Reviews (1,666)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless currency conversion, enhancing global customer engagement by allowing easy currency switching. It is noted for its simple setup, compatibility with various themes, and real-time conversion with competitive rates. Exceptional customer support, particularly from team members Jon, Pol, and Therese, is frequently praised. The app's free pricing model is appreciated for providing value, especially for small businesses looking to expand internationally. Additionally, its user-friendly interface and responsive live chat feature are key in improving both merchant and customer experiences.

May 2, 2024

Great free shopify app, Therese was really helpful.

LOKEL | Premium Clothing
India
15 days using the app
Nova Apps replied May 3, 2024

Thanks for the thumbs up! We're here to lend a hand whenever you need it. Happy selling with our app!
- Kevin & Nova Apps Team

February 6, 2024

Jon was very helpful and efficient. It would be nice if we could customise the cart notification placement though. Still a great free app nonetheless.

P.S. Knudsen
Malaysia
16 days using the app
Nova Apps replied February 8, 2024

Thanks for your kind words! We're thrilled you find the app helpful. Your suggestion about customizing cart notification placement is noted. Glad you're with us!
- Kevin & Nova Apps Team

April 20, 2024

I installed the app yesterday and had trouble getting it activated correctly. I chatted with the customer support team. They were extremely patient, and on point, and assisted me with a solution immediately. Thanks to the team. Such a good team to work with!!

Wags4Whiskers
India
About 16 hours using the app
Nova Apps replied April 22, 2024

We're so glad our support team could help you get set up quickly and efficiently! Thanks for the kind words, and welcome aboard! 😊
- Kevin & Nova Apps Team

July 7, 2024

amazing support , very helpful

ivari
Thailand
27 minutes using the app
Nova Apps replied July 9, 2024

Thank you! We strive to provide amazing support, and we're thrilled you found it helpful. Let us know if there's anything else we can do for you!
- Kevin & Nova Apps Team

February 16, 2024

I totally love this app, the widget looks great, it gives off a premium aura. I'm greatful for Jon's assistance because the help was quick, friendly and shows skill and knowledge.

DaintyLife
South Africa
18 days using the app
Nova Apps replied February 19, 2024

Thrilled you love the app and our widget's premium feel! Thanks for the kind words about our support team. We're always here to help! ✨
- Kevin & Nova Apps Team

December 1, 2023

I am very satisfied with the app and the super fast service, all issues were resolved in a jiffy and everything works perfectly

AiBotTech
Latvia
3 months using the app
Nova Apps replied December 4, 2023

Thanks for your wonderful review! We're overjoyed to hear about your satisfaction with our app and quick service. Glad everything's working perfectly for you!
- Kevin & Nova Apps Team

May 22, 2024

Had a great experience with Alex, She is very helpful, and knowledgeable.

Joy Tech
United Arab Emirates
4 days using the app
Nova Apps replied May 27, 2024

Thanks for sharing your experience! We're thrilled to hear our support team provided helpful assistance. We're here whenever you need us!
- Kevin & Nova Apps Team

August 22, 2024

Great

Sonic Online Shop OM
Oman
39 minutes using the app
Nova Apps replied August 23, 2024

Thank you! We're thrilled you had a great experience with our software. If you have any more feedback or need help, feel free to reach out! 😊
- Kevin & Nova Apps Team

July 10, 2024

Great experience and very helping team

Haircrushstore.com
Sweden
About 1 hour using the app
Nova Apps replied July 12, 2024

Thank you for sharing your experience! We're glad our team could assist you. Let us know if you need anything else!
- Kevin & Nova Apps Team

March 7, 2024

Jon answered my questions quicker and more thoroughly than other apps. Apart from this, the app is FREE. I was charged USD 12 for another app which I ended up not being able to use anyway. What an excellent way to gain customer trust by offering this for free. Thanks guys :)

So Sauna™
Sweden
2 days using the app
Nova Apps replied March 8, 2024

Thrilled you found our quick, thorough answers helpful, and that our free app exceeded your expectations! Your trust means everything to us. Thanks for the shoutout!
- Kevin & Nova Apps Team