Automatic Discounts & Upsells , 251 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its robust features including customizable promotions, tiered automatic discounts, and variant-specific discounts. It's praised for its smooth operation, positive impact on sales, and responsive customer support. Unique features like free gift addition with discount codes and rule-based checkout discounts are also valued. The app's multi-currency handling and ability to boost average order value have proven beneficial for many merchants.
Refine
-
By rating
STAY AWAY
This app gives away discounts at random on all kinds of products.
Nobody at this firm knows how this could happen. But they are happy to charge you the commission, off course.
They have just released a new update. We now have a pop-up where they tell our customers they get a 100% discount
The service is below anything I have experienced ever!
They don't know how their own app works. The only reply you get, are automatic answers, with no sign of knowledge or understanding.
It is the absolute worse ever
Thanks for taking the time to post this feedback. I'll be reaching out to you directly to chat about your issues and hopefully find a quick resolution.
Hannes Bez | Director of Customer Experience - Automatic Discounts & Gifts
A little confusing to setup, but support was excellent and they were able to get my store setup with the custom discount I wanted
Thank you for an amazing review, you completed our day! Our team's goal is to ensure that we provide the best customer experience possible, and we're happy to receive your kind feedback.
Feel free to reach out anytime if anything else comes up. Cheers!
Very hard to work with
Thanks for taking the time to let us know about your frustration. I know our support team is currently working with you to try and figure out exactly which part of the app you're struggling with. Please know that this is a top priority for us - I'll be overseeing the case personally.
Hannes Bez | Director of Customer Experience
It's powerful and allows you to create basically whatever discount promo you want.. too bad it doesn't always work consistently.
Hello, Hannes here. I manage Customer Experience for Automatic Discounts & Gifts. I'd really love to help sort out the issues you've encountered. We don't have any tickets from you in support so I'm not sure what the problem is - I'll be reaching out to you by email separately to try and set up a call.
Hannes Bez | Director of Customer Experience - ADG
Started playing with it 3 days ago, had some questions and the team was able to resolve my issues right away. Its now in production and its working great so far!
Thank you for taking the time to leave an amazing review! Ron had a great time helping you out! He'll surely get excited once he sees your feedback.
Our help doesn't end here, if you need anything else please let us know!
With this app I found it very easy to create a tiered gift with purchase. We wanted to do a "Buy $100, get a free $10 gift card, buy $200, get a free $20 gift card, buy $300, get a free $30 gift card". This made it so easy!
Thank you for your honest review! We work hard to ensure that our app provides your store's gifting and discounting needs.
Please let us know if there is anything else we can help you with!
The app works really well, and the support team is amazing.
Thanks so much for the kind words! Please reach out to us again any time you need our help.
TOP
Glad to hear that you like our app! Thank you for making our day with your feedback.
If ever you need our assistance, you know where to reach us. Cheers!
Thank you for taking the time to leave us a 5-star review! We are thrilled to know that you are happy with our app.
Please feel free to reach out to us if you need help with anything! Cheers!
There customer service was great, following us through all the way to a resolution.
Thank you very helping.
Thank you for your honest review! We take pride in the customer service that we provide and we're glad to be of help!
Please let us know if there is anything else we can do to improve your experience with us. Cheers!