Reviews (3,409)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective management of customer reviews, which enhances trust and engagement. They praise its automated review collection feature for boosting customer loyalty and sales, and appreciate the customizable widgets and ability to import reviews from other platforms. The app is user-friendly with features like automated emails and direct responses to feedback, and it operates smoothly without significant issues. Customer support, particularly from team members like Ayushi, Jai, and Akanksha, is frequently highlighted for its responsiveness and helpfulness.

November 25, 2020

Trying this app to import Ali photo reviews for my dropshipping products. Looks good on the site. It auto import top reviews (4&5 stars) which is nice. And it is free. Will give it a try for now.

Belisto
Australia
17 days using the app
September 13, 2021

The support is amazing They are quick and efficient. Willing to help. I have only 4 star because I literally just installed the app and will give further update in the future. However so far the features seems promising

Kozmix
United States
About 1 year using the app
AfterShip replied September 15, 2021

Thanks for your valuable feedback. I am glad to know that you are happy with the customer service support.

We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features.

We will try our best to ensure that you experience the best customer support.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com.

Regards,
Rupam
Team Automizely

November 20, 2023

The reply was efficient, but the problem-solving was not efficient, finally, the problem was solved. Thank you, team.

DOVOH® Official | Professional Laser Level
China
About 1 year using the app
AfterShip replied November 22, 2023

Thanks for your valuable feedback and for acknowledging our team's efficiency in responding to your inquiry.

We apologize for any inconvenience you had to face during the problem-solving process and really appreciate your understanding. Your feedback is crucial to our improvement efforts. We are happy the issue was resolved. Your insights will guide us in providing better service.

Please let us know if you have any other queries or feedback. We are available 24/7 via the chat option on your account or you can email us at support@automizely.com.

Regards,
Team Automizely Reviews

October 7, 2021

Quick and efficient customer service! This app offers easy to navigate lay out with a easy to use app interface.

Revision Works
United States
17 days using the app
November 4, 2022

really great, quick, love it all. Thanks. really great, quick, love it all. Thanks, really great, quick, love it all. Thanks

CrushBrood™
United States
16 days using the app
June 19, 2021

Support team very helpful, thank you very much! I would recommend this app to everyone using a small businesss

Shop Gorgeously
United States
16 days using the app
November 1, 2021

I use this app to put my reviews on the store and it works great, it has an amazing support service.

Skullkron
Spain
16 days using the app
December 26, 2021

Very simple to set up, and the staff is also very patient to guide the use, it is very recommended to use

bodyfav
China
16 days using the app
September 24, 2022

Very helpful with getting customer reviews and adding a trust component to my business. & the 24/7 live chat is a life saver!!

Pristine
United States
16 days using the app
June 20, 2022

i like the app its free and useful. customer support is active and very helpful. they reply so fast. easy to import reviews from aliexpress

coozbaby
India
16 days using the app