Reviews (5,780)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting customer confidence and sales through trust badges and sticky add-to-cart buttons. It features easy setup and customization of payment badges and upsell options, enhancing site credibility. The app integrates smoothly into stores and is supported by exceptional, responsive customer service via live chat.
Refine
-
By rating
I'm still new and learning and had to contact customer support, I have to say customer support was awesome!! Liz answered chat support right away and identified the problem (there was no 'real' problem). Very impressed as I believe these days customer support is EVERYTHING! Thank you, Liz!!
Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Liz receives the recognition she deserve. Thank you again, have a great day!
AVADA Support Team
Good App ! Great and instant support by team avada especially by @hana who was quick in her response.
I had an issue where my banner wasn't showing up on my website, so I reached out to technical support. Juliana was my technician and she handled the issue in record time, and was extremely kind and patient. Love this app and the support it provides!!!
Abby was very supportive from the customer support team, got my set up perfectly done on my store, thanks!
Exceptional service from start to finish. Their custom trust badges seamlessly match my website's style. Quick delivery and post-sale support. Boosted my site's credibility effortlessly. Highly recommended!
The dashboard for this app is incredibly easy and intuitive. I was hesitant because I was confused by the app I tried before for this purpose, but thank you, Avada, this is super clear. Will report back after some more time!
The customer service service is convenient and fast, Emily very patiently helped me solve the display problem.
Liz was very very helpful, even walk me through with pictures for all my questions. this app and the support team are both top tier. Get this app
Hana is the best she takes her time and gets the job done SHE IS PATIENT KIND AND VERY WILLING she is doin everything she can to get my website going better..
I used this app to help me set up badges and animations and chat book for my store! Liz was amazing and super helpful! I would recommend this app