Nova: Multi Currency Converter , 1,361 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its real-time currency conversion, extensive currency support, and customization options. They report increased sales due to customers viewing prices in local currency. The app is known for its reliable performance and responsive customer support, with issues often resolved within minutes. Its live chat feature is efficient and user-friendly. Merchants recommend it for its seamless integration and easy setup process.
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Amazing service she helped me and also showed me a way to improve my store which will hopefully make my store more attractive
We're so happy to hear that our services have been making a positive impact! If there's anything else we can do to help, just let us know. - Kevin
YOU GREATTT IZZY YOU GREATTTTTTTTTT!
It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟
- Kevin & Nova Apps Team
absolutely terrible, does not work at all, changes prices randomly and does NOT convert currency, complete scam do not download...
UPDATE: It gets even worse, i have removed the app and reversed all the changes it told me to make but it the app is STILL ruining my website, it is like a virus, and now i have to throw away my store i have worked months on, whoever made this app is evil. This app is so disgustingly bad i cant believe people use this, whatever you do, DO NOT DOWNLOAD THIS APP AT ANY COST
Hi there,
I've read your recent feedback about our app, and I'm truly sorry for the inconvenience you've faced. It's disheartening to hear about the challenges you've encountered. I want to assure you that our app is designed to work seamlessly by utilizing Shopify's API for currency conversions.
I understand that compatibility issues can arise due to themes or other apps, and I sincerely apologize for any disruption caused. We have a dedicated support and technical team to investigate and resolve such matters. That's why we've initiated a collaborator request to assess and address the issues directly on your website.
Regarding your concerns about uninstalling the app, I've verified that the app is currently still installed in your store. Our app is designed to be cleanly installed and uninstalled, and there should be no residual impact on your theme upon deleting or uninstalling this from your Shopify Admin Apps. However, if you wish, we can also assist in removing any leftover code from our currency app upon your request.
I want to emphasize that our app, despite being free, is something we take very seriously. We are committed to resolving any issues you're facing, and we're here to help in any way we can. Your satisfaction is our top priority.
I look forward to hearing back from you so we can work towards a resolution.
Cheers,
Pat
I was having initial issues with the app, however, Alex was available immediately to answer all my questions and help me set things right. Now the app works great!
Kevin here from Nova! Thank you so much for your review and feedback - I noticed you gave us 4 stars on the app - just wondering how we can improve your experience with the app from our support team? 🙂 We'd love to hear it! 💓
I will strongly recommend this app. it convert cuurency very quick.Very easy and simple to use. Their customer service is very good. Therese &EJ are very nice. they helped me solve my problem very quickly. Thanks a lot for your good app& and good service. I definitely will recommend your app.
Thank you for your enthusiastic recommendation! We appreciate your kind words and are grateful for your support. If you need any further assistance or have any more questions, please don't hesitate to reach out. Our team at Nova is here to help you! - Kevin
Thanks you for your help. Operator was very kind and helpful. Multi Currency Converter apps is helped me a lot
Thank you so much for the 5-star review! Means the world to us, and we are here for you anytime. 😊 - Kevin
Best App ever!
Wow, thanks for the high praise! 😊 We're over the moon to hear you love the app. If there's anything more we can do for you, just let us know!
- Kevin & Nova Apps Team
customer support was fast and helpful, no concerns at all. They were friendly and made sure everything was working properly
We're so glad to hear that you enjoyed your experience with us. Thank you for your positive feedback and 5-stars! 🌟 - Kevin
very easy & efficient
So glad to hear you found it easy and efficient! Thanks for your feedback. If there's anything more we can do, just let us know! 🌟
- Kevin & Nova Apps Team
Love this App , change currency with geo tags ..the best and best support too thanks a lot for this App
So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! - Kevin