Reviews (3,409)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its effective management of customer reviews, which enhances trust and engagement. They praise its automated review collection feature for boosting customer loyalty and sales, and appreciate the customizable widgets and ability to import reviews from other platforms. The app is user-friendly with features like automated emails and direct responses to feedback, and it operates smoothly without significant issues. Customer support, particularly from team members like Ayushi, Jai, and Akanksha, is frequently highlighted for its responsiveness and helpfulness.
Refine
-
By rating
I am just getting started, but it seems very easy to set up and I believe it will be very helpful to our business.
Great App and wonderful customer service. They were very friendly and quick answering my questions. Highly recommended.
I have always been reluctant to go this route for reviews, but today I decided to try this review app. Wow, am I super sparked that I did try it out? I always check reviews when I make online purchases; I am sure others do likewise. Please allow me to share this with you. I am not the most brilliant apple in the barrel; I am a senior citizen with absolutely no technical skills; in addition to this, after they got me up and running, I did not follow through with instructions and deleted everything. Their attitudes was, "Oh sure, we can help you with that." as though I had not impeded on their entire afternoon. If you are considering an app to obtain legit reviews for your site, look no further, and trust me when I say; I do not see how the other apps can be better than this one; top that of with professional, patient customer service, count me in. Thank you guys so much; tomorrow, you can look forward to helping me with the video section. LOL. Here is the icing on the cake, no one has asked me for a monthly subscription fee; I think it's because I am not on a free platform plan. Take care and stay safe.
Pastor Fletcher,
Excellent and fast customer service. Simple app to use and very effective. FULL SUPPORT! I will continue to use this app.
App is really easy to use and customer service was great. Any issues I had was dealt with straight away.
So far so good! Nice customize options for your emails , i even like the premade templates they offer
Great app. I suggest it to everyone support is great. You just have to use it. If you have any questions just ask them.
I used this app to help me get customer trust on my dropshipping store. I would definitely recommend this app to anyone doing the same.
Probably the best for free review app for shopify ever. And they keep improving it. I was using another app (who knows, knows) but not only it has fewer options, it also has problems with the name of the reviewers that keep changing to generic/false names like "John Smith" or "Maria" what discredits the business. This one is really great, has potential to be even better but already deserves 5 stars.
Great app. Awesome customer service. The only downside is that I do think it makes my stores speed score a bit lower
Thanks for your valuable feedback about our app.
We are glad to know that you liked our customer support. We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support+reviews@automizely.com
We will do our best to make sure your experience with us is worth a 5-star rating.
Regards,
Team Automizely