Reviews (3,409)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective management of customer reviews, which enhances trust and engagement. They praise its automated review collection feature for boosting customer loyalty and sales, and appreciate the customizable widgets and ability to import reviews from other platforms. The app is user-friendly with features like automated emails and direct responses to feedback, and it operates smoothly without significant issues. Customer support, particularly from team members like Ayushi, Jai, and Akanksha, is frequently highlighted for its responsiveness and helpfulness.

May 5, 2021

Great app and great support. I had an help quickly to configure the app on my store. Very easy to use. I recommend this application to boost your sales.

French Kitch'N
France
14 days using the app
March 20, 2022

i realy like it as they have best customer services ....................................................................................

your next special gift
Germany
14 days using the app
October 8, 2021

Great easy to use app. Quick to set up and quick support that was helpful! Seems like the apps will fulfill what I need them for :)

Copper Beard Studio
United States
14 days using the app
Edited December 22, 2021

I use this apple for my customers reviews and love how its easy to use and the 24 hour live chat for support. Wish it had more custom futures.

Jazz It Up Beauty
United States
About 1 year using the app
AfterShip replied December 22, 2021

Thank you for your valuable feedback. I can see that you found the setup easy.

Your feedback has been registered. Please help us with the custom features you are looking.

Please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com

We will try our best to ensure that you experience the best customer support.

Regards,
Team Automizely Reviews

July 18, 2021

This app is truly amazing! The contact support is also very friendly and helpful . If you are looking for a nice conversion app, this will be your best friend.

Jelly's Locs
United States
14 days using the app
November 28, 2022

Great help, contact many time with problem, but they response so fast and help resolved the problems.

Tronxy 3D Printer - Best 3D Printer with PLA Filament
China
14 days using the app
February 16, 2022

The fact that this app is completly free and even the branding gets remove is just awsome. Thank you very much.

skatearts
Romania
14 days using the app
February 16, 2022

I like this app, pretty easy to get reviews and hoping soon to have automatically publish reviews. They keep releasing new features as well which has been good.

kFIT
Canada
12 months using the app
AfterShip replied March 4, 2022

We are pleased to know about your experience with our app and the new features.

We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.

You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com

Regards,
Rupam Sarma Tamuli
Team Automizely

October 31, 2022

This app is super beginner friendly and the customer support is prompt. The only issue is the pricing is extremely expensive and it was an unexpected change. I started on a free plan which gave me access to everything, I took my time setting up how I wanted my store to operate, and then it all got taken away because I simply couldn't afford those features. I use automizely for email marketing and reviews but I will have to find something comparable to meet my business needs. As a small business owner if you have the money this is a great app to use.

Victorious Oil Company
United States
About 1 year using the app
AfterShip replied October 31, 2022

Thanks for your valuable feedback.

We are glad to know that you liked our App and support. I am sorry for to hear that you found pricing plans a bit expensive, however I would like to inform you that our Review app is Free as of now.

It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support+reviews@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Ankush Kumar
Team Automizely

May 8, 2021

I wanted to remove the Automizely branding and Customer Support was friendly and extremely helpful!!

emzrr
Australia
14 days using the app