Reviews (283)

Overall rating
4.3
Counts per rating level
  • 72% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to handle complex discount scenarios like tiered discounts and automatic gifts, which boost sales and customer satisfaction. The interface is user-friendly, and the app integrates seamlessly, effectively communicating promotions to customers. Support is frequently praised for its responsiveness and customization assistance, enhancing the overall user experience and app functionality.

May 29, 2024

Just started using, but like what I see so far. Our use case was to allow sales reps to get a large discount up to a maximum savings of a certain number of dollars.

Tried this, and seems to solve our issue.

Thank you!

Aromatique
United States
2 months using the app
Staytuned replied June 3, 2024

Hey there Aromatique team!

Thank you for making our day with a wonderful review! We're glad that you liked our app.

If you need any help or have questions, please feel free to reach out to our team. We're always happy to help!

November 5, 2024

good

Bella Italia store
Austria
3 days using the app
Staytuned replied November 7, 2024

Hey there Bella Italia store and team!

Thank you for taking the time to share feedback. Can you tell us more about your experience? Is there anything specific that we can improve to make our app better?

I hope to hear from you soon!

Regards,
Sharky
Team Supervisor - ADU: Automatic Discounts

March 26, 2024

We have using this app for a few years now, but recently had an issue. I reached out to customer support and they responded quickly. Ron was amazing, he created videos for me to follow so I could see what I had done incorrectly, which was super helpful. Having this kind of support is amazing. I would recommend this app to anyone looking for a discount app. Thank you

LoveGoodFats-CA
Canada
Over 4 years using the app
Staytuned replied April 1, 2024

Hi there LoveGoodFats-CA and team!

We're thrilled to hear that Ron was able to help you out! We appreciate your recommendation and your support. Thank you for choosing us!

If you need further assistance or have any questions, feel free to reach out. Our team is always happy to help!

July 2, 2024

This app does a good job on expanding upon Shopify discounts based on much more fleshed out logic options.

The Gallery Collection
United States
About 3 hours using the app
Staytuned replied July 4, 2024

Hey there The Gallery Collection and team!

Thank you for the 5-star review! We appreciate your support.

We just noticed that you've uninstalled our app. Can you share with us the reason why? If you need help or have any questions, just send us a message so we can help you out.

We hope to hear from you soon!

April 14, 2024

The app is great and super easy to use. I love that I can create custom discounts for my store.

realskincare.com
United States
Over 1 year using the app
Staytuned replied April 16, 2024

Hi there realskincare.com and team!

Thank you so much for your kind review! We appreciate the feedback and support, this helps us a lot.

We know you're having a great time using the app so if you have any questions or need any assistance, please let us know, we'd be glad to help!

January 8, 2024

Excellent company! They were quick to reply to questions, did a bunch of customization for us, were friendly, couldn't ask for more! I would high recommend them!

Plumbing Overstock
United States
Over 3 years using the app
Staytuned replied January 10, 2024

Hi Plumbing Overstock and Team!

It's an honor to be able to help you out! Our team had a great time providing you with the assistance that you need.

Please feel free to reach out if you need help with anything else!

November 18, 2024

Use the app for all our promotions. Excellent customer service, fixed my issue very quickly and efficiently.

Kelly Hopter Art Shop
Canada
Almost 4 years using the app
Staytuned replied November 19, 2024

Hey there Kelly Hopter Art Shop and team!

Thank you so much for your amazing review! We’re delighted to hear that you use our app for all your promotions and that our team was able to resolve your issue quickly and efficiently. Your support means the world to us!

If you ever need assistance again, please don’t hesitate to reach out.

March 21, 2024

work very well, and customer service in good

Tiendas Anthony's
Dominican Republic
7 months using the app
Staytuned replied March 25, 2024

Hey there Tiendas Anthony's and team!

We are thrilled to hear your feedback! Can you tell us more about your experience? Do you have any suggestions that we can improve to make our app better?

I hope to hear from you soon!

Regards,
Sharky
Team Supervisor - Automatic Discounts & Upsells

April 5, 2024

Charge for all sales in one market. Got help from their support to setup a few things, but it started to charges us 2.9% sales from 1 whole market, without any features activated from their side.

Asked to remove this app and get a refund, but the help was not help, it was more "try to stay and make it complicated with a lot of questions".

Do not recommend.

Nordic Training Gear
Sweden
24 days using the app
Staytuned replied April 8, 2024

Thanks for taking the time to contact us. I'm sorry about your poor experience with us. I've reviewed the case and I believe most of this was just a communication mixup. I've already issued a refund to your account, and I'll be contacting you directly to sort out the rest.

Hannes Bez | Director of Customer Experience

July 6, 2024

i really hope that this helps my sails

VT Supply.Store
United States
4 minutes using the app
Staytuned replied July 8, 2024

Hey there VT Supply.Store!

We're thrilled to have you on board! If you have any questions or need any help setting up the app, please feel free to reach out to us! We'll do our best to help increase your sales.

Thank you for choosing ADU!