Reviews (3,409)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective management of customer reviews, which enhances trust and engagement. They praise its automated review collection feature for boosting customer loyalty and sales, and appreciate the customizable widgets and ability to import reviews from other platforms. The app is user-friendly with features like automated emails and direct responses to feedback, and it operates smoothly without significant issues. Customer support, particularly from team members like Ayushi, Jai, and Akanksha, is frequently highlighted for its responsiveness and helpfulness.

August 17, 2021

customer serive is outstanding. they really strive to make their app one of the best on shopify app list. def recommend

Miss Thelle
United States
15 days using the app
January 27, 2022

They are amazing, someone is always there to assist at anytime of the day. This is a must download app!

Eb Creations
United States
15 days using the app
January 23, 2022

I used this app to turn on post purchase requests for reviews it was easy to use and the support was excellent in fulfilling help requests.

Waggies
Bermuda
About 1 year using the app
AfterShip replied January 24, 2022

We are pleased to know about your experience with our app and also customer service support has been helpful.

Your feedback has been registered. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team.

We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.

You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com

Regards,
Rupam Sarma Tamuli
Team Automizely

May 5, 2023

Amazing! The Guy the very helpful and added something for me on his end which i couldnt figure out how to do !

Theknobpotshop
New Zealand
15 days using the app
May 24, 2021

Priyanka was very helpful and very patient with me, I was able to resolve my issues and I will recommend using this app..thank you!

RYZEN
Philippines
15 days using the app
October 9, 2021

I have been looking for a review plug-in that can upload pictures. This plug-in is very easy to use, the interface is very beautiful, and I am still configuring the template. Recommended.

WEZEHO
United States
15 days using the app
April 15, 2022

Samad was very helpful and quick! :) I love have efficiently their customer service operates. This is an awesome free service!

The Linton's Thrive
United States
15 days using the app
July 20, 2023

The app has not been working for the past 2 weeks, customer support has been useless. It does not do things other review apps do

OM Style Mexico
Mexico
About 1 year using the app
AfterShip replied July 22, 2023

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

You are our valued user and we always aim to deliver a great experience. We are very disappointed to know that our service did not meet your expectations.

We have investigated the reason and fixed this for you, now reviews widget is visible on your website.

We regret the inconvenience caused to you.

Regards,
Team Aftership

December 24, 2021

Very nice and usefull application. Easy to install and work with. Lovely and great support, as well. Many thanks.

Stamps Mall
Romania
15 days using the app
February 5, 2022

Want to try this app as It has good reviews by many. Still waiting until my store goes live to see how everything will look but for now I'm good with the assistance team availability to help or answer questions..

Wilddraft
United Kingdom
15 days using the app