Reviews (1,653)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless integration with Shopify themes, offering real-time currency conversion that allows international customers to view prices in their local currency. The user-friendly and customizable interface helps maintain store aesthetics, while competitive exchange rates and exceptional customer support, notably from team members like Jon, Pol, and Therese, enhance merchant satisfaction. Despite being free, the app supports a wide range of currencies and is credited with boosting international sales by simplifying transactions for global customers.

November 8, 2023

I was having initial issues with the app, however, Alex was available immediately to answer all my questions and help me set things right. Now the app works great!

Mariangelica Cerezo
Canada
14 days using the app
Nova Apps replied November 10, 2023

Kevin here from Nova! Thank you so much for your review and feedback - I noticed you gave us 4 stars on the app - just wondering how we can improve your experience with the app from our support team? 🙂 We'd love to hear it! 💓

July 9, 2024

great free service and awesome customer support from Jon! :)

Ancestral Elephants
Netherlands
Nova Apps replied July 10, 2024

Thank you! We're thrilled you're enjoying our free service and found our customer support awesome. Let us know if there's anything else we can assist you with!
- Kevin & Nova Apps Team

May 14, 2024

Therese solved the problem very quickly and professionally.
Best regards and I recommend

Hosiery Heaven
Poland
About 2 hours using the app
Nova Apps replied May 16, 2024

Thank you! We're glad we could assist you promptly and professionally. Don't hesitate to reach out if you need anything else. Best regards!
- Kevin & Nova Apps Team

January 30, 2024

Really pleasant experience speaking with Therese. She helped us through the issues we were running into and we were really impressed with her ability to solve the situation.
Very happy with the experience!

Grekson
Australia
1 day using the app
Nova Apps replied January 31, 2024

Thrilled to know you had a great experience! Your satisfaction is our top priority. If you need any more assistance, we're just a message away. Thanks for the kind words!
- Kevin & Nova Apps Team

February 16, 2024

This is Really very useful app for currency converting in malti language

My Store
India
2 months using the app
Nova Apps replied February 19, 2024

Thrilled you find the app useful for multi-language currency conversion! Thanks for your feedback. Keep enjoying it!
- Kevin & Nova Apps Team

February 5, 2024

Nova can automatically or manually switch currencies based on our customer's location. I like this feature. And customer service is really nice and instant.

smorobot
China
About 18 hours using the app
Nova Apps replied February 7, 2024

We're glad you appreciate our currency switching feature! Thanks for the shoutout to our customer service team. We're here for you!
- Kevin & Nova Apps Team

March 20, 2024

Therese is the best support staff in the history of support staff! I'm talking intergenerational brilliance...mindblown!

Iko Kitu
Kenya
5 months using the app
Nova Apps replied March 25, 2024

Wow, what a compliment! We're absolutely thrilled you've had such a fantastic experience with our support. Thanks for making our day. Here to amaze you anytime!
- Kevin & Nova Apps Team

May 27, 2024

Seamless integration and helpful CS!

Dibella Studios
Indonesia
About 2 hours using the app
Nova Apps replied May 28, 2024

Thanks a bunch for the positive feedback! Delighted to hear the integration was seamless. Our CS team is here whenever you need us!
- Kevin & Nova Apps Team

June 19, 2024

Excelente

Nebula Glow Store
Mexico
13 days using the app
Nova Apps replied June 21, 2024

¡Gracias! Agradecemos sus comentarios. Háganos saber si hay algo más que podamos hacer por usted.
- Equipo de aplicaciones Kevin y Nova

March 4, 2024

Alex was super helpful, solved my query promptly

TwoToTango
India
About 2 months using the app
Nova Apps replied March 6, 2024

Fantastic to hear! Glad we could help solve your query quickly. Thanks for letting us know. 😄
- Kevin & Nova Apps Team