Attentive: SMS + MMS Marketing

Attentive: SMS + MMS Marketing

Free to install. Additional charges may apply.
Rating (4.1)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Use directly in Shopify admin
  • Works with the latest themes

About this app

Launched

July 2, 2020

Languages

English

Works with

Checkout, Gorgias, Okendo, LoyaltyLion, Zendesk, Rebuy, Loop Returns

Attentive's SMS-first platform helps brands engage through two-way, personalized conversations.

Build a Winning Strategy: Refine your SMS strategy as you scale with playbooks, expert advice, and guidance from our industry-leading team. Prewritten campaign templates save you time. Grow SMS subscribers faster: Quickly grow your text and email subscriber lists with our patented two-tap technology. Two-Way Journeys: Send personalized two-way messages across customer lifecycle, such as limited-time offers, new products, order updates, customer support, Text-to-Buy via Shop Pay and more.

Build a Winning Strategy: Refine your SMS strategy as you scale with playbooks, expert advice, and guidance from our industry-leading team. Prewritten campaign templates save you time. Grow SMS subscribers faster: Quickly grow your text and email subscriber lists with our patented two-tap technology. Two-Way Journeys: Send personalized two-way messages across customer lifecycle, such as limited-time offers, new products, order updates, customer support, Text-to-Buy via Shop Pay and more. more
  • Playbook: Our CS team helps you set, track, and deliver program KPIs
  • Growth: Grow SMS list faster w/ patented two-tap technology and high-performance
  • Identity: Power segmentation and personalization with rich identity data points
  • Messaging: Drive high CTRs in the customer lifecycle with personalized messages
  • Compliance: In-house TCPA experts & templates ensure your program is compliant

Pricing

External charges may be billed by Attentive separately from your Shopify invoice. Learn more

Free to install

Get Started: Minimum 30-day free trial. Month-to-month and long-term agreements available after free trial.

Free to install

Get Started: Minimum 30-day free trial. Month-to-month and long-term agreements available after free trial.

All charges are billed in USD.

35 reviews

Overall rating
4.1
Counts per rating level
  • 83% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 11% of ratings are 1 stars
February 19, 2024

I can't say enough good things about Attentive. They have been our favorite platform for years.

Not only do they offer an incredible product with a seamless shopify integration, but they are second to none when it comes to customer service. the In-app white glove service is awesome, and having a dedicated CSM that is very hands-on is absolutely amazing.

I recommend Attentive to everyone!!!!

Javy Coffee
United States
Almost 3 years using the app
February 5, 2024

We've been with Attentive for over a couple of years now and we've had a great experience working with the platform & our account managers. The platform is easy to navigate, they have plenty of resources available on how to optimize your sms/mms marketing strategy, and the campaigns/journeys/signup units are easy to set up! We've definitely seen an increase in ROI since we've made the switch. Not to mention, their White Glove Service is extremely helpful in answering our questions and concerns.

Sleek Nail
United States
Almost 2 years using the app
April 24, 2024

I was promised white glove service when I signed up and pitched that there would be some hand holding by a dedicated team member to get me going on their platform, with regular follow-ups during my use of the app. That never happened. I went from someone contacting me non-stop to get me to sign-up to being ghosted by customer support staff with no follow-up and no training. I am not happy and would not recommend using this app because of this.

My Nature Book Adventures
United States
Over 1 year using the app
January 19, 2024

Attentive has been a great partner to work with. They have helped our text program go from very slow and minimal, to a program that really does reach our customers and send them relevant texts. Their integration team was great to work with, and their continued support and partners have helped us many times. If you are looking for a partner to help with your text program then Attentive will be a great partner. Thank you!

Love Olive Co
United States
About 3 years using the app
March 2, 2024

Billing transparency is equal 0. For some weird reason one can not see detailed billing or find exact cost for anything in the account home. Billing invoices are emailed from another system, instead of being visible in the account, no billing history ... nothing. When I think better that must be intentional. Of course, prices might be somewhere in the contract, but who looks at the contracts.

Also revenue contributed to the app is incorrect, overestimated. We have lot of revenue from new customers, and of course new customers subscribe to SMS ... attentive attributes every new purchase to the attentive generated revenue.

Hygiene Hero
United States
About 1 year using the app

About this app

Launched

July 2, 2020

Languages

English

Works with

Checkout, Gorgias, Okendo, LoyaltyLion, Zendesk, Rebuy, Loop Returns

Built by Attentive

About Attentive

4.1 average rating

4 years building apps for the Shopify App Store

156 5th Ave, Suite 303, New York, NY, 10010, US

Support

Send a message

integration-questions@attentivemobile.com

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