Reviews (192)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants recommend this app for managing complex discount scenarios such as tiered discounts and promotions based on cart values, which help increase average order values. Features like sales badges and countdown timers boost product visibility and conversions. The app also supports promotions like "Buy X, Get Y free," and pop-up notifications that enhance the shopping experience. Merchants praise the excellent customer support and seamless integration.
Refine
-
By rating
the support I got today from Ron was 10 star. He is patient, explains possibilities and helps you setup.
The app is a bit clunky. It is good for what you pay however, requires work from store owner or tech person.
Give the app a try.
Hey BY BRIAN and team!
Thanks for the honest feedback! We're thrilled to hear Ron delivered top-tier support and got you set up smoothly. While the app may take a bit of hands-on effort, we’re always working to improve usability and streamline the experience.
Please let us know if you need any help!
Great app for all the more detailed discounts you want to activate on your website.
Customer service is amazing too, the time difference between the US and Aus can be quite challenging at times though, 24 hour support would be amazing to have one day.
Hi there Elusive Plants and team!
Thanks so much for the great feedback! We're glad the app’s discount features are working well for you. Really appreciate your note on support hours, and expanding coverage is something we’re actively exploring to better support merchants globally.
Please feel free to reach out if you need help with anything else!
This is the only app I've found that will give percent off discount to highest priced item in a cart. It is a bit difficult to get the discount or promo settings just right, but their help desk is very helpful in resolving any questions.
Hey there Snapdoodle Toys & Games!
Thank you so much for taking the time to share your experience! We appreciate your feedback, we'll do our best to improve our app and make creating discounts easier.
If you need help with anything else, you know where to reach us!
This is the worst app we've ever used! Stay away! We ran a semi-annual sale last week, and 3 random issues happened and they never fix it for us. 1. Sometimes the app will give customer 100% discount, which means giving away our products for free. 2. Sometimes the app will give customers 70% discount instead of the 30% discount that we set up. 3. Sometimes the app will skip some orders and gave the customer 0% discount. Everything was just random. Stay away. This app is full of bugs and issues.
Thanks for taking the time to post that. It was painful for me to read, but it seems a fair assessment of your issues. I'm so sorry about your experience with us so far.
I realize it feels like we weren't doing anything to help with these technical problems, but I promise you this case has been at the top of our priority list for at least a week. If you're open to it, I would love to jump on a quick call with you to discuss. We still want to get this fixed for you!
Best,
Hannes Bez
Director of Customer Experience
Best plugin for discounts (I tried them all). Has the most features and functionality. UI/UX could be improved, but support was very helpful when I was having issues finding what I wanted to do.
Hey there Rieker Shoe Canada!
Thank you for your thoughtful review! We're delighted to hear that you found our discount plugin to be the best in terms of features and functionality. We appreciate your feedback on the UI/UX and are always looking for ways to improve.
If you need help with anything else, you know where to reach us!
Works well, customer service is fast & goes above and beyond consistently to help any issues that come up.
Hi there LIULI Crystal Art and team!
Thank you so much for your kind words! We're glad that our support team was able to help you out. We will continue to work hard to ensure that you get the support you need.
If you have any questions or need help, please don't hesitate to reach out to us!
We have using this app for a few years now, but recently had an issue. I reached out to customer support and they responded quickly. Ron was amazing, he created videos for me to follow so I could see what I had done incorrectly, which was super helpful. Having this kind of support is amazing. I would recommend this app to anyone looking for a discount app. Thank you
Hi there LoveGoodFats-CA and team!
We're thrilled to hear that Ron was able to help you out! We appreciate your recommendation and your support. Thank you for choosing us!
If you need further assistance or have any questions, feel free to reach out. Our team is always happy to help!
Support is responsive and goes above and beyond to make app customer friendly. Been using it for several years.
Use the app for all our promotions. Excellent customer service, fixed my issue very quickly and efficiently.
Hey there Kelly Hopter Art Shop and team!
Thank you so much for your amazing review! We’re delighted to hear that you use our app for all your promotions and that our team was able to resolve your issue quickly and efficiently. Your support means the world to us!
If you ever need assistance again, please don’t hesitate to reach out.
Great app. It allows me to make my customers' experience very easy and seamless. Great service too! Highly recommended.