Reviews (5,781)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer confidence and sales through trust badges and sticky add-to-cart buttons. It features easy setup and customization of payment badges and upsell options, enhancing site credibility. The app integrates smoothly into stores and is supported by exceptional, responsive customer service via live chat.
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After my initial contact with Avada's support, I was genuinely impressed. From the outset, they demonstrated not only a deep understanding of the issue I was facing but also an immediate willingness to assist. Their response was both timely and comprehensive, ensuring I didn't feel left in the dark. What further stood out was their courteous approach and evident commitment to customer satisfaction. This wasn’t just a simple troubleshooting interaction; it felt like a partnership where they were genuinely invested in resolving my concerns. Based on this first interaction alone, I would highly recommend the app, as it's clear they prioritize and value their users
Esther from Customer Service was great and answered my questions so quickly. I would definitely refer this service!
My endless thanks to Tracy and her teammates who stayed in touch with me and helped me.
Top notch app. Great customer support. Keep up the great work, thank you!
Emily great service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I used the app to add a countdown clock to my sale. I had trouble getting it working but they help me out and got it working. Thank You!!
I had the pleasure of Hana walking me through this app. She provided the most amazing service. She was very knowledgeable and patient and walked me through everything with great ease. Hana is definitely a gem. Keep up the great work.
It is not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide at AVADA. We sincerely thank you for taking the time to share your thoughts with us.
All the best,
AVADA Support Team
Haven't fully onboarded the app yet but the customer support is top-notch! Prakash was super easy to work with and went over and beyond to make sure I was taken care of!
Many thanks to Miss "Emily" ，He was very enthusiastic to help me solve some problems, thank her very much
I like the app. especially Hana give me instruction and help me a lot. The function works well, especially the trust bage.