Reviews (5,779)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer confidence and sales through trust badges and sticky add-to-cart buttons. It features easy setup and customization of payment badges and upsell options, enhancing site credibility. The app integrates smoothly into stores and is supported by exceptional, responsive customer service via live chat.

December 21, 2022

Great help and support from Emily! She helped sort out some technical issues. Customer support is beyond expectation!

Nutrablend
Malaysia
Over 1 year using the app
December 26, 2023

Hana

e-bikes revolution | epedals.eu
Greece
18 days using the app
October 31, 2022

It is a great app so far, the customer service has been amazing! I look forward to continue using this app!

I Scream Lashes
United States
Over 1 year using the app
AOV.ai replied November 2, 2022

We built AVADA to provide the best possible service to every customer who walks through our door. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

All the best,
AVADA Support Team

October 9, 2023

The support Esther is the best. She quickly understand my request and resolv in litteraly 1 min less.

Beltena
France
About 1 year using the app
October 8, 2022

AVADA is a very helpful and easy to use program. However it does require some work initially for proper setup. The good thing is that they have support staff, people like Emily, who are always available on chat and they will not only walk you through but also help you achieve your goals. Emily, one of their support staff on Chat has been very helpful to us in setting things up. She has good knowledge and always ready to help. Thank you very much Emily.

Nature Home Decor
United States
Over 1 year using the app
March 3, 2021

Excelente aplicativo. Excelente interface. Fácil de usar e o suporte é expecional. Atendimento na hora e com toda a atenção merecida. Nota 100%.

NYCE4U
Brazil
About 1 year using the app
AOV.ai replied March 4, 2021

Hi,

Thank you so much for leaving your review on our app.
That is the best gift for us and motivates us a lot to make the app and support even better.

If you need any assistance feel free to contact us. We are willing to support you.

Thank you again and have a nice day!
Daisy

Edited August 5, 2022

pasta.kitchen
Had a few issues activating a pop up. Contacted support and it was sorted out straight away. On the whole works very well :). Great customer service from Hana. Would recommend.

Pasta Kitchen (tutto pasta)
United Kingdom
About 1 year using the app
October 25, 2022

Great app that increase conversions and Emily helped me set all thing right with details. Would definitely recommend.

Aofit
China
About 1 year using the app
AOV.ai replied October 26, 2022

We are so happy to hear that you had a great experience with our service. Your review made our day!
We hope AVADA will help you build a dream store and get more customers.

Best,
AVADA Support Team

August 16, 2022

About this software, I think it solved a lot of my problems, it contains a lot of content at the same time, and it is free, especially thanks to Emily's careful guidance, which allows me to use this application all the time

Seashell Distribution
United States
About 1 year using the app
March 1, 2023

Im the new one on this app and i just dont know how the features work and Hana from support was extremely helpful. She explained me all the features one by one.

Dari Mooch
Pakistan
About 1 year using the app