Reviews (5,780)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer confidence and sales through trust badges and sticky add-to-cart buttons. It features easy setup and customization of payment badges and upsell options, enhancing site credibility. The app integrates smoothly into stores and is supported by exceptional, responsive customer service via live chat.

Edited January 15, 2022

Many features, and well functioning app. Will increase conversion if used well. Good customer support. Reached out and got very professional help from Jasmine within 1 minute. Recommend!

Ypperly.no
Norway
Almost 3 years using the app
Edited June 14, 2024

Ava trust badges is a great all in one app. The sales pop up is fantastic. Great customer service too. Hanna helped me to sort things out

Kuducu
United Kingdom
Almost 3 years using the app
Edited March 12, 2024

Excellent !!! I recommend it to every one who wants to increase their sale. This popup works perfectly. Special thanks to HANA for her excellent support.

Dihamutim
United Kingdom
Almost 3 years using the app
Edited March 3, 2024

March, 2024. Still love these folks! Tiana quickly handled my concern and I am 100% happy! 3-24-23: Love these folks! And, again, Prakash took charge and answered my questions in a fast and friendly manner. 2-22-23: More Kudos! Prakash took charge and brought their app up to date with my updated theme. These folks are "The Best" - terrific customer service for a wide variety of apps that really make my store 'stand out'. I particularly love the Sales Pop feature. Thank you Prakash!! And, thank you, Avada!!

PAMELA'S ART by PonsART - a Gift Shop and Marketplace
United States
Almost 3 years using the app
AOV.ai replied May 12, 2021

Thank you very much for your review. We are always trying our best to make the app fulfill our customers practices. I hope you have a great sales off season with the support of countdown timer.

If you need any assistance, feel free to contact our team at Livechat or via support@avada.io.

All the best,
Rainy from AVADA

Edited December 28, 2022

When launching a new product like a Spice Rub for Bacon, these pop-ups have proved helpful in delivering social proof for reviews and recent sales.

Worth checking out for sure!

DR. BACON O.G. SPICE RUB | GOURMET BACON & BBQ PORK SEASONING
United States
Almost 3 years using the app
April 7, 2021

It's an amazing app with so many rich features, easy to configure, and the support provided by AVADA is truly awesome. I recommend this app. Thank you!

Max Home Tools
Netherlands
Almost 3 years using the app
AOV.ai replied April 7, 2021

Hi,

Thank you so much for leaving your review on our app.
That is the best gift for us and motivates us a lot to make the app and support even better.

If you need any assistance feel free to contact us. We are willing to support you.

Thank you again and have a nice day!
Daisy

Edited February 23, 2022

I had trouble displaying a trust badge where I wanted, and Fennic kindly guided me through editing a code! Thank you for the support!

GO! with PUPPY
Japan
Almost 3 years using the app
April 21, 2021

Great customer support and the app is surprisingly convenient! I like that it lets me choose where to add the countdown on product page.

LuxFluff
Australia
Almost 3 years using the app
AOV.ai replied April 22, 2021

Hello,

Thank you so much that you have left us this awesome feedback on Shopify App Store!

Should you need any further help, do not hesitate to contact us anytime you need

Best regards,
Daisy

Edited November 9, 2022

Was facing a few issues with the app but the support was superb! They responded really quickly and managed to solve all my issues easily. Marcus was a great help and even when I told him I can't see any changes yet, he made sure to double check that he has fixed the issue and stayed online while I checked again too. The app itself has also helped to move certain products better and we've seen it help in our conversions. Abby helped us when i was facing issue while migrating our themes and she was very fast in her response!

Our Bralette Club
Singapore
Almost 3 years using the app
March 3, 2022

great app, great service, easy to use , great communication...........................................

Favor Graphics
Vietnam
Almost 3 years using the app