Reviews (287)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants recommend this app for managing complex discount structures, such as tiered discounts and "Buy X, Get Y" offers, which help increase average order values. They appreciate its seamless Shopify integration and auto-update feature that keeps promotions current. The support team is praised for its responsiveness and effective personalized assistance, including video tutorials, enhancing merchant confidence and satisfaction.
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Use the app for all our promotions. Excellent customer service, fixed my issue very quickly and efficiently.
Hey there Kelly Hopter Art Shop and team!
Thank you so much for your amazing review! We’re delighted to hear that you use our app for all your promotions and that our team was able to resolve your issue quickly and efficiently. Your support means the world to us!
If you ever need assistance again, please don’t hesitate to reach out.
So far this app has been the only one that was able to help me with my needs that I wanted to do for my promotion campaign.
I wanted to do that if someone would order a certain amount of items, they would enter a certain percentage tier for their discount. But, to unlock this the minimum order value had to be €50.
Most apps could do one or the other but not both.
But this app could, and when I ran into issues I contact the support team and what a service!
They implemented the code on the website for me, and for our other store as well.
And made sure that everything was working and that I was satisfied, I really did not expect this but I am looking forward to the results of the sale :)
The "success fee" was not something I was keen on, but it is free to use and based on your needs you can change that.
But seeing that this was the only app that could help me, I honestly don't mind anymore :)
Hi Aboe Safiya and team!
Thank you for sharing your detailed experience! It’s wonderful to hear that the app met your unique campaign requirements and that our support team went above and beyond to ensure everything worked perfectly across your stores.
Your trust in us, especially given your initial hesitation about the success fee, means a lot. We’re excited to see the results of your sale and are here to assist you whenever you need. Best of luck with your promotion!
"Perfect App for Managing Discounts!"
Discounty has made running my store's promotions so much easier! From flash sales with countdown timers to bulk discounts like "Buy 2, Get 10% Off," the features are seamless and easy to set up. The customization options for sales badges and widgets make my products stand out beautifully. I also love the cart discounts, which have significantly boosted my average order value. The auto-update feature is a lifesaver—it keeps everything synced without extra work. Plus, the support team is super responsive and helpful! Highly recommended.
Hey there One Spoiled Dog Treat Co. and team!
Thank you for such a detailed and glowing review! We're thrilled to hear how our app has streamlined your promotions and helped boost your average order value. It’s great to know you’re enjoying the customization options and seamless features.
If you ever need assistance or have ideas for new features, our support team is always here for you!
App itself is good, however the pricing model is bad for anyone that is running a retail store, stores with high turnover and small profit margin will suffer great expenses from the percentage based success fees. It takes the total cost of the app easily above £80 per month for us. They need to remove or reduce the success fees.
Hi there Top Shop Premier Maltby and team,
Thank you for your honest review. We appreciate and understand your feedback about our pricing model. Please be assured that we will work on this as soon as we can.
We appreciate your patience and understanding while we work on this.
- ADU Management Team
Amazing , Also The Support Staff Is Amazing
Hi Gods House team!
Thank you for your kind words! We're thrilled to hear you had a great experience with both the app and our support team.
If you need any help or have any other questions, please let us know and we'd be glad to assist!
Works well, customer service is fast & goes above and beyond consistently to help any issues that come up.
Hi there LIULI Crystal Art and team!
Thank you so much for your kind words! We're glad that our support team was able to help you out. We will continue to work hard to ensure that you get the support you need.
If you have any questions or need help, please don't hesitate to reach out to us!
good
Hey there Bella Italia store and team!
Thank you for taking the time to share feedback. Can you tell us more about your experience? Is there anything specific that we can improve to make our app better?
I hope to hear from you soon!
Regards,
Sharky
Team Supervisor - ADU: Automatic Discounts
This is the worst app we've ever used! Stay away! We ran a semi-annual sale last week, and 3 random issues happened and they never fix it for us. 1. Sometimes the app will give customer 100% discount, which means giving away our products for free. 2. Sometimes the app will give customers 70% discount instead of the 30% discount that we set up. 3. Sometimes the app will skip some orders and gave the customer 0% discount. Everything was just random. Stay away. This app is full of bugs and issues.
Thanks for taking the time to post that. It was painful for me to read, but it seems a fair assessment of your issues. I'm so sorry about your experience with us so far.
I realize it feels like we weren't doing anything to help with these technical problems, but I promise you this case has been at the top of our priority list for at least a week. If you're open to it, I would love to jump on a quick call with you to discuss. We still want to get this fixed for you!
Best,
Hannes Bez
Director of Customer Experience
We have using this app for a few years now, but recently had an issue. I reached out to customer support and they responded quickly. Ron was amazing, he created videos for me to follow so I could see what I had done incorrectly, which was super helpful. Having this kind of support is amazing. I would recommend this app to anyone looking for a discount app. Thank you
Hi there LoveGoodFats-CA and team!
We're thrilled to hear that Ron was able to help you out! We appreciate your recommendation and your support. Thank you for choosing us!
If you need further assistance or have any questions, feel free to reach out. Our team is always happy to help!
It has all the features I’ve been looking for but couldn’t find in other apps, and it works with the Rebuy. RG was amazing, he walked me through the setup on a call and answered all my questions with such patience and clarity. I couldn’t be happier with the experience and highly recommend!
Hey there Maude and team!
Thank you so much for the glowing review! We're thrilled to hear that you had an amazing experience with our app and with the support RG provided. We assure you that we will continue to do our best to provide your needs.
If you need further assistance, you know where to reach us!