Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration and easy setup of referral and affiliate programs. Its free version offers robust features, making it ideal for new businesses. The app provides detailed analytics for tracking affiliate performance and a customizable commission structure. Merchants commend the customer service for their responsiveness and problem-solving skills. They also value the app's ability to manage multiple affiliate accounts and its referral tracking system, highlighting its potential to boost sales and expand the customer base.

February 6, 2024

Akanksha was very helpful and helped me set up my campaign!

Piaari & Co.
United States
About 21 hours using the app
December 21, 2023

It is easy to setup and the customer support is very helpful and quick. Thanks to Karan, the agent who helped me throughout the process.

HomeLiHub
India
About 1 month using the app
March 25, 2024

Seems great in terms of pricing model.

A bit of a pain that you have to get in touch with support to ask them to remove branding, so that they get to ask you for a review. Just make it so the branding isn't there then earn reviews from more meaningful work/support, but I get why they do it.

Pixie Wing
New Zealand
About 1 hour using the app
AfterShip & Automizely replied March 26, 2024

Thank you for taking the time to share your valuable feedback with us.

I understand your frustration about having to contact support to remove branding. While it may seem inconvenient, there are reasons why platforms sometimes utilize branding. Additionally, requesting reviews is a common practice for companies to gather feedback so that we can improve our services.
However, I understand your desire for a seamless and hassle-free experience. Your feedback is valuable, and platforms may consider alternative approaches based on user suggestions and needs.
It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
Regards,
Team AfterShip

December 8, 2023

Jai was very helpful and I appreciate how swift he was to assist me with my concerns. Thank you so much Jai, please keep up the good work:)

BLAQUE BARBIEE
United States
4 months using the app
March 18, 2024

I'm in the process of installing them, appreciate the quick feedback and support

Lighting Decor
Vietnam
About 15 hours using the app
January 15, 2024

The customer service at AfterShip Affiliates is top-notch! They always answered my questions quickly and were super helpful. It's nice to know that if I ever run into any issues, they've got my back.

Get All Market
Slovakia
About 15 hours using the app
April 19, 2024

Akanksha helped me understand the app well and also get few additional features. Definitely recommend this app and the prompt customer support!

Vials Depot
United States
31 minutes using the app
February 25, 2024

the chatbox was pretty helpful

The Dub Hub
Egypt
10 days using the app
April 4, 2024

First time started with the affiliate links and the support team was amazing made everything sky clear in minutes. Thank you Jai!

SheModaNova
Lithuania
25 minutes using the app
December 29, 2023

Great support, thank you

Manufacturer Express
United States
About 2 years using the app