & customer experience. Can't recommend them enough!

CUTS CLOTHING
United States
About 2 years using the app
May 13, 2021

I'm loving Attentive so far! We're just getting going, but the interface is really straightforward and easy to use and they were exceptionally helpful while we were getting everything set up. Loving the SMS results!!

Flax8, Inc
United States
Almost 2 years using the app
May 20, 2021

Love the deep integration with Shopify attentive has built, we are segmenting and sending better than ever!

Chicago Music Exchange
United States
Over 1 year using the app
Edited May 20, 2021

Attentive has quickly become an integral part of our marketing-generated revenue (roughly half of our revenue generated from email). We asked our ESP if SMS was cannibalizing our email leads and surprisingly, our account manager told us that SMS did NOT affect our revenue from emails, if anything, it's boosting it (more eyes, more touchpoints, not as invasive). If you have not considered SMS marketing for your company's needs, try checking out a demo. It is seriously game-changing since people check their texts more than they check their emails. Our Account Manager and the attentive team have been amazing too--helpful, problem-solving, and focused more on how we can get more customers looking at our products rather than how can we generate more revenue. Customer service is responsive and thorough, and the products they have in the pipeline are going to be game-changing. Attentive is compliant with all laws involving texting so there's no need to worry.

Passion Planner
United States
Over 1 year using the app
May 27, 2021

Attentive has been a game-changer! The interface is so easy to use, the resources are insightful, and their customer support is the best part - their white-glove team and our own account manager are there to help with everything along the way. We only wish we would have brought Attentive on sooner!

Keep Nature Wild
United States
About 1 year using the app
Edited May 19, 2021

Great service! My account rep is very responsive and helpful. The platform is robust and they keep innovating. I like the automated flows you can set up and the reporting is really easy to read. If you use Klaviyo it's similar to that for flows and will feel easy to use.

Sienna Naturals
United States
About 1 year using the app