Nova: Multi Currency Converter , 1,347 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its real-time currency conversion, extensive currency support, and customization options. They report increased sales due to customers viewing prices in local currency. The app is known for its reliable performance and responsive customer support, with issues often resolved within minutes. Its live chat feature is efficient and user-friendly. Merchants recommend it for its seamless integration and easy setup process.
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EJ is amazing, understands what I need, he is quick and helpful
Really happy to hear our customer service was amazing and met your needs fast! Thanks a bunch for your kind words! 😃🌟
- Kevin & Nova Apps Team
Great and easy-to-use app. Although I made a small mistake, Izzy provided me with help very quickly and efficiently. Thank you for the excellent work!
Thank you for your kind words! We're happy to help and thrilled you're enjoying our app. Your feedback is greatly appreciated!
- Kevin & Nova Apps Team
The application works fine. Live support was fast and polite. I like it
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review!
- Kevin & Nova Apps Team
Jon was a great help. And the app is running very smooth. Got what I was looking for.
Thrilled to hear we could assist and that the app is working smoothly for you! Thanks for choosing us, and we're here whenever you need.
- Kevin & Nova Apps Team
Excellent customer support ! great app and it is even free.
We're thrilled you're enjoying our app and customer support! Your satisfaction is our top priority. Thank you for your kind words!
- Kevin & Nova Apps Team
I have been struggling for a long while to have the local currency and prices show for my products, and after installing this app, I couldn't quite get it to work properly. In the app dashboard, I decided to ask for help on the live chat, and I got a reply within 2 minutes. The problem was sorted out within five minutes, and now the correct currency and prices are showing up on my website. Thank you, keep up the good work!
We're thrilled that our support was able to quickly assist you in resolving the currency display issue on your website. Thank you for your positive feedback and for choosing our service. Looking forward to continuing to support your business!
- Kevin & Nova Apps Team
they helped me really quick!
Thank you for your kind words! We're thrilled to hear you received prompt service. Your satisfaction is our top priority!
- Kevin & Nova Apps Team
Did not solve my problem so I removed it, but it still shows on my website.
Hi there,
I've read your recent feedback about our app and I sincerely apologize for the inconvenience you've encountered.
I'd like to reassure you though that our app certainly works, as we use Shopify's API to process the conversions. However, we understand that certain theme or app incompatibilities can occur from time to time. That is why we have our 24/7 chat support team to help you out.
I'd also be happy to investigate this further and have it fixed for you, but I could see that you've already uninstalled the app. If you'd like to give our app another chance and reinstall it, I'd be honored to offer you any help you need so we can turn your experience with the app around.
Though our app is completely free, it is by no means an app that we neglect, and we take issues such as the one you're experiencing very seriously and would love to get to the bottom of it.
I hope to hear back from you soon.
Cheers,
Pat
nice customer support
It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 - Kevin
I'm really glad I installed this app and for a free app it's amazing! Support responds to requests within 2 minutes and it took us less than 10 to resolve my issue. Highly recommend!
Thank you for your fantastic review! We're delighted to know our app and support exceeded your expectations. Your recommendation is greatly appreciated!
- Kevin & Nova Apps Team