Reviews (5,779)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer confidence and sales through trust badges and sticky add-to-cart buttons. It features easy setup and customization of payment badges and upsell options, enhancing site credibility. The app integrates smoothly into stores and is supported by exceptional, responsive customer service via live chat.

May 24, 2024

customer service is quick and professional. Highly recommended

Ictonic
United States
3 months using the app
May 29, 2024

she helped me a lot, thank you very much

DIGITAL HOUSE
United States
About 2 months using the app
April 9, 2024

I have had a great experience with Abada Trust badges. Customer service representative Hana was an also very helpful when I needed help. She was patient and offered a prompt solution to the challenges I was having.

OasisPlug
United States
4 months using the app
February 7, 2024

I'm just getting started with this app but I love the way it looks. The features are excellent and the customer support is wonderful. I had an issue connecting to my Facebook account in order to activate the live chat feature and the person who helped me stuck with me for quite a while until it was resolved. I definitely appreciated it and now everything is running smoothly.

The Positive Vibes Shop
United States
4 months using the app
February 26, 2024

I had an amazing experience with the Avada's support team, all thanks to Hana and Esther. Hana was the star of the show, going out of her way to help me with every question and bump I ran into while setting up their app for my shop. Her patience and willingness to dig deep and solve problems were incredible.

Esther was great too, pitching in with helpful tweaks that made the app look just right on my site. But it was Hana's extraordinary effort and personal touch that really stood out to me.

Both of them were quick to respond and super friendly, making the whole process a breeze. A big shoutout to Hana for making everything smooth and stress-free. If you ever need help with the app, these are the folks to talk to. They're awesome!

Blissful Beauty Candle Co
United States
About 1 month using the app
August 27, 2024

Una aplicación funcional intuitiva y fácil de usar. Agradecer a Hana y Maison por su ayuda a la hora de configurar varios apartados de la aplicación nos han resuelto los problemas y las dudad muy rápido

Regalo Grabado
Spain
24 days using the app
April 12, 2024

I would like to thank all the support from Avada and especially Toby for the excellent service and commitment. I had an issue with the announcement banner, and they forwarded it to the technical team, and Toby quickly solved my problem. Thank you very much! I love this app!♥

We Petz
Brazil
6 months using the app
January 16, 2024

Installing apps, open apps is easy for everyone but setting up is not easy for all apps then the chance we have to approach customer support here HANA helped me a lot to set up reviews and sales popups thanks a lot HANA and Avada team

Fashion with Flair
Latvia
6 months using the app
February 21, 2024

This app (as well as many others from Avada) is just super awesome and got me in no time what I needed, plus a really reliable customer support, who was able to resolve any issues in a matter of minutes. Especially I want to thank Lydia! :) Seriously, Avada & the team behind this company just rocks!

Creatado
Germany
4 months using the app
January 12, 2024

I am very grateful and in awe with the service and help I have received from Avada.
Now I do understand why they have 5 stars rating, because they are truly amazing.
I was helped by Esther and if I could give 10 stars and more I surely did so!
Keep doing the good job by giving a excellent assistant to the customers.

Pelusepeti
United Kingdom
3 months using the app