Automizely Referral&Affiliate , 2,301 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless Shopify integration and easy setup of referral and affiliate programs. Its free version offers robust features, making it ideal for new businesses. The app provides detailed analytics for tracking affiliate performance and a customizable commission structure. Merchants commend the customer service for their responsiveness and problem-solving skills. They also value the app's ability to manage multiple affiliate accounts and its referral tracking system, highlighting its potential to boost sales and expand the customer base.
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Every single question I have for them they answer within seconds and expertly. I wish every company had customer service like this.
Excellent app and great customer service!
Akanksha was a great help and always ready to assist me with all my questions and request. I really recommend this application
Great customer support, prompt response, looking forward to using the app!
I suggest, Don't use the APP!!! I lost $499.80 after a Shopify customer made a purchase. I worked with Customer Support and they have yet to fix the issue. One Customer support person said the Shopify Customer referred themself, and as was able to receive the discount code. The Referral History section of the app showed no (0) referrals! Also, no purchase was made to trigger the App to give the discount code.
I.e., I used the Referral Program popup where the Advocate will get 10% off when a referee makes the 1st purchase.
I still have the App installed but deactivated the referral program, in hopes it will be fixed.
According to the AfterShip Affiliates Customer person, "the discount rule totally relies on Shopify's ability, currently, they don’t support excluding specific customers from using the coupon".
Thank you for taking the time to share your feedback with us.
Please accept our sincere apology for the experience you had. This is not the experience we want to provide to our users.
We understand that you faced an issue due to our referral program campaign, which negatively impacted your experience. We value you as a customer, and it is disheartening to learn that we have not met your expectations.
For this, we are assigning dedicated support for your AfterShip Affiliate account. Please check your inbox, as you will be contacted via email shortly.
Trust us, we work very hard to make our app user-friendly and provide a great support experience.
Regards,
Team AfterShip.
Akanksha was my assistant. She was really polite and answered immediately all my questions. Even if I could not understand she was very kind and polite and she explained to me until i understand.
Thank you very much Akanksha!
Great support, easy to use and it works! It's feature rich for a free extension.
I like the fact its has a free plan and we can begin to utilize the affiliate program we've put in place, I'll update the review once we've used it a bit.
I spoke with Jai who took me through a detailed demo of the AfterShip app - the features look easy to set up and customize. My only wish is that you could customize the affiliate codes, but Jai said the development team will take this request into account for future. I haven't yet started using the app as I need to determine my offers, but it looks very promising and easy to use.
Easy to use and works perfectly!