Reviews (3,409)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective management of customer reviews, which enhances trust and engagement. They praise its automated review collection feature for boosting customer loyalty and sales, and appreciate the customizable widgets and ability to import reviews from other platforms. The app is user-friendly with features like automated emails and direct responses to feedback, and it operates smoothly without significant issues. Customer support, particularly from team members like Ayushi, Jai, and Akanksha, is frequently highlighted for its responsiveness and helpfulness.

September 12, 2024

AfterShip Reviews has the best customer service of any review management app I've tried. Their team is always willing to go above and beyond to make sure their clients are happy. I have been blown away by their level of support.

The 4 Season Clothing Brand
United States
About 1 month using the app
September 10, 2024

Jai was fantastic, very helpful and got my questions answered quickly

Ernest Solid Colognes
Australia
Almost 2 years using the app
July 20, 2024

My experience was phenomenal with this app. Every time I needed help, the nice agents were here to assist me from start to finish. I communicated with Ayushi agent who stopped at nothing to help answer all of my questions and assisted me with what I need to make my business run as smoothly as possible.

Breeze Vista
Yemen
3 months using the app
July 10, 2024

AfterShip Reviews sets the bar high when it comes to customer service. They're knowledgeable, efficient, and always ready to help with any questions or concerns I have about the app.

Jeauxette Beauty
United States
8 months using the app
October 20, 2024

This product has a great look. They are also very fast and nice.

TIAVIE
United States
23 minutes using the app
July 16, 2024

The email that customers receive to request an email is so easy and quick it encourages a large number of reviews.

Re-Play Australia
Australia
8 months using the app
July 24, 2024

Love ❤️

Express XWAY
United States
20 days using the app
AfterShip replied July 25, 2024

Thank you so much for taking the time to share your valuable feedback.

Your feedback is immensely valuable to us. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

September 17, 2024

Very good service and cooperative

RYZE
United States
1 day using the app
September 28, 2024

so Easy!!!!!!!

SOLIGHT
United States
11 days using the app
July 26, 2024

Helped quickly

Tiandelt.lt
Lithuania
3 months using the app