Reviews (1,666)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless currency conversion, enhancing global customer engagement by allowing easy currency switching. It is noted for its simple setup, compatibility with various themes, and real-time conversion with competitive rates. Exceptional customer support, particularly from team members Jon, Pol, and Therese, is frequently praised. The app's free pricing model is appreciated for providing value, especially for small businesses looking to expand internationally. Additionally, its user-friendly interface and responsive live chat feature are key in improving both merchant and customer experiences.

January 21, 2024

Need to improve the darkened text when choosing your currency! But other than that EJ was very very reliable and had very fast responses.

Build Your Outcome
United States
14 days using the app
Nova Apps replied January 23, 2024

We're working on improving the text visibility. Thrilled to hear our support was fast and reliable! Thank you for your feedback and please let us know if there's else we can do to improve your experience.
- Kevin & Nova Apps Team

April 22, 2024

Pretty work! Instant friendly support!

POXI
Vietnam
1 day using the app
Nova Apps replied April 24, 2024

Thank you for the kind words! We're glad you had a great experience with our support team. 😊
- Kevin & Nova Apps Team

May 31, 2024

Top support . Rain hat mir sehr kompetent geholfen .

Anis Gift Shop
Colombia
About 1 month using the app
Nova Apps replied June 3, 2024

Fantastisch! Wir sind hier, um Sie zu unterstützen, wann immer Sie uns brauchen. Danke für die netten Worte! 😊
- Kevin & Nova Apps Team

December 25, 2023

The app is great. Alex was very helpful. Thank you

Kitcheniko
United Kingdom
24 days using the app
Nova Apps replied December 27, 2023

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟
- Kevin & Nova Apps Team

March 4, 2024

Alex was super helpful, solved my query promptly

TwoToTango
India
About 2 months using the app
Nova Apps replied March 6, 2024

Fantastic to hear! Glad we could help solve your query quickly. Thanks for letting us know. 😄
- Kevin & Nova Apps Team

February 18, 2024

great support service, fast with every response

vortexedges
United Kingdom
9 days using the app
Nova Apps replied February 19, 2024

So glad you had a great experience with our support service! Thanks for the feedback. We're always here to help quickly! 🚀
- Kevin & Nova Apps Team

January 23, 2024

Nova was amazing at solving my issue! Therese helped me change some settings from within my theme to make the currency converter integration easy. She also had other suggestions that were great! Highly recommend especially due to the customer service.

Baladi Baby
Oman
About 1 hour using the app
Nova Apps replied January 24, 2024

Thrilled that your issue was smoothly resolved and you found the suggestions helpful! Your recommendation means a lot. Looking forward to assisting you again!
- Kevin & Nova Apps Team

August 19, 2024

安装和使用起来都很方便,客服很专业,服务态度好

XwitZeal
China
About 1 hour using the app
Nova Apps replied August 21, 2024

感谢您的评论!我们很高兴您发现安装简单,我们的客户服务专业。我们随时为您提供帮助!
​​- Kevin 和 Nova Apps 团队

April 26, 2024

helpfull and kept it sweet and simple

DreamScape
United States
About 2 months using the app
Nova Apps replied April 29, 2024

Thanks for the kind words! Keeping it simple is our goal. Glad we could be helpful. Let us know if you need anything else!
- Kevin & Nova Apps Team

April 4, 2024

Customer support was very helpful. Rain responded in minute and gave me step by step instruction which helped me install the app perfectly. Thanks so much

DOMINANT GENE
United States
About 9 hours using the app
Nova Apps replied April 8, 2024

Thrilled to hear that! Quick, helpful support is what we aim for. Your thanks means a lot. Happy to have helped with your app installation!
- Kevin & Nova Apps Team