Reviews (6,385)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and conversion rates with its real-time updates and promotional tools. It's noted for being user-friendly and easy to set up, offering features like email campaigns and automation tools that effectively support various marketing needs. The app is reliable, and the support team, including noted members like Jai, Karan, and Shaim, is quick to resolve issues, providing exceptional customer service. Merchants appreciate how the app enhances customer satisfaction and streamlines communication.

Edited December 10, 2020

I just downloaded this app it was super easy and help was there immediately. I'm hoping it helps my site.

Alasia Marie
United States
About 1 year using the app
June 8, 2021

Thanks very much for the prompt assistance. The team was very helpful and quick with providing me with the assistance I needed.

Manifest Creative Co
Australia
About 1 year using the app
AfterShip replied June 8, 2021

Thanks for your valuable feedback. We are glad to know about your suggestion and this would definitely be looked into. It is our constant endeavor to delight our users. We will try our best to ensure that your experience with us becomes a 5 star one.

Regards,
Rupam
Team Automizely

March 3, 2022

fast and efficient customer service. This application meets the needs of my company with our shopify store

Sober krew shop
Canada
About 1 year using the app
AfterShip replied March 3, 2022

Thanks for your valuable feedback.

We are pleased to know that you are happy with the customer service support and the app as it meets your business requirements.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizlely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Rupam Sarma Tamuli
Team Automizely

April 14, 2021

Didn't find my already existing subscribers unfortunately hope this is fixed.......................

Indulge and I
United States
Over 1 year using the app
AfterShip replied April 14, 2021

Hi,

Apologies for the inconvenience. We have checked from the backend and found that the database is still being synced so we would suggest you to wait for sometime and check again.
One of our support staff members has sent you an email to discuss this further please respond to the email or email us at support@automizely.com.

Best Regards,
Nitish

October 10, 2019

Still, first day using this app. I created my first notification to be launched in 15mins. I will leave another review once done. So far I love how easy the setup was and hoping to get good results out of it.

DSLR Zone Camera Shop Beirut
Lebanon
18 days using the app
March 24, 2021

So far this app is fantastic. Definitely recommend. I’ve been able to set up email and lost of features that I would never have know only for this app. Really happy I downloaded it.

Giftworks
Ireland
18 days using the app
May 28, 2021

Had a wonderful experience with the person that helped me. I truly appreciate the quick and accurate response.

Master Portrait Artisan
United States
18 days using the app
May 22, 2023

Pooja was super helpful and made adjustments to my store quickly and with ease! I would highly recommend this for pop-ups and other marketing things.

BootinBikinis
United States
18 days using the app
November 10, 2021

So fast, easy & helpful! The rep was so helpful and the steps were super easy. Solved my issue in a matter of seconds!

The Vargas Collection
United States
18 days using the app
May 18, 2021

Great customer support and good features. I highly recommend it! Thank you for making the free plan available as well.

Relaxation Studio
United States
18 days using the app