Reviews (5,779)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer confidence and sales through trust badges and sticky add-to-cart buttons. It features easy setup and customization of payment badges and upsell options, enhancing site credibility. The app integrates smoothly into stores and is supported by exceptional, responsive customer service via live chat.

August 15, 2024

Customer support was prompt in helping me with my issues. I will recommend this app.

Makazi
India
About 1 hour using the app
August 12, 2024

tiana helped me a lot the application is very nice

Swanbird
Türkiye
About 1 hour using the app
June 14, 2024

We are new to this app and haven't had the opportunity to use it during sales yet, but the setup was unbelievably easy and the customer support is absolutely stellar ( THANK YOU Pamela, Tiana and Maison ). We had an issue with how the app was behaving on mobile and needed help asap. The in-app chat box makes reaching out SO convenient. No digging through documentation needed to figure out how to reach out to them. On top of that, I had a response QUICKLY and the issue was fixed before the next day. During the process, they cared enough to give us updates and kept us informed on the progress of solving the problem. Mind you, we're on the basic free plan. Get this app. Give it a test drive. The customer support alone makes it worth it if and when you need help.

JTPerceptions
United States
About 15 hours using the app
October 11, 2024

Great app and quick support by Tiana

HYPE ELIXIR
India
22 minutes using the app
June 27, 2024

Thanks for really help " Hana " is really helpfull

SleepBand Pro™
Türkiye
7 months using the app
May 16, 2024

It is my pleasure to use Avada's app. They have so many different offers, all of them are all well designed and user-friendly, their customer service is also fantastic. Hana from their customer service team helped me with Avada review box, trust badges installations. I highly recommended Avada.
Thank you Hana for your great help, I am very grateful.

My Big Easy Life
United Kingdom
3 months using the app
June 12, 2024

Avada has excellent apps and customer service, thanks to Hana for being helpful

PatiLamba
Türkiye
About 1 month using the app
October 27, 2024

Very good service!

Valira Mode
Netherlands
About 1 hour using the app
April 2, 2024

The support that AVADA gives is next to none. I have had nothing but good experiences with them.

We have used their apps for quite a while now and I wouldn't even think about looking around to other apps.

Every member of the support team communicates with you and keeps you in the loop, they are nice and timely.

Thank you from my team to yours!

Hydro-Max Jetter
United States
About 2 years using the app
August 22, 2024

Audrey and Toby incredible help

Devision Wear
Netherlands
13 days using the app