Reviews (3,409)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective management of customer reviews, which enhances trust and engagement. They praise its automated review collection feature for boosting customer loyalty and sales, and appreciate the customizable widgets and ability to import reviews from other platforms. The app is user-friendly with features like automated emails and direct responses to feedback, and it operates smoothly without significant issues. Customer support, particularly from team members like Ayushi, Jai, and Akanksha, is frequently highlighted for its responsiveness and helpfulness.

Edited May 30, 2021

i used this help to get reviews on my products and it's really awesome but there is no any option for the customers to give review manually on product page please just add this feature and your app will be the no. 1 customer support is also very helpful thanks Priyanka for helping me

Classy Apple
India
Over 1 year using the app
AfterShip replied May 31, 2021

Thank you for your valuable feedback. We are pleased to know that you liked our app.

Your feedback has been noted. I understand you would like to have the option of giving reviews manually on product pages. We will try our best to ensure that your experience with us becomes a 5 star one.

Our Support Team is available 24/7 to help you with all the issues you might face while finding your way around Automizely Reviews.

Regards,

Rupam

Team Automizely Reviews

June 9, 2021

this app it's great, i'm enjoy every time and i like a lot. help me with my site and save a lot of time

Tanmusca Business S.R.L
Germany
18 days using the app
August 5, 2022

Great assistance with getting started with the app for product reviews. Looking forward to customers leaving reviews to help each other out with products.

Mia And Cami
United States
18 days using the app
February 4, 2022

Hello everyone, i used this app and i likeee itt, it's very helpful, and i recommended for you, and i want to say thank you for your great service

AZALEAA BEAUTY
Australia
17 days using the app
April 8, 2022

perfect app
Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

helperamom
Egypt
17 days using the app
July 28, 2021

The app is wonders! Cheers to whoever made this amazing app. It is exactly what you need for your store.

Baby Store Sale
Canada
17 days using the app
March 17, 2022

I used this app to improve my reviews for my website . I love that it allows customers to upload videos and photos especially for before & afters. Customer Service was so nice and helpful when uploading my old reviews. Ankush assisted me and was amazing Thankyou for your help and support :)

SugahMama Cosmetics
United States
17 days using the app
October 27, 2022

The Help I needed was given promptly. There were three things I needed help to fix. Great and quick help!

OLURAY
United States
17 days using the app
Edited September 30, 2021

The app was quick and easy to install. My initial tests showed an issue with displaying the email in Thunderbird. The support team passed this on to the developers who fixed the problem. I found it reassuring that they acted to fix the issue.

CritterCrates
Australia
About 1 year using the app
AfterShip replied October 18, 2021

Thanks for your valuable feedback.

We are pleased to know about your experience with our app and support team.

It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team.

We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.

You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com

Regards,
Rupam
Team Automizely

October 1, 2021

Needed help adding the star rating widget to my collections pages and received assistance within a few short minutes. Fantastic customer service!

Boundless Coffee
United States
17 days using the app