Reviews (5,599)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its variety of features such as trust badges, countdown timers, and sales pop-ups, which reportedly enhance sales and conversions. Its easy-to-use interface, customization options, and smooth performance are also praised. The customer support, particularly representatives like Esther and Abby, is commended for their professionalism and efficiency. Despite being free, merchants note the high-quality features and exceptional customer service, making it a recommended choice.
Refine
-
By rating
I really recommend this app, it’s such a good thing to use in your store especially if you are new to this. You can create trust by having trust badges in your product page so that your visitor or customers know that it’s 100% money back guarantee and they can get refund if needed. Big thanks to Esther for helping me out with installing the badges in our online store. Great service she’s the best !
The support that AVADA gives is next to none. I have had nothing but good experiences with them.
We have used their apps for quite a while now and I wouldn't even think about looking around to other apps.
Every member of the support team communicates with you and keeps you in the loop, they are nice and timely.
Thank you from my team to yours!
Had an absolute fantastic support from customer service (especially Audrey, Tony, and Esther). The team was totally amazing at helping several questions and issues that I encountered with the app. The team provided very thorough explanations with screenshots to better visualize the steps, and very prompt with assisting with my requests. A very nice and professional interaction overall. I can’t recommend enough the team for their diligent customer service, and very happy with the app and their features. Thank you so much for a wonderful support.
Great app. My conversions improved after using the app.
Best of all is the support. Rosie from Avada for quick to look into a small issue I ran into. Having great support is so helpful.
Thanks Rosie and the team for building this wonderful product.
Esther And Toby Always helps me a lot to customise the shop store website. thank you so much for always be fast in everything
Amazing customer service and with real quick response. Pamela was very helpful and managed to help me with getting the Avada app running again correctly for my new theme. Amazing service definitely recommend!
Very useful plugin and support staff also very good.
Hana solve my issue within few second , very happy...
The app has been working very well and the customer support team is very quick.
Thanks to Audrey for helping us setup one of the features.
The support is great and available 24/7. I have had nothing but good experiences with them. Had Prakash helped me solve issues. Awesome support team - communicates with you and keeps you in the loop in a timely manner. Thank you!
I had some trouble setting it up, but Hana from Avada support helped me fix it quickly. Now, my website looks more trustworthy, and I'm happy with the result. I recommend it 100 percent!