Reviews (1,666)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless currency conversion, enhancing global customer engagement by allowing easy currency switching. It is noted for its simple setup, compatibility with various themes, and real-time conversion with competitive rates. Exceptional customer support, particularly from team members Jon, Pol, and Therese, is frequently praised. The app's free pricing model is appreciated for providing value, especially for small businesses looking to expand internationally. Additionally, its user-friendly interface and responsive live chat feature are key in improving both merchant and customer experiences.

December 20, 2023

It's a fantastic App and Izzy ( App support ) has been brilliant in resolving issues making it easy for me to resolve a long pending issue. Fantastic App. Thanks, Izzy!

Brand Kiosk Store
India
11 days using the app
Nova Apps replied December 25, 2023

Delighted to hear our app and support made a difference for you! Resolving your issues promptly is our goal. Thank you for your fantastic feedback! 🌟
- Kevin & Nova Apps Team

May 7, 2024

great app. great support, highly recommend

allnone
United States
9 days using the app
Nova Apps replied May 8, 2024

Thanks for the shoutout! We're thrilled you're enjoying our app and support. Your recommendation means the world to us! 🌟
- Kevin & Nova Apps Team

June 30, 2024

Very very nice,d informative.

Doyle Image
South Korea
1 day using the app
Nova Apps replied July 1, 2024

Thank you for your feedback! We're glad you found our service informative. If there's anything more we can do to improve your experience, let us know!
- Kevin & Nova Apps Team

June 1, 2024

Excellent! Melted my heart. EJ was helpful and very ready to help. Wonderful customer service.

Harbeny
Canada
29 minutes using the app
Nova Apps replied June 3, 2024

Wonderful! 😊 Your kind words melt our hearts too! Thanks for appreciating our service. We're here whenever you need!
- Kevin & Nova Apps Team

April 8, 2024

The app is super easy to use and the support is very helpful.

Printed Ways
Latvia
22 days using the app
Nova Apps replied April 9, 2024

Thrilled to hear you're enjoying the app and finding our support team helpful! Thanks for the positive feedback 😊
- Kevin & Nova Apps Team

April 5, 2024

Great free app, lovely support too!

ocsio
Ireland
6 months using the app
Nova Apps replied April 8, 2024

Thank you! We're thrilled you love our app and support. Your kind words mean a lot to us!
- Kevin & Nova Apps Team

April 30, 2024

Excellent customer service

Horizons
Saudi Arabia
26 days using the app
Nova Apps replied May 2, 2024

Thank you for your kind words! We're glad you had an excellent experience with our customer service.
- Kevin & Nova Apps Team

May 21, 2024

Great Help-desk!

CannaHigh
Cyprus
About 1 month using the app
Nova Apps replied May 22, 2024

Thanks a bunch! Glad we could assist you. If you need anything else, just give us a shout. Happy to help anytime! 😊👍
- Kevin & Nova Apps Team

April 8, 2024

excellent fast service

Sarai
Pakistan
About 2 months using the app
Nova Apps replied April 9, 2024

Thrilled to hear you enjoyed our fast service! Thanks for the excellent feedback 😊
- Kevin & Nova Apps Team

May 13, 2024

Very helpful

SERAPHIN | Korean & Japanese products
United Kingdom
2 months using the app
Nova Apps replied May 16, 2024

Glad we could help! If you have any more questions or need assistance, feel free to reach out anytime.
- Kevin & Nova Apps Team