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response was adequate and appropriate in regard to timeframe. Thank you!
My customers keep getting emails sent from @aftership which terribly confuse them, and of course they don't leave a review.
This company keeps sneakily switch my company email to their own to promote themselves at your expenses.
If I had known they do such thing I would not have used any of their services. I'm moving my whole techstack elsewhere
Hello iSquaredYoga Team,
Thank you for sharing your feedback.
We apologise for the inconvenience caused, and we have identified the root cause of the issue. The issue resulted from a bug, which was identified and fixed after the incident was reported.
Our team has assured that this incident will not impact the review request emails going forward. We appreciate your patience, and feel free to contact us if you face any issues in future.
Regards,
Shafiq Alam
Team AfterShip
So far this works ok. It was an affordable service that would import my previous reviews for free when shopify eliminated their free reviews feature. I haven't done anything besides upload reviews yet.
With its nice feature of automated review collection, my business has seen a drastic improvement in customer loyalty, leading to an increase in sales.
It's not always easy keeping customers interested or engaged. But, with AfterShip Reviews app, I can quickly sort out any negative feedback and respond to customers' comments with ease.
We don't normally write reviews, but the support staff for this app go above and beyond each time we've needed them. We've sent files and screenshots back and forth over live chat and they even hopped on a quick video call to screen share and explain something we weren't quite understanding. Interface is easy and they have many services to choose from. Most importantly, it works. Pricing seems fair. We haven't fully utilized automizely to the volume our business pulls yet, but pricing seems reasonable. Looking forward to seeing how robust their platform is in the near future and will update this accordingly!
We've been using this app for over a year now and it has been great for our website. I like that we have the ability to copy reviews from other platforms and add them to our website. It's super customizable to adjust to the look that we want. Never had any issues with this app. I reached out to customer support to ask how to show the reviewer's full name, the support answered me promptly with directions. Highly recommend!!
It took a while to get to the bottom of a technical glitch we were having, but Sadhan was so helpful! He got to the bottom of it, had the tech team fix the issue ASAP, and then followed up with me! Thank you, thank you!
atendió rapido y en español como necesitaba . Excelente trato
Jai was fantastic, very helpful and got my questions answered quickly
