Reviews (182)

Overall rating
4.5
Counts per rating level
  • 73% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for managing complex discounts, such as tiered pricing and item-specific promotions, effectively boosting average order values with features like cart discounts and flash sales. It supports a variety of promotions and automates discount setups like percentage tiers. The app integrates seamlessly and is easy to set up. Customer support is highlighted for its quick, helpful responses, including personalized assistance like video tutorials and direct code help.

July 29, 2024

The best support I have had with Ron.
He recorded videos with step by step on how to set up the discounts, so helpful.
Very happy with all the support.
Truly recommend the APP.

CosmeSelect
United Kingdom
7 days using the app
Staytuned replied July 30, 2024

Hey there CosmeSelect and team!

Thank you so much for taking the time to leave a review and share the great experience you had with Ron! Your support is highly appreciated and helps us a lot.

If you need help with anything else, please don't hesitate to reach out to us!

April 14, 2024

The app is great and super easy to use. I love that I can create custom discounts for my store.

realskincare.com
United States
Over 1 year using the app
Staytuned replied April 16, 2024

Hi there realskincare.com and team!

Thank you so much for your kind review! We appreciate the feedback and support, this helps us a lot.

We know you're having a great time using the app so if you have any questions or need any assistance, please let us know, we'd be glad to help!

March 26, 2024

Their Add to Cart is not woking it has been 11 days. I have been trying to get it fixed. They keep saying it is fixed. or giving me different ways to do this. or Outright saying it is fixed. when It is Not. If it works It works. If not don't think support will Help you. They are the Most Exceptionally Bad People.
https://www.awesomescreenshot.com/image/47028957?key=f60425303a32b43fa4f64dbceff86733

Leather Apron
United States
12 days using the app
Staytuned replied March 27, 2024

Leather Apron team, I am so sorry to hear about your experience. I am the CEO (Serge Kassardjian) of the company (staytuned) that owns this app. I am so sorry to hear about your experience. I have our customer service team all over this and going to make sure its fixed and you have a great experience. You can reach out directly to me if you have any questions-serge@staytuned.digital.

January 8, 2024

Excellent company! They were quick to reply to questions, did a bunch of customization for us, were friendly, couldn't ask for more! I would high recommend them!

Plumbing Overstock
United States
Over 3 years using the app
Staytuned replied January 10, 2024

Hi Plumbing Overstock and Team!

It's an honor to be able to help you out! Our team had a great time providing you with the assistance that you need.

Please feel free to reach out if you need help with anything else!

November 23, 2023

A little confusing to setup, but support was excellent and they were able to get my store setup with the custom discount I wanted

Milk On Tap
United States
About 5 hours using the app
Staytuned replied November 27, 2023

Thank you for an amazing review, you completed our day! Our team's goal is to ensure that we provide the best customer experience possible, and we're happy to receive your kind feedback.

Feel free to reach out anytime if anything else comes up. Cheers!

July 11, 2023

Amazing app with amazing team, they are available anytime you want. they have different styles and colors to chose from.

PrimeTouch
United States
12 days using the app
Staytuned replied July 13, 2023

Thanks for the honest review Argin! We're very happy that our team was able to provide you with the assistance that you need.

If anything else comes up, please let us know, our team will be glad to help you out!

Edited May 29, 2023

seamless and quick support. Always patient and so professional to help solve any problem. Highly recommended.

Aria Vent Wholesale [CA]
Canada
3 days using the app
Staytuned replied May 29, 2023

Ron had an amazing time assisting you, and your feedback definitely made his day! Thank you for your kind review.

If there is anything else you might need assistance with, you know where to reach us!

May 1, 2023

Extremely helpful customer service.

The app has difficulties with international currencies, but this is waiting on Shopify to open up availability to configure with their API's. The app does everything we need

RMU
United States
About 1 year using the app
Staytuned replied May 2, 2023

Thanks for this honest review!

Your feedback is very important to us, and we ensure that we continue improving our app to support our merchant's needs. We understand how important international currencies are, and this is already on our priority list.

Please feel free to touch base if there's anything else you may need help with!

October 13, 2016

I appreciate this app as I was looking for a way to give my Canadian customers an automatic discount to help counter the low value of the Canadian dollar. Derek responds quickly to questions.

At this time, the discount only appears after the customer clicks the checkout button. It would be much better if the discount appeared at the cart stage and I hope that they can make this improvement in the future.

Art By Kathleen Maunder
Canada
15 days using the app
December 9, 2019

This app is extremely clever and useful for us. So far, we have mainly used the "Pre filled Cart" function, with which we can send our customers with a single call-to-action in the newsletter directly to the pre-filled shopping cart.

Five Skincare
Switzerland
8 months using the app