Reviews (5,780)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer confidence and sales through trust badges and sticky add-to-cart buttons. It features easy setup and customization of payment badges and upsell options, enhancing site credibility. The app integrates smoothly into stores and is supported by exceptional, responsive customer service via live chat.

January 30, 2023

I had some issues with the theme code that was caused by other apps code and Hana and the Avada Team quickly helped fix my site! They are fantastic. Thank you Avada Team, the Avada apps work great!

Gay Jock Underwear
United States
About 1 year using the app
February 14, 2023

Great features which everyone should have on his/hers shop! Also great support! Hana fixed my problem in no time!

Pandas Canvas
Germany
About 1 year using the app
July 27, 2022

Liz is both professional and courteous. Works quickly and knows what she is doing. highly recommend their customer service

MPM Hobbies
United States
About 1 year using the app
August 28, 2023

We have been using the countdown timer. Everytime when I have a request the customer service team is very helpful. Today Sunny helped me to fix a small issue. Definitely recommend Avada

Roarcraft AU
Australia
About 1 year using the app
November 24, 2022

Jasmine and Gideon did a great job and supported us the best way possible! Thanks a lot for your help! Keep it up!

Das Brettchen
Germany
About 1 year using the app
September 1, 2022

Esther rocked it thank you! Easy to use and install. Great app - I will be using more in the future!

Athena's By Jennifer N
United States
About 1 year using the app
Edited May 16, 2023

Nice app. Easy to handle and had a problem but Esther and Emily helped me instantly in minutes. Perfect support :)

Evolves
Switzerland
About 1 year using the app
August 20, 2022

very useful apps for store. support team are also very Helpful. excellent experience feeling happy so

sastocollection
United States
About 1 year using the app
October 24, 2022

It was super easy to set up with the help of lovely Esther, the support team member. I think it will be a great asset to my web store, so many features to apply for the purpose! Thank you, Esther, for your help, and kudos to AVADA for creating such a great tool.

whitecanva
Australia
About 1 year using the app
AOV.ai replied October 26, 2022

Hi,
It was wonderful to hear that you had a great experience with our service! We really appreicate your feedback ❤️
Feel free to ask for our support anytime you need it.

Best,
AVADA Support Team

June 10, 2021

It adds so much features that helps you to improve your shop. They have a great customer service. Thanks Candace.

InstantCL
Spain
About 1 year using the app